Fazoli's Reviews 

23
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

the bathroom stall did not have a lock and there were people with disebiletise talking about a rotten tooth

Rated 5 out of 5 stars

I was very impressed with how management quickly resolved a mistake on an order. This was refreshing because it was clear Fazolis truly cares about their customers. There are days when a home coo... See more

Rated 5 out of 5 stars

Fazolis in Palomar, (3775 Harrodsburg Road Lexington, KY 40513). Is a very good fast food restaurant, in my opinion compared to other restaurants all of which are struggling in today's economy. The ma... See more

Rated 5 out of 5 stars

Camille S. I assume was the awesome person who took our order and brought it out to us. We got unlimited bread sticks and I got GF Chicken Pesto Rotini and my husband got Baked Ziti. Our meals were fr... See more

Company replied

Company details

  1. Restaurants & Bars

Information provided by various external sources

Fazoli's is an American fast casual restaurant chain headquartered in Lexington, Kentucky.


Contact info

3.5

Average

TrustScore 3.5 out of 5

23 reviews

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1-star

No recent history of asking for reviews

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3.5

All reviews

(23)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Skip this location!

They just opened and I guess they don't know what they are doing yet. Nothing was good, service was slow, and it was just a horrible experience. Never again.

20 June 2021
Unprompted review

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