Hello Fidelity! I wanted life insurance on my child and I and I got exactly that! plus a fun conversation. All my questions were answered with detail and reasoning, everything went so smooth! I want t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I may have been a little rushed with my purchase. Money is extremely tight right now. I like your policy better than any other I investigated. Hopefully within a short amount of time I will be able t... See more
Company replied
My experience was completely comfortable, most informative, professional. The best I had while shopping for coverage. Speaking with Mr Trevoy Pointer, Sr., Account Executive, put me at ease. He wa... See more
Agent was clear with necessary explanations of important details. Fully answered all questions. In addition, he helped me in completing my online documents. After calling other insurance agencies to c... See more
Company details
- Term Life Insurance Provider Company
- Funeral Insurance Company
- Insurance Agency
- Insurance Broker
- Insurance Company
- Life Insurance Agency
About Fidelity Life Association
Written by the company
Fidelity Life is one of the few companies in the industry that focuses on assisting everyday Americans experience the peace-of-mind that comes with life insurance ownership. In fact, we were founded in 1896 for that express purpose.
At Fidelity Life, we understand the daily competing economic pressures experienced by many American families. As a result, using patented technology and innovative products, we concentrate all of our energy on offering policies that are valuable and affordable. The approach allows our customers to start fulfilling their basic needs for financial protection in order to:
- Maintain a family’s standard of living
- Pay ongoing family debts
- Fund children’s educations
- Pay for final expenses
- Leave the family a financial legacy
🏆 Fidelity Life Insurance named Forbes America's Best Insurance Company 2025!
Written by the company
- Forbes 2025
- We are proud to share that Fidelity Life Insurance has achieved a significant milestone by being recognized as Forbes America's Best Insurance Company in 2025. This prestigious acknowledgment underscores our commitment to excellence, innovation, and unwavering dedication to our clients.
- Top Places To Work 2025
- Fidelity Life is proud to be recognized as a Top Place to Work 2025 for the fourth year in a row! 🎉 This achievement reflects our commitment to fostering a supportive, innovative, and rewarding workplace where our employees can thrive. We’re grateful to our incredible team for making Fidelity Life a great place to grow, collaborate, and succeed.
Contact info
1350 E. Touhy Ave Suite 205W, 60018, Des Plaines, United States
- 800.369.3990
- service@fidelitylife.com
- www.fidelitylife.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Your professionalism was great!
18 July 2025
Reply from Fidelity Life Association
We're glad our professionalism met your expectations. Thank you for your feedback!
The initial conversation with Matt was…
The initial conversation with Matt was a nice experience to get help with the things I will eventually need.
3 July 2025
Reply from Fidelity Life Association
We're happy to hear that the initial conversation was a positive experience and that we could help you with your needs. Thank you for sharing your feedback with us!
Reply from Fidelity Life Association
We're glad you received excellent service from our agent. Thank you for sharing your positive experience with us!
Reply from Fidelity Life Association
We're glad you found our advisor friendly. We appreciate you taking the time to share your positive experience with us.
Reply from Fidelity Life Association
We're happy to hear that our team member provided such excellent service! We appreciate you taking the time to share your positive experience.
My experience with the representative…
My experience with the representative was delightful and very informative he very polite and understanding
27 July 2025
Reply from Fidelity Life Association
We're happy to hear that the representative was polite, understanding, and informative! We appreciate you taking the time to share your delightful experience.
Great policy at a great price.
19 July 2025
Reply from Fidelity Life Association
We're happy to hear that you find our policy valuable and affordable. Thank you for your positive feedback; it means a lot to us.
Reply from Fidelity Life Association
We're happy to hear that the sign-up process was easy for you, and we appreciate that we could help you stay within your budget. Thanks!
Quick, easy and a policy approved in hours!
I had a return call within minutes of submitting interest. The representative was polite, genuinely listened to what I had to say, didn't try to sell me anything more than what I was looking for, and gave me a recommendation and quote before the call ended. The approval took less than 24 hours and I had a signed policy within a few hours, receiving my hard copy of the policy a few days later.
17 July 2025
Reply from Fidelity Life Association
We're happy to hear that you had such a positive experience! We appreciate you mentioning the prompt response, the representative's politeness and helpfulness, and the quick approval and delivery of your policy. Thank you for your feedback!
Reply from Fidelity Life Association
We're happy to hear that you found the process easy, simple, and quick. Thank you for your positive feedback; we appreciate it.
My experience was meet with a quick…
My experience was meet with a quick turnaround time and a friendly agent who geared in the right direction.
6 July 2025
Reply from Fidelity Life Association
We're happy to hear that you had a quick and positive experience with our agent. We appreciate you taking the time to share your feedback with us!
Great assistance!!
18 July 2025
They were supposed to send papers for…
They were supposed to send papers for me to sign but they didnt..checking with the Federal Trade Commission to see if it's legit..
14 July 2025
Comfortable talking with Denver
Denver made me very comfortable talking with him. Before other companies were very pushy.
7 July 2025
Reply from Fidelity Life Association
We're happy to hear that you felt comfortable during your interaction. It's great to know we provided a better experience than other companies. Thank you for your feedback!
The process was good but there is…
The process was good but there is always room for improvement in anything we do.
6 July 2025
Reply from Fidelity Life Association
We're happy to hear that the process was good! We appreciate your feedback and are always looking for ways to improve our services and your experience.
Well this is my first time with…
Well this is my first time with Fidelity Life Insurance and so far good experience. I fill covered and secured having what I need in order to have a decent burial when that time arrives. Thank you Fidelity.
11 July 2025
Unprompted review
Reply from Fidelity Life Association
We appreciate you choosing us for your life insurance needs. We're happy to hear that your initial experience has been positive and that you feel secure with your coverage. Thank you for your feedback.
Taajwar Davis was clear and helpful in…
Taajwar Davis was clear and helpful in getting me signed up
3 July 2025
Reply from Fidelity Life Association
We're happy to hear that the sign-up process was clear and helpful for you. Thank you for sharing your positive experience with us!
Reply from Fidelity Life Association
We're happy to hear that you found our services quick, easy, and affordable. Thank you for your positive feedback; we appreciate it.
Representative was great
Representative was great, he listened to our concerns and gave us the right plan to fit our budgets
16 June 2025
Reply from Fidelity Life Association
We're happy to hear that our representative addressed your concerns and provided a plan that fits your budget. Thank you for sharing your positive experience with us!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.