Find Me A Gift Reviews 

41,342
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 464 reviews, reviewers had a great experience with this company. Customers love the wide selection of quirky gifts available on the website, mentioning that finding unique items for birthdays and special occasions is always very easy. Consumers frequently praise the prompt delivery service and the nice presentation of the packages, noting that items arrive safely and on time. However, some people mentioned issues with delivery delays and frustrating experiences regarding courier reliability, leaving parcels sitting at depots for several days. A few other people also felt that receiving broken items or incorrect personalised products was disappointing, requiring extra effort to resolve issues.

What people talk about most

Product

People report ambiguous experiences with product, noting both great highlights and significant issues. While... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many consumers reporting super fast and prompt... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a wide range of differing... See more

Quality

Consumers find quality to be ambiguous, experiencing a mix of satisfaction and disappointment. Many reviewers... See more

Website

Customers had ambiguous experiences with the website, reflecting a mix of strong satisfaction and significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I purchased the personalised coat of arms and surname history print for my husband's birthday and we were delighted with the depth of information provided. Sadly, when the package was opened we discov... See more

Company replied

Rated 4 out of 5 stars

The gifts themselves were 100% as advertised, however Evri seems to be the main courier, and this company is simply appalling. The gifts were not delivered as their parcels often aren't, and they l... See more

Company replied

Rated 4 out of 5 stars

The range of gifts is interesting, and good vfm. Delivery was prompt for 3 of the 4 items. Impressed that when I pointed the missing item out via their site, I got a prompt response and the gift arriv... See more

Company replied

Rated 3 out of 5 stars

Great unusual gifts. An email to confirm my order would have been good. My order was running late. A fact they informed me of only after I contacted them twice. Communication could have been better b... See more

Company replied


Company details

  1. Gift Shop

Information provided by various external sources

Unique and Unusual Christmas gift ideas, birthday gifts and ideas store. Find Me A Gift specialises in a wide range of memorable gifts for all your special occasions. Fast UK and worldwide dispatch with a range of delivery options.


Contact info

3.8

Great

TrustScore 4 out of 5

41K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.8

All reviews

(41,342)

467 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, really fast delivery ordered it Friday morning received it in the post Saturday, amazing.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful 😍

I only ordered this on 12th May, and it arrived today. I'm super pleased with it and am sure my big brother will be too. Something to keep for his 60th birthday. Thankyou!
*not sharing a pic in case he has spies....

15 May 2026
Unprompted review
Rated 5 out of 5 stars

It was a gift for friends

It was a gift for friends, and it was exactly what I wanted. Something different for their birthday.
It was all hassle free,which is exactly how I like things to be done.

9 May 2026
Unprompted review
Rated 4 out of 5 stars

Pride & Prejudice Classic Boxed Mug

Delivered 3 days after order placed. Constant Evri updates but no clues as to what parcel they are trying to deliver. The boxed mug was packed inside the parcel with brown paper. Unfortunately the outer box had got wet in heavy rain. The mug is one of the presents for my sister's 80th birthday. It is just what suits an avid reader.

14 May 2026
Unprompted review
Rated 2 out of 5 stars

Do not order from FMAG!

I ordered a card game gift for a friend and it arrived with a hole in the back of the pack and also on one of the cards inside!! I raised this with the Find Me A Gift team who sent out a replacement. But I'm yet to receive it because it got 'damaged beyond repair' during delivery with Evri - again!!! 🙄 Ugh. Terrible. Am awaiting a refund x

20 April 2026
Unprompted review
Find Me A Gift logo

Reply from Find Me A Gift

I am very sorry to hear this. I can see we contacted you regarding this issue and provided a refund as agreed. Please check your inbox for this email confirming a refund.

Maya
The Find Me A Gift Team

Rated 1 out of 5 stars

Very disappointing flexibility

I am based overseas and wanted to send a gift to my son, however I inadvertently messed up his and my birthday dates on the framed gift. When mynson pointed this out I contacted Find me a Gift to suggest I pay for a new certificate but no need for the frame as we would swap out the document. I was very surprised and disappointed that Find me a Gift told me they would not and I would need to arrange a full re-order again.
Zero understanding or flexibility and creativity clearly lacking yet they sell them selves as an innovative business.

23 January 2026
Unprompted review
Find Me A Gift logo

Reply from Find Me A Gift

I am very sorry to hear about your order. I can see we have contacted you regarding this to resolve this issue. Please check your inbox for our email.

Maya
The Find Me A Gift Team

Rated 5 out of 5 stars

Sweary Fairy

Ordered a Sweary Fairy stress toy for my friend who's having a bit of a hard time and I thought it would make her smile.
Absolutely brilliant wee gift. Order arrived ahead of schedule.
Would order again.

