FanBasis Reviews 

Joshua Solano was a great help. I appreciate his service

Josh Solano is patient and resourceful, and that makes him incredibly helpful. He's an asset to the platform.

Huge fan of what FanBasis does! Joshua Solano is great at helping customers and ensuring a smooth experience.

I’ve been processing with Fanbasis for over a year and honestly with all the options out there they are 100% the overall top pick in my opinion. The support and customer relationship is insane. Everything works perfectly 98% of the time, and whenever that inevitable 2% happens I hit up Josh or someone on the team and everything gets fixed on the spot exactly when I need it to come through, the dedication and work ethic is crazy, even when I wasn’t making that much on the platform they still took care of me with the same level of quality, and I always know that I can count on them for anything. Real Gs. I sell big ticket $10k-$50k & I haven’t had any payments be rejected, and everything is always super smooth. I’ve used & worked with other processors, & a couple have offered me some good deals to work with them but honestly, for the security, quality, network, support, rates, everything, Fanbasis is hands down #1. From $1k a month to $1M a month they got you bro. They will offer tools, ideas, help, their networks, anything to see you succeed and create or continue to develop a successful business. It’s been a pleasure guys, very excited for what’s to come! Only the beginning! Keep crushing it. Thank you Josh for always being a real one & taking care of me bro, I appreciate you💯🙌🏼Blessings

Definitely a 5 out of 5. The customer support from Josh is just hands down the best I've ever had from a merchant. And I'm walking about 20 years plus of business experience and nothing can beat this.

Fanbasis was exactly what I was looking for—super simple, yet just as powerful. Based on previous experiences, I was prepared to see some drawbacks and a learning curve, but the clean interface and the personalized support made everything surprisingly easy. Also, Joshua Solano was a huge help in getting us set up—he was super patient and was able to help us get the platform up and running on day one.

Easy access and great support team

Joshua made it very easy to get started.

I am pleased to share how impressed I am with the outstanding work that Joshua Solano has consistently delivered. Joshua is professional, dependable, and attentive to detail. He approaches every task with a positive attitude and a genuine desire to help.

Fanbasis is a legitimate and professional platform that delivers exactly what it promises. They're awesome! Joshua Solano especially was a great help

Josh was EXCEPTIONAL. Kind, patient and extremely helpful. To whoever reads this, Josh is the man to get the job DONE.

As a business partner, our experience with Fanbasis has been excellent.

The platform is reliable, well-designed, and clearly built to support creators and businesses effectively. What truly stands out is the quality of their customer service. Keenan and Andrew consistently demonstrate professionalism, responsiveness, and a strong sense of commitment that reflects the values of Fanbasis.

Communication is clear, the team is proactive, and the overall experience has been smooth and positive. It’s a pleasure working with a company that maintains such high standards.

We highly recommend Fanbasis for their top-tier service and professional approach.

I've built a really close relationship with the Fanbasis team and anytime I need help with something it's quick and always taken care of.

Fanbasis has done nothing but grow my book of business.

I've been working with Josh and the rest of the fanbasis team do some time now and they have always been supportive in maximizing our collected cash on a monthly basis.

really great customer service.

After running through so many processors that hold your funds, have zero support and just want to steal or keep your reserves to earn interest, Fanbasis is a diamond in the rough. The whole process A-Z was very white glove, it’s incredibly simple to use, has API docs for automations we build on ops and took away all of the headache we normally have on processors with unprecedented cashflow constraints. So much actually practical functionality for payments and our whole experience was incredibly transparent. Great company.

Great experience.. Nick was very helpful and explained everything so well! Josh Solano was also very welcoming I look forward to a wonderful experience

had a great experience with the fanbasis team setting up my account. Josh Solano and Cam Mann were very friendly and helpful., had quick replies, and answered all my questions.

Eddie helped out, guy is amazing at what he does, he did everything very smooth and the process went well.

Fanbasis has been great to work with amazing comm's always get a response back within a few hours and always been great with processing rates by far an amazing company and the leadership is always reaching out to ask for feedback can't ask for a better realtionship

I have been working with fanbasis for a few months and wish I started sooner. With other payment processors, you constantly run into problems like reserve holds, lack of customer support regarding disputes, and so much more.

I can honestly say that after processing over $30 million in credit card transactions… fanbasis is the first payment processor I have come across that gives you an unconditional relationship and does not hold your blemishes against you.

Fanbasis truly supports business owners. Merchants may have problems with payments coming into fanbasis whether that be reserves or chargebacks… The team at fanbasis is there to assist and support you through challenges instead of penalizing you for your problems and not giving much context.

If you are not currently processing with fanbasis, you need to start right now!!!! My only wish is that I started sooner.