FD Plumbing & Heating Reviews 

148
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Jonty turned up on time and completed the job in good time, recommending and installing an additional back up isolation valve. The work site was left clean and tidy. All in all a professional operati... See more

Rated 5 out of 5 stars

Excellent service. Fabio (the plumber) quickly diagnosed what turned out to be a faulty float valve in the water tank. He was able to reproduce the humming and vibration by moving the old float, whi... See more

Rated 5 out of 5 stars

Very professional. Had a very nice experience regarding a replacement boiler. Firstly very quick response from a very nice lady (Lucy) who sorted out a engineer in quick time (same day). The engineer... See more

Rated 5 out of 5 stars

Tenant reported no hot water from 3 year old cylinder, on a Sunday morning. Landlord's nightmare. Emailed FD same day and called them on Monday morning. Fabio arranged for his engineers to go round e... See more

Company details

  1. Plumber
  2. Drainage Service
  3. Gas Engineer
  4. Gas Installation Service
  5. Heating Contractor

Written by the company

FD Plumbing & Heating is an independent, plumbing & heating company, based in London. We serve most areas of London. We are 100% committed to quality; providing our customers with friendly, honest, reliable heating and plumbing solutions. All work is guaranteed and we can offer up to ten year warranties on selected boiler installations. Our engineers are highly trained and fully accredited with Gas Safe (formerly Corgi) to ensure that you receive only the very best levels of service. Genuinely local, prices are extremely competitive and we pride ourselves in delivering quality workmanship, a professional service and great aftercare. Call us on 020 7060 4770 for a friendly service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

148 reviews

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4.9

All reviews

(148)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant!

Fabio and Dimitri were a delight to have working in my mother’s house. She is elderly with dementia and they were careful to minimise the disruption as they replaced the water tank in a hard-to-access loft space. Victoria and Joanne in the office were always a pleasure to deal with: courteous and efficient. Thank you very much indeed!

12 August 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Service & Very Helpful !

Not only did they manage to find a part for my toilet system that i had several plumbers to try to get this part and all failed. Fabio and his team went above and beyond for me and was very professional.

10 December 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic Plumbers - 5 Stars!

The plumber was a friendly and professional man, he came and replaced my shower and and did a very nice job and charges were very reasonable, the customer service was very good from their office. I will recommend to all my friends.

14 July 2018
Unprompted review
Rated 5 out of 5 stars

Ten stars!

Plumber after plumber tried and failed to fix my shower - until Fabio. Really excellent job, I'm so pleased. Thank you.

11 July 2018
Unprompted review
Rated 5 out of 5 stars

Professional service

I had to coordinate a plumbing job in London from abroad and FD proved to be very good communicators in advance and delivered a professional service on the day. Highly recommended.

8 June 2017
Unprompted review
Rated 5 out of 5 stars

Friendly and professional service, <3 FD

I've used FD Plumbing & Heating multiple times over the course of a few years and every time have been impressed by their professionalism, from first phone call to completion of the job. They've fixed my kitchen tap, installed a new boiler, fixed a broken drain, installed a Nest smart thermostat and probably a couple of other things that slip my mind. Everyone at the company is very friendly and honest, their prices are fair and their work is top quality. They're the first number I reach for any time I have any plumbing concerns. I genuinely cannot recommend them enough.

3 June 2016
Unprompted review
Rated 5 out of 5 stars

I've found my London plumbing/heating engineers!

It's a veritable minefield finding a plumber in this day and age what with everyone being a cowboy/out to scam us. If you find a good one, take note and only live in areas they service is the advice. I had my Hot Water cylinder serviced by FD Plumbing & Heating today and the service was first class. The engineer was helpful, informative and knew his stuff. FD have won my contract. Thoroughly recommend.

13 April 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service and customer care - very happy

It is a great relief to find an honest and helpful plumbers in the local area. Service was excellent - staff were very friendly and personable, efficient and explained everything fully in terms of the work and costs. They also managed to sort out another issue with the central heating on the same visit when they had originally come only to fix the toilet. I was fitted in very promptly on the same day despite there being lots of other jobs on the go and our custom felt valued. Would recommend to others with no reservations.
Gareth, E8

22 May 2015
Unprompted review
FD Plumbing & Heating logo

Reply from FD Plumbing & Heating

Dear Gareth,

Thank you ever so much for taking the time to share your experience, it is much appreciated. We enjoyed working with you enormously, and look forward to being of service again if you need us in the future.

