I had no experience with setting up a high yeild online account and everyone i dealt with went above and beyond to help me. They answered all my questions and some I wasn't aware I should have asked.... See more
Company replied
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Review summary
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Reviews shaping this summary
If Fairwinds makes the process any easier, there will be no process. I requested a car loan refinance at 11pm using the phone app., which was extremely easy and by 5pm the next day, it was done and pr... See more
Company replied
We've had an account with Fairwinds for just a few months, but I'm already very pleased with them! I love that there are no fees on international transactions and that the debit card is safe. When w... See more
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Setting up an account was easy and the customer service was great and not overbearing. The app and website are easy to use. The interest rates are competitive compared to my big bank I previously used... See more
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Company details
About FAIRWINDS Credit Union
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FAIRWINDS was founded in 1949 on the simple idea of people helping people. That idea still guides everything we do today. We exist for one reason: to help others take control of their money and move toward financial freedom. That means fewer payments, less stress, and more confidence about the future. It’s not the message you usually hear from a financial institution, but we’re not afraid to be different. At FAIRWINDS, members are part-owners, not customers. That means we don't answer to stockholders, and we don't chase profits. Every dollar we earn is reinvested to help members save more, eliminate debt, build wealth, and live generously. We know financial freedom doesn't happen by accident. That’s why we combine personal guidance with products designed to support real, intentional financial progress, not unnecessary borrowing. That includes:
Anyone in the United States is eligible to become a FAIRWINDS member. Wherever you are, whatever your journey — if you’re committed to being financially free, you’re welcome to join us! Federally insured by the NCUA. |
Contact info
3087 N. Alafaya Trail, 32826, Orlando, United States
- 800-443-6887
- www.fairwinds.org
Your Money Milestone
4.5
Excellent
239 reviews
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Everything went well and all the…
Everything went well and all the employees are a pleasure to deal with.
16 April 2026
Reply from FAIRWINDS Credit Union
It is great to know that our crew were a pleasure to deal with. Thank you for your feedback.
Exceptional customer service all the…
Exceptional customer service all the time! I’ve been a customer almost 4 years I’m treated so nicely and professionally each and every day I use them.
5 May 2026
Reply from FAIRWINDS Credit Union
We appreciate your membership and are so happy to hear that you receive exceptional and professional member service on a consistent basis. Thank you for your positive feedback!
They have helpful people and I've not…
They have helpful people and I've not had any issues.
6 May 2026
Reply from FAIRWINDS Credit Union
We appreciate you taking the time to share your positive experience. Our crew love providing great service to our members.
I still can not put cash into ANY ATM…
I still can not put cash into ANY ATM in Illinois. Every time I call they give me all different ATMs that are supposed to take cash but they don't. I hate that I have to go to yet another credit union and close my FW accounts.
5 May 2026
Reply from FAIRWINDS Credit Union
At FAIRWINDS, creating an exceptional experience is at the heart of everything we do, and we take all member feedback seriously. We’re sorry for the frustration caused by your limited access to deposit options. A member of our team has attempted to contact you via phone and email to better understand the situation and work to provide a resolution. Thank you for sharing your feedback, as it helps us improve communication and better serve our members.
Great credit union
Great credit union. Amazing people working there very helpful. Easy app to navigate. Couldn't ask for more from a credit union.
6 May 2026
Reply from FAIRWINDS Credit Union
We are so happy to hear you've had a great experience with our crew and our easy-to-use app! We appreciate you taking the time to share your experience.
Great bank
Great bank, I heard giving the best rates for their clients for financing cars or mortgages. However they declined my personal loan application but hope when I trade in my car next year will able to provide me a great finance plan.
6 May 2026
Reply from FAIRWINDS Credit Union
Thank you for the kind words about FAIRWINDS! A loan decision not going as expected can be a challenging experience, and we appreciate you sharing your feedback with us. We look forward to working with you on your auto financing needs when the time comes. Our crew is always ready to help.
It was a smooth transition from my old…
It was a smooth transition from my old bank to this new one. The customer support people were great, and they answered all of my questions. I have been able to get cash from an in network local bank so that is cool. I like that my Savings account has a low monthly limit compared to my old bank.
9 February 2026
Reply from FAIRWINDS Credit Union
We're happy to hear that switching over to FAIRWINDS was easy! It's great to know our member service team met your needs and that you appreciate the convenient access to cash and the savings account features. Thank you for sharing your experience.
Reply from FAIRWINDS Credit Union
We love to know that you find our online banking easy and our member service to be great! Thanks for your feedback!
Convenient and great customer service.
28 April 2026
Reply from FAIRWINDS Credit Union
We're glad you found our service convenient and appreciate our member service. Thank you for your positive feedback!
The best credit union ever.
6 May 2026
Reply from FAIRWINDS Credit Union
We're so happy you feel this way! Thank you for sharing your positive experience with FAIRWINDS.
Overall great company glad I chose you guys
Overall great company every employee I've had assist me was terrific my go to is Melissa she's awesome and extremely helpful
18 July 2025
Reply from FAIRWINDS Credit Union
We're happy to hear that every crewmember has provided you with terrific service. We appreciate your positive feedback and are glad to have you as a member!
I was given bad financial advice from a…
I was given bad financial advice from a branch manager. She suggested I apply for a credit card and I was denied for the card and my credit score dropped. Then I was stuck with a terrible interest rate.
6 May 2025
Reply from FAIRWINDS Credit Union
At FAIRWINDS, creating an exceptional experience is at the heart of everything we do, and we take all member feedback seriously. We’re sorry for the frustration caused by your lending experience. A manager has attempted to contact you via email to better understand what occurred. Please feel free to reply to their message at your earliest convenience. Thank you for sharing your feedback, as it helps us improve communication and better serve our members.
Reply from FAIRWINDS Credit Union
We appreciate you taking the time to share your kind words. Our crew work hard to create a welcoming environment for our members and it’s awesome to know that you’ve experienced it.
Great service and promotion of various…
Great service and promotion of various fiscal benefits available to members. Very well done.
8 April 2026
Reply from FAIRWINDS Credit Union
We're happy to hear that you find our service great and appreciate the benefits we are excited to offer to our members. Thank you for your positive feedback.
The only complaint I have is there is a…
The only complaint I have is there is a maximum of 4 payments allowed in a month to my auto loan, I should be able to make as many payments as I want.
5 May 2026
Reply from FAIRWINDS Credit Union
At FAIRWINDS, creating an exceptional experience is at the heart of everything we do, and we take all member feedback seriously. We are sorry that our current payment solutions do not fully meet your needs. Thank you for sharing your feedback, as it helps us improve communication and better serve our members.
Reply from FAIRWINDS Credit Union
Thank you for your positive feedback; it means a lot to us.
Truly a supportive Team!
4 May 2026
Reply from FAIRWINDS Credit Union
We're glad our crew could provide the support you needed, and we value your recognition. We appreciate the positive feedback and look forward to continuing to serve you!
Reply from FAIRWINDS Credit Union
Thank you so much for the 5-star rating!
Every time I go in the branch in Ormond…
Every time I go in the branch in Ormond beach fl they have been helpful and pleasant to do business with i will continue to stay with fairwinds credit union
9 January 2026
Reply from FAIRWINDS Credit Union
We appreciate you taking the time to share your positive experience with our Ormond Beach branch. We are happy to hear that our crewmembers have been helpful and pleasant. We value your continued membership!
Reply from FAIRWINDS Credit Union
At FAIRWINDS, we are committed to delivering a positive experience for both our members and our crew. We strive to foster a respectful, supportive workplace and uphold high standards in how we serve and care for others.
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