Fetheray Antique & Vintage Jewellery Reviews 

211
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the vintage jewelry collection is exceptionally beautiful, completely unique, and always arrives exactly as described in the online listings. Many buyers express deep satisfaction with finding rare heirloom pieces that carry wonderful historical stories and personal meaning. People also deeply appreciate the careful packaging, which frequently features charming presentation touches like decorative boxes, ribbons, and thoughtful extra treats. Additionally, consumers praise the rapid shipping services that ensure items arrive securely, even when dispatched across international borders. Buyers consistently find the team extremely accommodating, friendly, and efficient when handling questions, purchases, or ring resizing requests.

What people talk about most

Quality

Consumers find quality to be positive, frequently expressing delight over the stunning collection and items... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting extremely rapid... See more

Service

Reviewers highlight positive aspects of service, praising the professional, friendly staff and the quick,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professional, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second piece of jewellery I’ve bought from Fetheray. This time I bought an antique gold chain which is the perfect length for my Edwardian locket. The chain is exactly as described and sho... See more

Company replied

Rated 5 out of 5 stars

I inherited my family heirloom ring last year which dates back to at least 1913, from that I've acquired an interest in antique jewelry. Found Fetheray from some Google searches and have been brow... See more

Company replied

Rated 5 out of 5 stars

Pip & Helen were wonderful to work with throughout the whole process. I had questions about a piece, which they answered thoroughly and provided additional images of the item. Once the transaction w... See more

Company replied

Rated 5 out of 5 stars

I found Fetheray online while on a trip to the UK. I liked what they offered and wished I could have visited their store in Brighton. The original ring that caught my eye was not the one we ended up w... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

We specialise in unique original and ethical antique and vintage engagement rings; awesome vintage and antique jewellery through Georgian, Victorian, Edwardian and Art Deco to retro jewellery. We are based in a quirky little shop in the Lanes Jewellery Quarter, Brighton, England and like to offer a personal and relaxed service, having many regular customers. All of our jewels can also be purchased through our online shop where we send internationally every week.


Contact info

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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1-star

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4.9

All reviews

(211)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We found the perfect rings here for our…

We found the perfect rings here for our styles and character. The people of fetherays were absolutely responsive and very human to interact with, lovely experience all round. Excellent shipping times and service from UK to France !

5 February 2026
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Reply from Fetheray Antique & Vintage Jewellery

Yay! We're so happy to have your custom and are very grateful for your time to give us such a positive review. Sending best wishes :-)

Rated 5 out of 5 stars

Pleasant experience

I inherited my family heirloom ring last year which dates back to at least 1913, from that I've acquired an interest in antique jewelry. Found Fetheray from some Google searches and have been browsing their website for a while now.

I Found a lovely 1867 signet ring, purchased it and they resized it for me! It arrived the day after it was posted.

I absolutely love it and will definitely use Fetheray again in the future, may even travel to Brighton for a weekend and purchase in person!

30 January 2026
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Reply from Fetheray Antique & Vintage Jewellery

Michael, we couldn't be happier that you're the custodian of this very special ring. The stories these pieces hold enrich our everyday... many thanks :-)

Rated 5 out of 5 stars

Efficient service; lovely presentation.

It was easy to order and the earrings I'd chosen for my wife's birthday were delivered on time. I was impressed with the presentation of the gift but more importantly so was my wife. Thank you.

22 January 2026
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Reply from Fetheray Antique & Vintage Jewellery

Thank you Geoff! were so pleased that she loved them and very appreciative of the kind review.

Rated 5 out of 5 stars

5 stars

Very happy with my first purchase from this store. The item came incredibly fast, packaged with great care, and was even more beautiful than expected. Very satisfied customer.

30 January 2026
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Reply from Fetheray Antique & Vintage Jewellery

Aww... you chose a really special piece Damian, thank you so much for taking the time to leave us such a kind review.

Rated 5 out of 5 stars

I have been getting my jewelry from…

I have been getting my jewelry from Fetheray for years. I couldn't be happier with the level of service and care and honestly love that comes with each piece.

I couldn't recommend them more if you want an original piece with some wonderful history and stories attached. 😁

26 January 2026
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Reply from Fetheray Antique & Vintage Jewellery

Hey!! We feel we need to leave you a review!! Love and thanks from us both xx

Rated 5 out of 5 stars

Highly recommend!

I forgot to add a message with the gift, so I messaged fetheray and Immediately got a reply! The customer service was impeccable and the person i talked to was so kind. The necklace i got for my sister was absoloutely beautiful and exactly as described. Highly recommend, the whole process from start to finish was amazing.You can tell fetheray cares about their customers!

