Fat Skeleton Reviews 

5,606
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently point out that purchases arrive swiftly and are safely packed, showcasing exceptional quality across a wide variety of riding apparel and accessories. Reviewers also express strong satisfaction with the easy-to-navigate website, helpful staff members, and hassle-free return handling. However, a small group of people noted occasional challenges, mentioning minor delivery mix-ups, receiving incorrect items in their packages, or encountering situations where products were out of stock and required refunds. Despite these infrequent setbacks, most buyers remain deeply loyal and eager to return for all their future purchases.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting rapid shipping times and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items such as shirts and... See more

Service

Customers had positive experiences with service, frequently highlighting prompt delivery and helpful staff... See more

Order

Reviewers highlight positive aspects of order, frequently expressing satisfaction with fast delivery, smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

FS are brilliant. Just bought a shirt rucksack and cap to go with my leather cut off boots and hoodie from previous order. Always arrive in time we had one mix up but Paul sorted straight away so 5 st... See more

Company replied

Rated 5 out of 5 stars

Great customer service as usual. Delivered quickly and well packaged. Never any issues when I've ordered from Fat Skelton. Always there if you need to ask any questions before purchasing anythin... See more

Rated 5 out of 5 stars

I ordered a new sweatshirt in my normal size, XL, but when delivered found it too big, returned it in exchange for a Large, which arrived a couple of days later. Well satisfied with the returns servic... See more

Rated 5 out of 5 stars

Ordered Christmas gifts early on 7 December. By 22 December I was worried they hadn't arrived even tho I had an email saying order was fulfilled and a tracking number with Royal Mail. Contacted com... See more


Company details

  1. Sunglasses Store
  2. also in
  3. Motorcycle Equipment and Accessories Store

Written by the company

Dedicated to Customer Satisfaction We love custom motorcycles, and that fact that we are lucky enough to be able to own them ride them & be part the amazing camaraderie that surrounds them is what gets us up in the morning (very early as well, if a ride is in the offering)! We’re NOT custom Bike “snobs”, we don’t care if you ride a 125 Virago, a Harley Davidson factory custom or a hand built £40,000 custom chop. It’s the fact you ride, not WHAT you ride. We’re NOT a bog standard type of Motorcycle Apparel & Part retailer, so if you’re looking for piles of the run of the mill boring gear that fills those guys warehouse & shop shelves, same old year in year out, then we are NOT for you. Here at Fat Skeleton you don’t have to wade through pages of gear you won’t be interested in. So if you’re looking for one piece racing leathers, knee sliders, a Moto GP riders latest helmet, then I’m sorry, you WON’T find them here! Our Custom Brand Ranges. Wherever possible we always prefer to personally Road Test new gear before it becomes part of the range, as it gives us opportunity to not only make sure it’s fit for purpose & represents good value for your biking buck, but also so we can talk about the product from first hand knowledge & use. We don’t stock something just because it’s a supplier offers us or worse still was dumping it on the market at a cheap price, if we’re not happy with it, we don’t stock it….end of.


Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(5,606)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Have Had to wait 18 days so far to get…

Have Had to wait 18 days so far to get my email saying a refund has been issued. But still no refund , It will be at least 20-21 days before my refund will appear in my account. I wonder if fat skeleton would send me an item, and wait for 3 weeks until I paid them.

25 August 2025
Rated 1 out of 5 stars

Bought a pair of Sturgis 24 motorcycle…

Bought a pair of Sturgis 24 motorcycle glasses and paid for prescription lenses for my motorcycle tour of Camada and the US. Unfortunately the glasses were loose fitting and despite being worn under a crash helmet flew off on the Canadian highway after a few miles.
Total waste of money.

1 August 2025
Unprompted review
Fat Skeleton logo

Reply from Fat Skeleton

If the glasses were too 'loose', surely it would have made sense to return for a refund prior to you undergoing the expense of having them glazed!!??
I am pretty certain that most logical & reasonable folk realise that the fact they 'flew off' is surely no reflection on the quality of the item you purchased, more of the end users willingness to blame any one other than themselves for the loss!

Rated 5 out of 5 stars

Fgreat labelast turnaround of quality goods

Fast turnaround of quality goods
Iam a satisfied customer

25 August 2025
Fat Skeleton logo

Reply from Fat Skeleton

Thanks for taking time to leave your review for your most recent order from us Clive.
We're delighted you're happy with your purchase of of USA Mystery Rally T Shirt box!

Rated 5 out of 5 stars

Excellent

Second time I've bought the t-shirt bundle and again very pleased. Excellent quality and a brilliant service. Never disappointed.

25 August 2025
Rated 3 out of 5 stars

Aviator style goggles


Recently i purchased the Reactive Photochromic Lens Aviator style Retro Pilot Goggles at £ 69.99 These goggles are comfortable. Also bought a pair from temu for £3.48 just for comparison. I didn't have any expectations at that price, but To my surprise these are identical to the pair at £69.99 And The build quality is the same down to the air vents they look like they were made from the same mould and the plastic also feels the same. The only inferior part on the cheap pair is the strap, it's thinner and probably will not last too long. if £69.99 Is out of you budget there are cheaper options out there.

7 July 2025
Unprompted review
Fat Skeleton logo

Reply from Fat Skeleton

It's impossible thast a company could supply & manufacture a pair of Reactive Photochromic lenses for £3.48!
And whilst they may appear to be the same, how can you be sure they will actually do their job in not only protecting your eyes from UV rays but ALSO from flying debris as I very much doubt these lenses will be shatter resistant!
So yes, there will always be cheaper versions out there, but seriously, if something seems too good to be true....Good Gear isn't Cheap, Cheap Gear isn't good!!!

Rated 5 out of 5 stars

Rider leather bag

This was the only hip bag I could find that sat snug on the hip and wasn't textile. It is really good quality, fits so well you forget it's there. Good size storage areas, fits my phone, glasses and epi-pen.
It was so good I ordered another one for my wife.
Quicker delivery on the second one and all around good communication. Thankyou for an excellent product.

28 July 2025
Rated 5 out of 5 stars

Very easy to get to what I was looking…

Very easy to get to what I was looking for, excellent choice and at a great price ....... plus a discout. Communication was excellent throughout and my helmet arrived on time. Faultless transaction and I would highly recommend anyone thinking of using this company.

28 July 2025

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