Fat Skeleton Reviews 

5,606
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently point out that purchases arrive swiftly and are safely packed, showcasing exceptional quality across a wide variety of riding apparel and accessories. Reviewers also express strong satisfaction with the easy-to-navigate website, helpful staff members, and hassle-free return handling. However, a small group of people noted occasional challenges, mentioning minor delivery mix-ups, receiving incorrect items in their packages, or encountering situations where products were out of stock and required refunds. Despite these infrequent setbacks, most buyers remain deeply loyal and eager to return for all their future purchases.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting rapid shipping times and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items such as shirts and... See more

Service

Customers had positive experiences with service, frequently highlighting prompt delivery and helpful staff... See more

Order

Reviewers highlight positive aspects of order, frequently expressing satisfaction with fast delivery, smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

FS are brilliant. Just bought a shirt rucksack and cap to go with my leather cut off boots and hoodie from previous order. Always arrive in time we had one mix up but Paul sorted straight away so 5 st... See more

Company replied

Rated 5 out of 5 stars

Great customer service as usual. Delivered quickly and well packaged. Never any issues when I've ordered from Fat Skelton. Always there if you need to ask any questions before purchasing anythin... See more

Rated 5 out of 5 stars

I ordered a new sweatshirt in my normal size, XL, but when delivered found it too big, returned it in exchange for a Large, which arrived a couple of days later. Well satisfied with the returns servic... See more

Rated 5 out of 5 stars

Ordered Christmas gifts early on 7 December. By 22 December I was worried they hadn't arrived even tho I had an email saying order was fulfilled and a tracking number with Royal Mail. Contacted com... See more


Company details

  1. Sunglasses Store
  2. also in
  3. Motorcycle Equipment and Accessories Store

Written by the company

Dedicated to Customer Satisfaction We love custom motorcycles, and that fact that we are lucky enough to be able to own them ride them & be part the amazing camaraderie that surrounds them is what gets us up in the morning (very early as well, if a ride is in the offering)! We’re NOT custom Bike “snobs”, we don’t care if you ride a 125 Virago, a Harley Davidson factory custom or a hand built £40,000 custom chop. It’s the fact you ride, not WHAT you ride. We’re NOT a bog standard type of Motorcycle Apparel & Part retailer, so if you’re looking for piles of the run of the mill boring gear that fills those guys warehouse & shop shelves, same old year in year out, then we are NOT for you. Here at Fat Skeleton you don’t have to wade through pages of gear you won’t be interested in. So if you’re looking for one piece racing leathers, knee sliders, a Moto GP riders latest helmet, then I’m sorry, you WON’T find them here! Our Custom Brand Ranges. Wherever possible we always prefer to personally Road Test new gear before it becomes part of the range, as it gives us opportunity to not only make sure it’s fit for purpose & represents good value for your biking buck, but also so we can talk about the product from first hand knowledge & use. We don’t stock something just because it’s a supplier offers us or worse still was dumping it on the market at a cheap price, if we’re not happy with it, we don’t stock it….end of.


Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(5,606)

89 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Leather belt

I bought a leather belt, which is good quality and an excellent price (I bought in a sale). Delivery was quick, so overall a 5* review!

27 January 2025
Rated 5 out of 5 stars

Best leather cut!

I purchased the Hot leather American made leather waist coat.. I am well impressed with the sizing and quality of the cut.. Brilliant!
Thank you! and the service was excellent.

31 January 2025
Unprompted review
Rated 5 out of 5 stars

Only found this site just before…

Only found this site just before Christmas and just made my second purchase. Great customer service, excellent delivery. So nice to find a biker store that not only sells the safety essentials but also quirky accessories and kids clothing as well. Thankyou

10 January 2025
Unprompted review
Fat Skeleton logo

Reply from Fat Skeleton

Thanks for taking time to leave your review Karen, delighted you appreciate the 'quirky' nature of some of our range, and as for the kids stuff, we just love to get them interested in sharing our passion for life on two wheels!!

Rated 5 out of 5 stars

Great Service

Quick delivery,item perfect will use again.

27 December 2024
Fat Skeleton logo

Reply from Fat Skeleton

Delighted you're happy with your Guardian Angel Bell & Hanger. Thanks for taking time to leave your review Tina.

Rated 5 out of 5 stars

Great service again 👍👍👍

Great service again 👍👍👍
Everything ordered arrived very quickly in perfect condition. Superb quality as usual very happy with purchase's great company to deal with 👍👍👍👍

3 December 2024
Unprompted review
Fat Skeleton logo

Reply from Fat Skeleton

Thanks for taking time to leave your review Tony, the whole Crew here at Fat Skeleton appreciate your kind words. We notice you've been a customer with us since 2015...watch out for a little something arriving in the post as a heartfelt "Thank You" from us!!

Rated 5 out of 5 stars

Top quality products at reasonable…

Top quality products at reasonable prices. Great set of t-shirts, delivered quickly and well packaged.

Love them as they are longer in the back and really suits me. Great communication and swift delivery.

14 October 2024
Unprompted review
Rated 5 out of 5 stars

Guardian Bell

Purchased a guardian bell for my husband, and he loved it! Quality item and well packaged. Royal Mail lost the first package that was posted. But Fat Skeleton quickly sent out a replacement once I emailed them. Great customer service, thank you :)

30 October 2024

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