F1 Authentics Reviews 

137
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, most reviewers were somewhat happy with their experience overall. People frequently praise the exceptionally unique and authentic items available on the platform, noting the remarkable craftsmanship and premium quality of the sports memorabilia. Consumers consistently appreciate the responsive support team and the securely packaged shipments that arrive in a timely manner from overseas. However, some customers also noted frustrating challenges regarding missing merchandise, delayed communication, and unexpected customs charges. A few other people similarly felt that certain orders arrived incorrectly, lacked proper tracking updates, or failed to match online descriptions entirely. Reviewers expressed disappointment when unable to verify specific details about items purchased at substantial costs.

What people talk about most

Quality

Consumers find quality to be positive, highlighting that the items arrive well packaged and feature excellent... See more

Customer service

Users describe positive interactions with customer service, noting that support agents are very responsive,... See more

Order

People report ambiguous experiences with order processes, as some reviewers praise the helpful customer... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The pieces shown online always fill the area where the authentic piece of memorabilia is stored. I have ordered multiple times and none of them fill the area. In fact, there is always at least a third... See more

Company replied

Rated 5 out of 5 stars

Great service. I have ordered several times from here for items for my sons which have always been beautifully packaged. A framed photo arrived with a small chip out of the frame and the service wa... See more

Company replied

Rated 5 out of 5 stars

Such great quality. I have purchased a number of collectables. Many upcycled items, such as a Mercedes Lewis Hamilton converted championship wheel, upcycled side table. I've loved every purchase. I al... See more

Company replied

Rated 5 out of 5 stars

This is my first dealings with F1 authentics and I am very pleased with my purchases (Break disc lamp & Sprint Flag). Both arrived in good time and the pieces are fantastic. Better than I could have i... See more

Company replied


Company details

  1. Sports Memorabilia Store

Written by the company

Browse F1® Authentics for exciting memorabilia straight from the racetrack, signed by your favourite drivers. Shop exclusive helmets, racesuits & more!.


Contact info

3.7

Average

TrustScore 3.5 out of 5

137 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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3.7

All reviews

(137)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast Delievery and great support team

The support team is amazing; they helped me so much. The order was delivered quickly with great packaging. I highly recommend this store

24 February 2026
Unprompted review
F1 Authentics logo

Reply from F1 Authentics

Thanks so much for your review. We are so pleased that Ellie could help with your order and get this to you promptly!

Best wishes, Louise at F1 Authentics

Rated 5 out of 5 stars

Good Experience

I was nervous to order from F1 Authentics as I found many negative reviews, but I'm happy to say I have been extremely satisfied with my purchase. It arrived well packaged, on time and I even got it for a good price.

22 December 2025
Unprompted review
F1 Authentics logo

Reply from F1 Authentics

Hi Travis, thanks for sharing your feedback on your recent purchase - we really appreciate your honest review and hope you enjoy displaying this framed signed F1 photo.

Many thanks, Louise at F1 Authentics

Rated 1 out of 5 stars

I do not recommend buying from F1…

I do not recommend buying from F1 Authenics. I purchased a Framed Red Bull DRS, Grand Prix used wing from the site for a substantial amount of money under the illusion the wing was raced. F1 Authenics could not verify which driver or track the wing was used even though it was sold as Grand Prix used & taken from the RB10. I contacted Red Bull directly to be told the wing was never used & was only a spare. In my opinion this is fraudulent advertising because the price of a race used part differs substantially from a test piece or spare. Avoid these guys as I do not believe they carry out any due diligence on the items sold.

5 January 2026
Unprompted review
F1 Authentics logo

Reply from F1 Authentics

Hi David,

Thank you for taking the time to share your feedback. We are sorry for the concerns this has raised and appreciate the opportunity to speak with you directly earlier today. We will remain in contact with you regarding next steps to resolve this.

Many thanks, Louise at F1 Authentics

Rated 1 out of 5 stars

Hi, no order updates and no received order yet.

Hi,
I received partially my order, after weeks still I'm waiting for one product and I never got an update.
With who can I contact to do a follow up?

28 January 2026
Unprompted review
F1 Authentics logo

Reply from F1 Authentics

Hi Albert, so sorry to hear you are still waiting for a product on your order. If you can send us an email to info@f1authentics.com, we can follow up on this right away.
Many thanks, Louise F1 Authentics

Rated 1 out of 5 stars

Very disappointed with this company!

Very disappointed with this company!! At no point did they mention that I would have to pay customs charges to the eu. I PAID IN EUROS AT NO POINTDID THIS SCAMMER COMPANY MENTION THEY WERE NOT IN THE EU. THIS IS FAULES REPRESENTION
WARNING TO ANY ONE IN TJE EU DO NOT USE THIS COMPANY THEY ARE SCAMMERS

26 January 2026
Unprompted review
F1 Authentics logo

Reply from F1 Authentics

Thanks for your feedback, Sacha. We are so sorry to hear about your experience and understand how unexpected customs charges can be frustrating.

We do state this information on our product pages and within our Delivery & Returns information, however we appreciate that this may not have been clear enough. We will review this and make improvements where needed to ensure this information is as clear as possible.