9 January 2026
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Reply from Fetheray Antique & Vintage Jewellery

So kind, Hannah! We really appreciate your thoughts and the time taken to leave us a lovely review.

Rated 5 out of 5 stars

They have a great website which…

They have a great website which illustrates their jewellery beautifully and very helpful if you need any extra advice or help.

22 January 2026
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Reply from Fetheray Antique & Vintage Jewellery

Hi Sharon! Our grateful thanks for the thoughtful review :-)

Rated 5 out of 5 stars

amazing experience from start to finish

Such an amazing experience from start to finish! I can’t recommend this place and the owners enough. I was left some money by my nanny and I wanted to buy something I would wear forever- as soon as I found the platinum eternity ring on the website I knew it was the one. Ordering was so easy and they even changed the size for me… all within a couple of days from buying I was wearing my beautiful ring. I’m a bit of a sucker for nice packaging but opening to parcel was a really lovely experience too. So beautifully wrapped with bows, bags and ribbons- the details were ‘chefs kiss’ … not to mention the chocolates.

Planning a trip to Brighton in March and this place is on top of my list of places to visit.

If you’re a bit nervous about buying jewellery online and you don’t live near Brighton- don’t be! This shop is wonderful and I promise you won’t be disappointed

23 January 2026
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Bless your heart! Such a generous review... thank you from the bottom of our hearts. We look forward to meeting you in March :-)

Rated 5 out of 5 stars

Great service

Great service. Engagement ring was as described. Highly recommend

6 January 2026
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Reply from Fetheray Antique & Vintage Jewellery

Thank you!! We really appreciate the review and we're glad all went well!

Rated 5 out of 5 stars

Engagement ring

Bought a lovely 3 stone emerald engagement ring. Beautiful wrapped and added with a chocolate bar for extra nice touch. Would highly recommend.

18 January 2026
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Bless you, thank you so much for this generous review. Glad you enjoyed the chocolate!

Rated 5 out of 5 stars

Happy Customer

This is the second piece of jewellery I’ve bought from Fetheray. This time I bought an antique gold chain which is the perfect length for my Edwardian locket. The chain is exactly as described and shown in the online photographs. The item arrived beautifully gift wrapped and quickly via registered post.

5 January 2026
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Reply from Fetheray Antique & Vintage Jewellery

We're so happy this lovely piece came to you Janet. Thank you so much for taking the time to write this kind review, were really appreciative xx

Rated 5 out of 5 stars

Beautiful vintage pieces and impeccable customer service!

Pip & Helen were wonderful to work with throughout the whole process. I had questions about a piece, which they answered thoroughly and provided additional images of the item. Once the transaction was complete, it was sized and shipped out promptly to the US. There was a snafu with it getting stuck in customs and they worked with me and the shipping company to get it sorted. They were so friendly and had great communication, especially considering the 6 hour time difference.
It's a little scary ordering an expensive piece of jewelry without having seen it in person, but it arrived safely and as pictured. I love that my wedding ring is unique, vintage and comes with a history!

16 December 2025
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Reply from Fetheray Antique & Vintage Jewellery

Aww Joy! Bless you for your kind review; and your patience during the shipping process. We're excited to see pics when you finally get to experience the full glitter!!

Rated 5 out of 5 stars

Professional and personal

Professional and personal in all communication. I felt safe along the entire journey.

10 December 2025
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Reply from Fetheray Antique & Vintage Jewellery

Thank you so much for your kind review, Rasmus. We really appreciate it. Thank you for choosing us!

Rated 5 out of 5 stars

Absolutely beautiful Cross

Absolutely beautiful Cross. Love the wrapping as well. 💫💫💫😊❤️❤️❤️❤️

28 November 2025
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Reply from Fetheray Antique & Vintage Jewellery

Thank you so much for your review Ruby!
Delighted to hear you loved not only the contents, but the wrapping too. ♥️♥️

Rated 5 out of 5 stars

Quality antique object

Quality antique object, beautifully packaged, delivery in a timely manner.

26 November 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you so much Chris.
So pleased anything met your expectations!

Rated 5 out of 5 stars

Customer service was outstanding

Customer service was outstanding. Helen was extremely helpful and answered all my questions and more.
Looking forward to a beautiful and unusual ring. Thank you so much.

22 November 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you so much for taking the time to leave us this kind review. It means so much to a small business like us. ♥️

Rated 5 out of 5 stars

You were just wonderfully helpful with…

You were just wonderfully helpful with me and your service is totally deserving of 5 stars. Just lovely to have such a splendid experience. Thank you very much indeed.

21 November 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you so much for your wonderful feedback! We’re thrilled to hear that our service earned a 5‑star rating. Your kind words mean a lot to us. Thank you for taking the time to leave us this review.

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