20 April 2026
Unprompted review
Find Me A Gift logo

Reply from Find Me A Gift

We are glad to hear your order was satisfactory! Thank you for the positive review 💫💝

Maya
The Find Me A Gift Team

Rated 2 out of 5 stars

Will have to return as frame is broken

Will have to return as frame is broken. Don’t have printer so have to wait for daughter to print and bring over. Not very impressed.

18 April 2026
Unprompted review
Find Me A Gift logo

Reply from Find Me A Gift

I am sorry to hear this, please may you contact our customer service team with your order number and we will be happy to assist with your order.

Maya
The Find Me A Gift Team

Rated 5 out of 5 stars

60th birthday mug

Great product, great communication and fast delivery 👍

5 April 2026
Unprompted review
Find Me A Gift logo

Reply from Find Me A Gift

Thank you for choosing us! We are glad to hear your item was suitable😊💫

Maya
The Find Me A Gift Team

Rated 5 out of 5 stars

They’re great!

First time using this company & had a great experience. Website is easy to use & find what you need with easy personalisation. Prices are very reasonable & item quality is very high, which came well packaged. Recommended.

30 March 2026
Unprompted review
Find Me A Gift logo

Reply from Find Me A Gift

We are grateful for your positive review! Your satisfaction is our priority 💝🌟

Maya
The Find Me A Gift Team

Rated 5 out of 5 stars

The gift was hilarious

The gift was hilarious, its well made plus good efficient service, fast delivery from start to finish, would highly recommend

10 April 2026
Unprompted review
Find Me A Gift logo

Reply from Find Me A Gift

Thank you for the positive review. We are glad to have met your expectations ⭐⭐⭐⭐⭐

Maya
The Find Me A Gift Team

Rated 5 out of 5 stars

Superfast delivery

The speed of delivery was astounding - a definite thumbs up.

7 April 2026
Unprompted review
Find Me A Gift logo

Reply from Find Me A Gift

We are glad to hear about your satisfaction! Thank you for the amazing review 💫💓

Maya
The Find Me A Gift Team

Rated 1 out of 5 stars

The gift was received damaged

The gift was received damaged. The parcel was not packed properly, although it did have Fragile tape on it

9 April 2026
Unprompted review
Find Me A Gift logo

Reply from Find Me A Gift

I am very sorry to hear your item was damaged. I can see a member of our team contacted you regarding your order, and a partial refund was provided as agreed. Please look out for this email.

Maya
The Find Me A Gift Team

Rated 5 out of 5 stars

Latest Birthday Present Order

This order is intended to be a birthday present for my mother. The day itself is not until a week on Monday (that is, the 20th), but it will always be good to know that I received it in plenty of time.

8 April 2026
Unprompted review
Find Me A Gift logo

Reply from Find Me A Gift

We truly value your feedback—thank you for the positive review. 📈✨

Yasmin
The Find Me A Gift Team

Rated 1 out of 5 stars

Incredibly disappointed

Incredibly disappointed
I paid extra for the voucher to arrive in time for my nephews birthday - it arrived completely sodden like it had been dunked in water. The voucher/booklet was badly water damaged and fell apart as soon as I tried to get it out of the courier bag.
I can't give it to my nephew and now his present will be late while I figure out a way of representing it to gift him something decent. Absolutely terrible

3 April 2026
Unprompted review
Find Me A Gift logo

Reply from Find Me A Gift

I am very sorry to hear about your voucher. I can see you have contacted our customer service team and we have now responded advising we have issued a new physical voucher as well as an e-voucher for you. We have also refunded the full cost paid for delivery due to any inconvenience caused.

Maya
The Find Me A Gift Team

Rated 1 out of 5 stars

Very Disappointing

Hi We were given a Dog Friendly Afternoon Tea by Find Me A Gift. We checked the location nearest to us. When we came to book the outlet refused the voucher as they had problems being paid by Find Me A Gift and had done so for 6 weeks. The location was still on the Find Me A Gift Website. When we pointed this out we were offered locations 30 miles away. Clearly not reasonable for an Afternoon Tea. A Refund was refused as the Voucher had been bought more than 30 days before. This from a company that prides itself on Customer Service. Very Disappointing.

16 March 2026
Unprompted review
Find Me A Gift logo

Reply from Find Me A Gift

We apologise that the location was unable to accept your voucher and understand the alternatives offered were not convenient. As the voucher was purchased over 30 days ago, a refund was not available under our policy.

We’d still like to help, so please get in touch with us directly and we’ll look into this further for you.

Yasmin
The Find Me A Gift Team

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