Customs charges are applied by the destination country and are outside of our control, but we take your feedback on board and appreciate you bringing this to our attention.

Kind regards, Louise at F1 Authentics

Rated 1 out of 5 stars

Awful customer service

Awful customer service. Slow to respond and no updates on delivery.

15 December 2025
Unprompted review
F1 Authentics logo

Reply from F1 Authentics

Hi Alistair - thanks so much for providing your feedback on this recent purchase. We are so sorry for the delays on sending this and can appreciate we have not offered the level of service we should have on this occasion.

My colleague has chased this order as priority and can see this is now out for delivery so should be with you shortly.

Kind regards, Louise at F1 Authentics

Rated 5 out of 5 stars

F1 authentics 5*****

I have just started to buy off F1 Authentics after a referral from a friend. I have to say they do not disappoint, they have some fantastic authentic F1 pieces. Only issue is I’m spending too much money as I want it all. But can’t thank you guys enough for the swift responses to my messages and queries.
Here is to another great season of F1.

4 January 2026
Unprompted review
F1 Authentics logo

Reply from F1 Authentics

Hi Paul, thanks so much for your feedback - we are working hard to offer the best F1 products and service to support this, so you review is really appreciated.
Many thanks, Louise at F1 Authentics

Rated 5 out of 5 stars

Have bought multiple items from…

Have bought multiple items from f1authentics.com.
Always as described, very well packed and protected.
Excellent delivery options with DHL

20 December 2025
Unprompted review
F1 Authentics logo

Reply from F1 Authentics

Thanks for posting this review Sian - so great to hear the items and the DHL delivery service we use have worked well for you!
Kind regards, Louise at F1 Authentics

Rated 3 out of 5 stars

The authentic used part is always smaller than shown

The pieces shown online always fill the area where the authentic piece of memorabilia is stored. I have ordered multiple times and none of them fill the area. In fact, there is always at least a third of the area open. I had hoped to have a long relationship with F1, but given this factor I will not be purchasing any longer. It is a dishonest practice.

1 December 2025
Unprompted review
F1 Authentics logo

Reply from F1 Authentics

Thank you for your feedback Robert. We’re sorry to hear that the size of the acrylic bodywork wasn’t quite what you expected. As noted in the product description, each piece is individually hand cut, so there can be slight variations, which we hope adds to the uniqueness of the collectible.

If you’d like to discuss this further, please contact us at info@f1authentics.com.

Many thanks, Louise at F1 Authentics

Rated 1 out of 5 stars

Ordered Lando Norris doughnut picture…

Ordered Lando Norris doughnut picture 9thDecember,order number and email correct,was sent confirmation of order,Have emailed many times for update and have been told no details of my order.As you can appreciate I’m very disappointed but have bought from you in the past and was very satisfied,no problems until now.Order number F1A119131 . Thank you

24 December 2025
Unprompted review
F1 Authentics logo

Reply from F1 Authentics

We are so sorry you are waiting for a reply, we did reply just before Christmas, however it look like this did not reach you. We have re-sent the update on this order to you now.

Any further questions, please do contact us at info@f1authentics.com.

Kind regards, Louise at F1 Authentics

Rated 5 out of 5 stars

Exceptional Customer Service

Item received is great but more importantly when the item hadn't been received I contacted Customer Service and each and every engagement with them has been exceptional, keeping me updated along the way to ensure Christmas delivery.

19 December 2025
Unprompted review
F1 Authentics logo

Reply from F1 Authentics

Thanks so much for your review Amanda, we really appreciate you taking the time to let us know on this issue getting resolved and we are pleased we could keep you updated during this.
We are also so pleased the item arrived in time!
Best wishes, Louise at F1 Authentics

Rated 1 out of 5 stars

Everything that could be wrong is…

Everything that could be wrong is wrong. First off, bought a piece of the checkered flag in February. Paid an obscene delivery fee to which I could only understand it to be for imports or other fees as there was zero notes about such during the entire purchase process. Received zero updates until I wrote in well over a month after the race finished. I was ignored until I stated I would dispute the charge as the guaranteed time to delivery has passed. I finally received a response with an apology that it is at least 10 days delayed due to lack of materials. lol. Okay. I then receive a DHL notice 2 weeks later to pay almost $70 more to receive the item. Something that was never agreed to or stated anywhere during the checkout process. I again write to customer service to be given a link that is again, not even apparent or easily accessible when making the purchase that eliminates their responsibility in the matter to make it 100% my problem. The final straw that brought me here is the photo of the flag that is suppose to have the square I paid an excessive amount for…….doesn’t have the square anywhere on it. There is zero proof that this overpriced square was not only apart of any flag but even present at that race. And for that, it is a scam. They can sell off however many they want with absolutely zero ethical boundaries to follow. And since they can’t prove it with a photo, they have more fine print that to make it 100% my problem.

15 December 2025
Unprompted review
F1 Authentics logo

Reply from F1 Authentics

Thank you for taking the time to share your feedback regarding Own the Chequered Flag – 2025 Mexico GP.

