Financial Service Solutions Reviews 

35
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Fantastic service from Jabez and Nikki. Nothing too much trouble and my mortgage offer came super quick. Wouldn’t hesitate to recommend this company!

Company replied

Rated 5 out of 5 stars

Finding the right mortgage seemed daunting to us, however James at FSS made it easy and reassuring, He was always on hand for any questions and to explain the jargon. He found us an unbelievable... See more

Company replied

Rated 5 out of 5 stars

Jabez and Nikki were amazing. As a first time buyer, they took all the stress of arranging a mortgage away, offering advice and options that I would only be able to get from a broker. Jabez has been p... See more

Company replied

Rated 5 out of 5 stars

I purchased a house as tenants-in-common with a friend. Jabez Persaud helped in arranging our mortgage, insurance and wills, and did a fantastic job with all three. He got good terms/prices for us,... See more

Company replied

Company details

  1. Mortgage Broker
  2. Insurance Broker
  3. Life Insurance Agency

Written by the company

We pride ourselves on keeping things simple; we’ll offer you the best advice in the most straightforward manner, no jargon always providing first-class customer service. We enjoy what we do and at the same time allow you to realise your dreams and increase your wealth and protect the security of you and your family. We want to provide you with a better quality of life, through our expert advice on mortgages and protection. They are many lenders and life insurance companies in the market today, the product range is vast. We would always recommend you using a broker to assist.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35 reviews

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4.7

All reviews

(35)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional service

Excellent service we have received again and that is why we are returning customers.
Extremely professional with excellent customer communication.
Great financial advice.

26 June 2026
Unprompted review
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Reply from Financial Service Solutions

Thank you, Kate, for your lovely review.

We are so pleased to hear you have had another positive experience. Supporting you over the long term is really important to us, and we are glad to be part of your financial journey.

If you ever need anything or have any questions, we’re always here to help.

Rated 5 out of 5 stars

Jabez and Nikki are top!

Fantastic service from Jabez and Nikki. Nothing too much trouble and my mortgage offer came super quick. Wouldn’t hesitate to recommend this company!

11 June 2026
Unprompted review
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Reply from Financial Service Solutions

Thank you so much for your great review. It was a pleasure supporting you through your mortgage process. We are delighted to hear you found everything smooth and stress free; that is exactly our aim.

Your kind words about both Nikki and me mean a great deal. We’re always here if you need anything in the future, and we truly appreciate your recommendation.

Rated 5 out of 5 stars

Professional, Friendly, Experts. Thank you so much!

Jabez and Nikki were amazing. As a first time buyer, they took all the stress of arranging a mortgage away, offering advice and options that I would only be able to get from a broker. Jabez has been proactive throughout the entire process, keeping me well informed and going above and beyond improving my mortgage deal as my house purchase progressed. Well worth the money, and would throughly recommend them for all your mortgage needs!

24 May 2025
Unprompted review
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Reply from Financial Service Solutions

Thank you Oliver for taking the time to leave such lovely feedback for us, it is really appreciated. Some of our clients have told us they looked on Trustpilot at reviews before selecting a broker.

Rated 5 out of 5 stars

Excellent Advice & Service!

We had an excellent experience with Financial Service Solutions who helped secure a new deal on our mortgage for another 3 years. They are incredibly professional and friendly. We thoroughly recommend them to others in need of financial advice. Thank you Jazeb & Nikki!

8 May 2025
Unprompted review
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Reply from Financial Service Solutions

Thank you Jonny, it was a pleasure working with you both for the second time. It is always pleasing when our clients continue to engage our services.

Rated 5 out of 5 stars

Fantastic service

Both Jabez and Nikki have been extremely helpful throughout the process and have gone above and beyond to ensure our house purchase has gone through as smoothly as possible and were more than happy to do whatever it took to set my mind at ease as a first time buyer - much needed whilst trying to juggle work and a 2 year old. If you are looking for a less stressful house purchase I highly recommend them.

