I purchased the personalised coat of arms and surname history print for my husband's birthday and we were delighted with the depth of information provided. Sadly, when the package was opened we discov... See more
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Unique and Unusual Christmas gift ideas, birthday gifts and ideas store. Find Me A Gift specialises in a wide range of memorable gifts for all your special occasions. Fast UK and worldwide dispatch with a range of delivery options.
Pure Offices, Plato Close, CV34 6WE, Leamington Spa , United Kingdom
No recent history of asking for reviews
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Replied to 87% of negative reviews
Typically replies within 1 week
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Easy to order, arrived next day despite Xmas rush.

Reply from Find Me A Gift
Terrible service. Product arrived promptly but also faulty. Emailed customer service. Took them 2 days to reply advising I return at my own cost to an address which they didn’t provide in the email.
I re emailed took then another 3 days to provide the address and then also mention there pre Christmas delivery cut off had passed so I’d get nothing in time for Christmas, and won’t refund until they receive the faulty one back. It’s a personalised surname printed super squint which I provided pictures off what good is that to anyone 🙄

Reply from Find Me A Gift
Good delivery time. All products came in the same box.

Reply from Find Me A Gift
I ordered my item for a secret Santa and it said delivery would be 2-5 days.
On the invoice it says posted out by the 22nd December. I put my order in 10th December. Needless to say my secret Santa will not arrive on time.

Reply from Find Me A Gift
Brilliant items and quick delivery.

Reply from Find Me A Gift
I did not like the fact that I tried to order and was told it couldn’t be delivered to outside the UK despite ordering it in the UK and wanting it delivered in UK. Was then charged 3 times for the same item and then received 2 of the same item having only ordered 1 and told I could return 1 (having to pay P&P for the privilege. It took several emails being asked the same question before anything could be resolved. No apology and no help in returning item I hadn’t ordered and didn’t even have a confirmation email for.

Reply from Find Me A Gift
Real value for money , fast delivery, easy ordering experience

Reply from Find Me A Gift
Absolute junk! Cheap plastic and came in the wrong colour. Engraved writing is blurry and very cheap. Long delivery to UK

Reply from Find Me A Gift
Easy website to navigate, great selection of items

Reply from Find Me A Gift
I ordered a hamper to be delivered as a surprise.When I had finished and paid for the order I realised I had not added a message or that the recipient would know the sender.I contacted the company to ask if I had missed completing that section of the order.They sent this short reply'I do apologise I am afraid we are unable to attach notes to orders'. I have had to notify the recipient that they will be receiving a surprise hamper from me.This is not what I intended & I will not use this company again.

Reply from Find Me A Gift
All gifts for Xmas purchased from one site, and delivered promptly.
Excellent site for recommendations.

Reply from Find Me A Gift

Reply from Find Me A Gift
It stated on the site that my order would be delivered on the 16th December...the trackings stating the 29th ..too late for a Christmas gift!! I wouldn't have ordered if they were honest about the date !!

Reply from Find Me A Gift
I've been using FMAG for years now as they have a broad range and there's always something I can find, even for family members who are hard to buy for.
They don't offer gift-wrapping, but other than that I've never had a problem with them before - hence the two stars.
But this year there was a technical fault placing the order that they refused to correct.
I used the "Pay with Card" button to checkout, and selected the "Dispatch to delivery address" checkbox option, because I got a JavaScript error using their usual "Checkout" button, which was giving me a different address (from a past order).
Nonetheless, their system recorded the previous address, not the correct delivery address.
Luckily it's a family address, and I will be there when some of the parcels will be delivered - but not all of them. Some won't be delivered until after Christmas, with no warning before checkout!
None were personalised goods. The order was around £150.
I asked them to redeliver the remaining goods to the correct address, as they can't have been dispatched yet - or to cancel them as I won't receive them. But they say that the can't change the address "after dispatch", their system has no option to default to the delivery address (demonstrably untrue; I have screenshots!), that they sent them to the address registered during the checkout process in good faith, and that I must return the goods if I want a refund - in spite of them not delivering them to me!
There's no admission of any liability for their system's error, just an "apology for the confusion" (I was not confused). I've pointed out where they are in breach of the Consumer Protection (Distance Selling) Regulations 2000, and how they can ask their courier (Evri) to redirect the parcel.
They say that I am liable for collecting the goods, as if I had somehow made a mistake.
This experience has cost me over £100 in replacement Christmas presents, and caused a great deal of stress, at a very busy time of year for me, when their entire purpose is to make present buying less stressful.
They have broken the contract of sale without any admission of their liability.
I'm very disappointed and probably won't be going back again.

Reply from Find Me A Gift

Reply from Find Me A Gift
My purchase was dispatched immediately. It arrived 2 days later and Find Me A Gift kept me fully informed. A very pleasant shopping experience.

Reply from Find Me A Gift
My gift was delivered to the wrong address and lost - Thanks to your Company using Evri.
I am now waiting for reimbursement.

Reply from Find Me A Gift
The website stated the item was in stock so ordered. A I checked on delivery status and stated refunded. Reply apologised and stated oit of stock. Checked the website and said in stock so ordered again. Got an email to say out of stock and refund pending. Item still shown as in stock.
I have just received the reply. I can not reply to that so have put on this review.
This does not say do not reorder!
Good afternoon,
I do apologise an automatic email should have been sent out to you.
This was out of stock so we refunded this for you.
Thank you for contacting us.

Reply from Find Me A Gift
It was very easy to find the right gift from the excellent choice and variety of fun gifts at reasonable prices. Very happy with this service and would buy from them again. Quick delivery too.

Reply from Find Me A Gift
Quick and easy to use online shop , really quick delivery ..great gifts and nit at all expensive

Reply from Find Me A Gift
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