We’re genuinely sorry for the frustration caused by the delay in dispatch and the lack of timely communication while this order was outstanding. That experience is not what we aim to provide, and we fully understand how disappointing this would have been.

Regarding customs and import duties, these can unfortunately be applied by local carriers depending on the destination country. We recognise that unexpected charges are frustrating, and we’re sorry this was not clearer at the time of purchase.

In terms of the product itself, every piece sold is taken from the official chequered flag waved at the end of the race. Because the flag is double-sided and constantly in motion, it isn’t always possible to capture every individual name or square clearly in a single photograph. The image provided is intended to show the flag in use at the finish of the race with the car crossing the line, rather than isolate specific sections of the flag.

We appreciate your feedback and take it seriously. We can see you are already in contact with our Customer Service Team, who are working with you to resolve this matter.

Many thanks, Louise at F1 Authentics

Rated 1 out of 5 stars

Will not buy again

Delivery was fine, customer service fine. Although i will not be ordering again, i have made 3 purchases now for the Lando Norris 2019, 2021 and 2024 bodywork in acrylic. Every piece of body work has been plain black in colour, when questioning this on the last order i was told the body work is unique and may differ in shape/size/design which i completely understand but there is no uniqueness in the 3 items as all 3 parts of body work are plain black in colour. I did request for the last order to try and not be all black but was informed this is all they have left. Over £700 spent to show no uniqueness at all.

10 December 2025
Unprompted review
F1 Authentics logo

Reply from F1 Authentics

Thanks for sharing your feedback Zoe, we are sorry we could not offer the bodywork you wanted but can confirm all three orders were cut from bodywork from Lando's cars from the season. As you mention the listing does confirm that the item received may vary from our product photos, due to the livery across the car.

Many thanks Louise at F1 Authentics

Rated 5 out of 5 stars

Beautiful memorabilia

Great F1 product, I am their customer for so long.

9 December 2025
Unprompted review
F1 Authentics logo

Reply from F1 Authentics

Thanks so much for your on-going support and buying your F1 products from us.

Kind regards, Louise at F1 Authentics

Rated 5 out of 5 stars

Great unique Items not found anywhere…

Great unique Items not found anywhere else, They Pieces I have purchased are all genuine authentic items from the F1 world and I love the individuality of the pieces.

6 December 2025
Unprompted review
F1 Authentics logo

Reply from F1 Authentics

Thanks so much for your review - we appreciate you taking the time to post this and we are delighted you love the pieces of F1 racing history purchased from us!
Best wishes, Louise Customer Services at F1 Authentics

Rated 1 out of 5 stars

be aware of significant additional charges

You should be aware that significant additional customs charges may apply when ordering from outside the UK.
Thought I had to pay 197€ in total.
But now I also habt to pay nearly 70€ additionally.

5 December 2025
Unprompted review
F1 Authentics logo

Reply from F1 Authentics

Hello Marcellina,

Thank you for sharing your review about your recent purchase. We’re sorry to hear that the customs charges were not expected. As a UK-based company, any customs or import fees are determined by the destination country and are unfortunately outside our control. We do provide this information on our website to help set expectations before placing an order.

Kind regards, Louise Customer Services at F1 Authentics

Rated 5 out of 5 stars

This is the safest website to purchase…

This is the safest website to purchase authentic F1 merchandise. I enjoy the ever growing selection that is offered. You have my loyalty as long as this site stays in business!

11 November 2025
Unprompted review
F1 Authentics logo

Reply from F1 Authentics

Hi Herbert, great to hear your feedback, thanks so much for sharing this with us!

We love being able to offer new products, so hope you continue to see F1 memorabilia you like.

Kind regards, Louise Customer Services at F1 Authentics

Rated 5 out of 5 stars

Quality products

Quality products, sometimes one offs! Well packaged quick delivery and a joy to any F1 fan❤️❤️

7 October 2025
Unprompted review
F1 Authentics logo

Reply from F1 Authentics

Hi Jacky, we are pleased to hear how much you enjoy buying F1 items from us - we love offering unique pieces as much as possible.

Many thanks for taking the time to post your review.
Louise, Customer Service at F1 Authentics

Rated 5 out of 5 stars

F1 authentics has been amazing

F1 authentics has been amazing! The collectible items are unique and exactly what one would expect. It’s an amazing opportunity to own a piece of history. The organization is very efficient and reliable. They are very responsive to inquiries and they have never disappointed. Highly recommend F1 authentics.

13 October 2025
Unprompted review
F1 Authentics logo

Reply from F1 Authentics

Hi Maurice, we are delighted to hear how much you enjoy purchasing from us and appreciate the sporting history moments you can own!

Thank you so much for taking the time to leave this review.

Kind regards
Louise, Customer Service at F1 Authentics

Rated 5 out of 5 stars

Perfect

The quality of the things you do is Superb

29 September 2025
Unprompted review
F1 Authentics logo

Reply from F1 Authentics

Thanks so much for your feedback - we are really pleased to hear you love the quality of the F1 memorabilia we offer!

Kind regards
Louise, Customer Service at F1 Authentics

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