Fabness Reviews 

4,972
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,180 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often describing them as beautiful, professional, and exceeding expectations. The service is frequently highlighted as excellent, with many appreciating the smooth ordering process and helpful interactions. People also commend the fast and prompt delivery, noting that items arrive quickly and are well-packaged. However, some people mentioned specific product quality concerns, such as signs appearing faded, misaligned frame joints, or puzzles having low quality. A few other people also felt that delivery sometimes had issues, including items arriving damaged, orders going missing, or express shipping not meeting expectations for speed.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality of items like canvas... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the high... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the swift and timely arrival... See more

Service

Clients share positive opinions on service, with many reviewers describing it as exceptional, quick, and... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My photo book was easy to make with the Fabness online platform. Uploading photos, adding boarders and patterns, ability to add subtle details for all sides and all pages is great. The finished produc... See more

Rated 5 out of 5 stars

I received my canvas print and was so very happy with it, now I can see my Mother’s Day bouquet from my girls all year long, the colours are beautiful and the print even wraps around the edges, it arr... See more

Rated 5 out of 5 stars

We love creating our own photo books using the Fabness platform. It gives us great flexibility of layout and backgrounds. Customer service is always top class. Regular sales mean the product is afford... See more

Rated 5 out of 5 stars

a very professional business. Ordering was easy and the site was easy to navigate. My order that I transacted from the UK to my family living in Victoria went very smoothly the products were loved st... See more



Company details

  1. Photo Printing Service
  2. Gift Shop

Written by the company

At Fabness we love making your home look fabulous! We are a leading on demand personalised product supplier offering a large range of personalised products including wall art, canvas prints, personalised drinkware and a large range of personalised home decor items. Fabness is sure to have something to suit and ordering is fabulously easy. We ship anywhere in Australia plus for added peace of mind, Fabness quality is backed up by the Fabness 30-Day Quality Guarantee.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.7

All reviews

(4,972)

1,161 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Pictures were way too dark cropped…

Pictures were way too dark cropped poorly and paid for express and priority still took nearly a week

20 April 2026
Fabness logo

Reply from Fabness

Hi Shannon,

I have checked the order and can confirm the Express production option was selected, and the order was shipped the same day it was placed.

Express shipping was selected, which states a shipping time frame of 3-5 Business days.
Tracking shows this was delivered on the third Business day.

Regarding the images, we provide a preview of the order before adding to the cart, and these should have been received as shown.

Please send an email to support@fabness.com.au with some photos of the prints you have received, showing the issue, and we will be happy to look into this for you.

Kind regards,
Amanda
Customer Support

Rated 5 out of 5 stars

Simple, easy and great!

The service is so simple and straight forward to use. The products come really quickly and the quality is great. There is no downside! 👍👍

30 April 2026
Rated 2 out of 5 stars

Photos were doubled up a few times in…

Photos were doubled up a few times in the photobook

30 April 2026
Fabness logo

Reply from Fabness

Hi Monique,

I am very sorry to hear of an issue.

The order should have been received as was shown on the template and preview when adding to the cart.

Please send an email to support@fabness.com.au with further details and we will be happy to assist.

Kind regards,
Amanda
Customer Support

Rated 3 out of 5 stars
Fabness logo

Reply from Fabness

Hi Colla,

I am very sorry to hear of an issue with your order.

The prints should have received as was shown on the preview before adding the prints to the cart.

I have reached out to you via email requesting some photos showing the issue.

Please get back to me when you can and we will be able to resolve the issue.

Kind regards,
Amanda
Customer Support

Rated 5 out of 5 stars

I just tried for the first time

I just tried for the first time, and I’m really happy with how it turned out. I started with the small size just to test it, but now I’m definitely going to order another one in a bigger size because the quality looks so nice and the memories feel even more special in print.

16 April 2026
Rated 3 out of 5 stars

Clock face was beautiful

Clock face was beautiful, unfortunately the clock mechanisms were not. Be aware that if you order this product you have to attach the clock mechanism yourself. Customer service was 8/10

23 April 2026
Fabness logo

Reply from Fabness

Hi Sandra,

Thank you for your feedback.

We again apologise that you were disappointed with the Clock.

Please let us know if there is anything else we can assist with.

Kind regards,
Amanda
Customer Support

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