2 November 2024
Unprompted review
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Reply from Financial Service Solutions

Thank you Kerry for your kind review, it is appreciated. We understand the process of a house purchase can be stressful, especially, as a First Time Buyer.

It was a pleasure to work with you and Simon and hope you enjoy many years in your new home together.

Rated 5 out of 5 stars

Jabez is very thorough and has a good…

Jabez is very thorough and has a good understanding of the details underwriters look for. He managed to save me £1800 a month with a new remortgage product so am very pleased with that. Would definitely use his services again!

19 July 2024
Unprompted review
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Reply from Financial Service Solutions

Thank you Naheed, it was a pleasure working with you on your requirements. I look forward to working with you in the future.

Rated 5 out of 5 stars

I was very impressed with the service…

I was very impressed with the service provided. The knowledge of the Financial Advisor was superb and the process was dealt with in a timely manner

29 December 2023
Unprompted review
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Reply from Financial Service Solutions

Thank you for your kind review, it has been a pleasure to work with you again.

Rated 5 out of 5 stars

Kind knowledgable and professional

It felt like Jabez and Nikki literally became our best friends throughout every step of our house purchase journey. I found Jabez initially when I first tried to buy a property 2 years ago and he was kind, helpful, realistic and reliable, at the time the sale fell through but when I was back looking for a house with my partner Jabez was my first port of call and he has helped us with all aspects of our financial affairs with professionalism, knowledge and good humour. We Highly recommend financial solutions

1 March 2023
Unprompted review
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Reply from Financial Service Solutions

We were really pleased to work with on the purchase of your new home and we wish you many year of happiness in the property.

Thank you for taking the time to leave a review, it is always appreciated by us and useful in helping future clients make a decision when finding a broker.

Rated 5 out of 5 stars

Very professional.Keep you updated from…

Very professional.Keep you updated from start to finish.

27 October 2022
Unprompted review
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Reply from Financial Service Solutions

Thank you for taking the time to leave a review, we build our business on feedback from our clients. We look forward to working with you again.

Rated 5 out of 5 stars

Excellent customer care & communication and got me a remortgage!

I recommend Financial Services Solutions! Every time I had a query, they answered me often within minutes. James was able to quickly find me a mortgage that was affordable at a difficult time. Nikki was absolutely fantastic and is my hero. Thank you!

1 November 2022
Unprompted review
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Reply from Financial Service Solutions

Thank you, Jen. We welcome all feedback from our clients, and we are pleased that you recommend our services. We look forward to working with you in the future if you require any assistance.

Rated 5 out of 5 stars

Tricky 'Right to Buy' made easy by James & Nikki

A massive thank you to James and Nikki for all their help in getting us a Right to Buy mortgage. Our situation wasn't a straight forward one, but they were determined to find us the right deal, despite numerous applications, and numerous rejections they kept plugging away and this week we finally completed on our home. All the way through we had excellent communication from James, always keeping us updated and no issue was too much trouble. Buying home is daunting, but these guys made the process really easy! Definitely recommend!

29 November 2022
Unprompted review
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Reply from Financial Service Solutions

Thank you, Graham, it has been a pleasure to work with you. We value all feedback we receive from our clients and really appreciate the time you have taken to leave a review. If you need any assistance in the future, please contact us.

Rated 5 out of 5 stars

Life insurance

I just moved in to my first property and had no idea what I had to do next until James explained life insurance. He talked me through everything I needed to know and answered all my questions. He got me the best deal he could and I couldn’t believe how cheap life insurance is. I’ll defiantly use this company again for anything else I need in the future going forward. Again can’t thank you enough for all your help!

4 May 2022
Unprompted review
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Reply from Financial Service Solutions

Thank you for your feedback Sophie, it is good to know you have benefited from your meeting with James. We act on feedback from our clients to improve our services, so thank you for taking the time to write this feedback.