With all best wishes,

Chloe Davison
Office Manager

Rated 5 out of 5 stars

Boiler and tap repair

I'm so pleased with this company. Finally I've found a firm I can rely on and trust. Fletcher who dealt with the boiler and tap was extremely courteous and explained everything thoroughly. Worked hard and did a thorough job. Chloe in the office is lovely and helpful.
Anne. East London

27 April 2015
Unprompted review
FD Plumbing & Heating logo

Reply from FD Plumbing & Heating

Dear Anne,

Thank you so much for taking the time to share your experiences with us, and for your kind words. We've really enjoyed working with you and look forward to being of service again in the future.

All best wishes,

The FD Plumbing & Heating Team

Rated 5 out of 5 stars

100% Start to Finish

A really excellent service beginning with a thorough quote for a boiler and several radiators to be replaced. Turned up to start the job when promised. The guys then worked like machines for the 2.5 days they had anticipated the job would take. Cleaned up at the end of the job, commissioned the boiler and balanced the rads. All with friendly, professional and efficient support from Chloe back at the office. Very pleased to recommend FD Plumbing and Heating.

5 March 2015
Unprompted review
FD Plumbing & Heating logo

Reply from FD Plumbing & Heating

Hi Andrew,

Thank you so much for taking the time to share your experiences and we're all delighted that you were pleased with the installation. We really enjoyed working with you - you are a five star customer!

We really hope that we can be of service to you again in the future, and that you enjoy your new heating system in the meantime.

All best wishes,

The FD Plumbing & Heating Team

Rated 5 out of 5 stars

Great Customer Care

A prompt, friendly and reliable service with excellent follow-up afterwards, and a fair bill. I will use this service again!

25 February 2015
Unprompted review
FD Plumbing & Heating logo

Reply from FD Plumbing & Heating

We've really loved working with you, Spike, and thank you for taking the time to review us!

We look forward to being of service again in the future, should you need us.

All best wishes,

The FD Plumbing & Heating team

Rated 5 out of 5 stars

Different Class

This is a very, very good plumbing operation. Call taken by smart and helpful person in their office, and then a bright, helpful and friendly engineer showed up to service our boiler and balance the radiators. Even happy to tighten a loose tap for me while he was here. Bill exactly as pre-advised when we called them, to the penny. Their number's in my phone and staying there.

9 December 2014
Unprompted review
FD Plumbing & Heating logo

Reply from FD Plumbing & Heating

Dear Laurence,

Thank you ever so much for taking the time to review us. It was a pleasure working with you and we look forward to being of service again, if you need us.

All best wishes,

Chloe


Chloe Davison
FD Plumbing & Heating

Rated 5 out of 5 stars

I am well pleased

Have used this company twice - once for pipework to be re-routed for a badly plumbed in sink. Today they repaired a broken toilet and drained the central heating system, checked and replaced thermostats.
I was particularly pleased because I had asked for the system to be flushed through (an expensive procedure) and the plumber advised me that with my system that would not be effective, long term.
The plumber arrived on time, explained the pricing, and kept me informed all through the job, He was professional and efficient.
This is not the cheapest but it is worth it for an excellent job and peace of mind. I would definitely use this company again.

30 October 2014
Unprompted review
FD Plumbing & Heating logo

Reply from FD Plumbing & Heating

Hi Eileen,

Thank you ever so much for taking the time to review us, and for your kind words. It's been a real pleasure working with you, and we look forward to being of service again in the future, should you need us.

Best wishes from us all,

Chloe


Chloe Davison
FD Plumbing & Heating

Rated 5 out of 5 stars

Great customer service

Perfect from phone call to job completion.

Thanks a million.

Ed.

30 October 2014
Unprompted review
FD Plumbing & Heating logo

Reply from FD Plumbing & Heating

Hi Ed,

Thanks ever so much for taking the time to review us, and for your kind words.

I do hope that we can be of service in the future, and that you have a wonderful weekend in the meantime!

With best wishes from us all,

Chloe


Chloe Davison
FD Plumbing & Heating

Rated 5 out of 5 stars

Fantastic service from beginning to end

From my initial contact with Chloe to completion of the boiler installation everything was incredibly professional and nothing was too much trouble. Chloe is a star keeping you fully updated throughout the process and the work was done quickly, tidily and perfectly. I can't recommend them enough.

25 July 2014
Unprompted review
FD Plumbing & Heating logo

Reply from FD Plumbing & Heating

Hi Lisa,

Thank you so much for reviewing us and we are delighted that you are pleased with the service. All of us greatly enjoyed working with you and we look forward to being of assistance again if you ever need us.

Have a wonderful summer!

Chloe

Chloe Davison
FD Plumbing & Heating

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