Rated 5 out of 5 stars

James was super helpful when I first…

James was super helpful when I first enquired about contents insurance. Explained the process and made it easy to understand. James worked around times that best suited myself which was a late evening and didn’t rush things. A* Service and would highly recommend to anyone in need of insurance.

A true credit to the team and company.

4 May 2022
Unprompted review
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Reply from Financial Service Solutions

Thank you for taking the time to leave a review. It is great to hear you had a great service from James. We use reviews to improve our service and give prospective clients the opportunity to view what our clients say about us.

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt ,professional and friendly. Would recommend to everyone.

30 April 2022
Unprompted review
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Reply from Financial Service Solutions

Thank you Alex, we act on our customers' feedback and look for ways we can improve on the service we offer our clients. Thank you for taking the time to write a review.

Rated 5 out of 5 stars

Buying made easier

I had a fantastic experience with Jabez and his team. As a first time buyer I was unsure about most of the process and they were always available to help.

Great experience and I highly recommend that you utilise Financial Service Solutions for their vast knowledge and experience.

27 April 2022
Unprompted review
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Reply from Financial Service Solutions

Thank you Steve, it was an absolute pleasure working with you guys as clients. We hope you enjoy your new first home. If we can be of any further assistance, give us a call

Rated 5 out of 5 stars

Helpful and knowledgeable

It hasn’t been exactly straightforward this recent mortgage process, but all the way through I have found Jabez and Nicola to be helpful and knowledgable, and always available to answer my many questions. I would have no hesitation using their services again.

13 March 2022
Unprompted review
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Reply from Financial Service Solutions

Thank you KAH, Yes, there were some challenges indeed, but you were a really great couple to work with and a pleasure. We build our business on feedback and referrals from our clients. Thank you for taking the time to give your feedback.

Rated 5 out of 5 stars

Achieving the dream!!!

We started my journey with Jabez in Summer 2020 to explore securing a mortgage. What we were really impressed with was although we were not fully ready to pursue the entire process, Jabez was prepared to take the information and give guidance on what we needed to do and what specific information was needed.

Fast forward to 8 or 9 months later, we were fully ready to pursue the process, Jabez already had all the information and was quick to initiate the best options for us. I really can’t thank Jabez and Nicola for their hard work in supporting us to achieve this dream.

Jabez or Nicola were always available to take my calls, answer any questions and provide advice and information. They both made the process seamless despite the many hiccups at times. The grand surprise from Jabez and his team was the lovely house warning presents we received.

We are thankful and fully indebted to FSS, Jabez and Nicola….Cheers!!!!!

4 March 2022
Unprompted review
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Reply from Financial Service Solutions

Thank you so much for your feedback. It is always a pleasure working with clients like you. As a team, we value all of of clients and do our best to support through the process. As a First Time Buyer, we like to be there to answer any questions or concerns you have, it can be daunting time.

We act on feedback, it is good you had interaction with Jabez and Nikki.

Rated 5 out of 5 stars

Made finding the right mortgage less daunting

Finding the right mortgage seemed daunting to us, however James at FSS made it easy and reassuring, He was always on hand for any questions and to explain the jargon.

He found us an unbelievable rate, which our bank couldn’t match.

Would highly recommend this service, as he has saved us money and time as it happened so quick

28 January 2022
Unprompted review
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Reply from Financial Service Solutions

Thank you Dave for taking the time to leave a review for us. It is great to hear James got you a good deal on your mortgage. We take clients' feedback seriously to improve the service we offer to our clients.

Rated 5 out of 5 stars

Jabez is as a seasoned professional

Jabez is as a seasoned professional, incredibly helpful and efficient. I would certainly recommend FSS to anyone looking for a creative broker that always puts the customer first.

1 July 2021
Unprompted review
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Reply from Financial Service Solutions

It was a pleasure to work with you and fulfil your financial requirements. I am pleased that you were happy with the service you received.

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