Ezwills Reviews 

34
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I made a will for Singapore assets but live in Thailand - I bought the Superior package and made a dumb mistake completing the will -the Ezwills team provided instant advice and because it was the Sup... See more

Rated 5 out of 5 stars

EZWills makes it super easy to create your will online with full confidence. First, the blog/ articles on the website reflect the expertise and approach to guide you, it feels like they truly care. Th... See more

Rated 5 out of 5 stars

This platform made the Will writing process become so much easier. The team also responded promptly to my queries raised and addressed all my concerns in an easy-to-understand way via emails. The serv... See more

Rated 4 out of 5 stars

the preparation of a simple will which i did has been smooth . But I thought they should allow us to review the final before it can be down loaded for any spelling mistake . Also... See more

Company replied

Company details

  1. Legal Services

Written by the company

Singapore's fully online self service Will making platform. Developed by experienced senior Wills and Estate lawyers sharing with you our experience and knowledge. Our Wills are targeted mainly at anyone with uncomplicated family situations. We set out to make things easy to understand and simple for everyone to use with the aim of allowing a Will to be fully written within just 10 mins. We also have our Top Will making tips, FAQ and Blog articles for anyone with more questions.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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4.7

All reviews

(34)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

I made a will for Singapore assets but…

I made a will for Singapore assets but live in Thailand - I bought the Superior package and made a dumb mistake completing the will -the Ezwills team provided instant advice and because it was the Superior package I amended the will at no extra cost. A very good product with great service.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Experts who care!

EZWills makes it super easy to create your will online with full confidence. First, the blog/ articles on the website reflect the expertise and approach to guide you, it feels like they truly care. Then the form itself is very clear, thorough, and easy to understand. And the instructions for the signatures, witness signatures also are excellent. Finally, they actually do a quality check on the will. They contacted me for a mere minor font issue in one of the clauses. So you get great expertise and people who really care and make sure you have a good will for the most reasonable price. Very happy and highly recommend!

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Simple and easy to understand Will…

Simple and easy to understand Will writing process, lots of notes and prompts to make sure we did it correctly. Backend team is responsive and helpful too, thanks for the online Will writing option provided.

5 October 2023
Unprompted review
Ezwills logo

Reply from Ezwills

Thank you for using EzWills to make your Will and for taking the time to share your experience with everyone. We try hard to make it a positive experience for all our users.

Rated 5 out of 5 stars

Straightforward and simple

Straightforward and simple. Living overseas and establishing a proper SP can be challenging. EZ Wills made the process fast and simple.

7 July 2023
Unprompted review
Ezwills logo

Reply from Ezwills

Thank you for your 5 star review. We are pleased you found the process straightforward and simple.

Rated 5 out of 5 stars

Ezwills Today

Today, I think Ezwills is the best platform for on-line Will-making(Easy, Friendly and Affordable)
I want to thank Mr Peter for his kindness &helps to my questions, doubt and problems.
I will strongly recommend Ezwills to my friends and Others.
Michael

20 October 2022
Unprompted review
Ezwills logo

Reply from Ezwills

Thank you so much for your 5 star review and your generosity. We are pleased that we were able to answer all your questions and even more pleased with the Will that you made. Thank you in advance for the recommendations to your friends and others.

Rated 5 out of 5 stars

Glad to have find this online will…

Glad to have find this online will writing which is simple and easy to use. The Basic Will is suitable for me and cost is reasonable too. The response to my help is speedy and really appreciative of their service.

28 August 2022
Unprompted review
Ezwills logo

Reply from Ezwills

Thank you again for using EzWills. We are pleased that you've found it simple and easy to use EzWills.

Rated 5 out of 5 stars

I am glad that I have got my Will done…

I am glad that I have got my Will done with the help of EzWills. It is so easy and fast.
Their service is good and friendly. Every time, when I have doubts and questions about the Will, they replied me almost immediately and patiently.
My special thanks to Peter who has been very professional and helful!
I will surely recommend EzWills to my friends and relatives who want to have their Wills written.
Cheers!

From Lim Pin

30 May 2022
Unprompted review
Ezwills logo

Reply from Ezwills

Thank you for your 5 star review. We are pleased to have been able to satisfy all your needs.

Rated 5 out of 5 stars

prompt and responsive service.

prompt and responsive service.
attended to all my queries and provided suggestion and alternatives to accommodate all my request

17 January 2022
Unprompted review
Ezwills logo

Reply from Ezwills

Thank you for your 5 star review. Much appreciated.

Rated 5 out of 5 stars

Excellent service and response!

Everything is perfect, I had a lot of questions and they were all answered very quickly!

22 September 2021
Unprompted review
Ezwills logo

Reply from Ezwills

Thank you for the 5 star review. We're happy we could answer all your questions and will continue striving to improve and deliver to all our users better value than they can get from anywhere else.

Rated 5 out of 5 stars

very convenient and easy to use Will…

very convenient and easy to use Will update since it was a simple amendment i need it done asap without making an appointment with a lawyer and their fees for someone as simple I can do it myself and get 2 witnesses to sign the new updated WILL.

5 July 2021
Unprompted review
Ezwills logo

Reply from Ezwills

Thank you for your 5 star review. Indeed one of the driving forces for the creation of EzWills was to be able to offer someone the capability to create their own Will on short notice at any time of day 24/7. Then COVID-19 hit. Now EzWills makes even more sense doesn't it?

Rated 5 out of 5 stars

Excellent overall, very satisfied !

I am very thankful to EzWills for the Will they have produced for me. The lay out of the Will making process is very well designed and thought of, it is simple to use and it covered all my wishes, none left out. I would most certainly recommend EzWills to everyone who wants to make a Will, even expats wanting a Will for Singapore. I was also extremely happy with the support and prompt response they continually provided by email to all the queries I had.
Very efficient overall !

29 April 2021
Unprompted review
Ezwills logo

Reply from Ezwills

Thank you for your review. Thank you also for your understanding with the fact that our systems wasn't designed to handle your UK address because of the different postcode in UK. I'm pleased we could find a simple solution to that problem.

Rated 4 out of 5 stars

the preapration of a simple will…

the preparation of a simple will which i did has been smooth . But I thought they should allow us to review the final before it can be down loaded for any spelling mistake . Also not very clear instruction as to how a jt holding assets can be willed .

8 March 2021
Unprompted review
Ezwills logo

Reply from Ezwills

Thank you for your review.

We do have a Review Page for user to review all of their answers before paying up. It seems you didn't notice that page.

On your comment that we have 'not very clear instructions as to how to deal with jointly held assets' in your Will there is a pop up note shown at the start which states :

"Real estate that is held as a joint tenant and some jointly held assets like investments or money in joint bank accounts also cannot be given away under your Will."

Thank you for using EzWills.

Rated 5 out of 5 stars

This platform made the Will writing…

This platform made the Will writing process become so much easier. The team also responded promptly to my queries raised and addressed all my concerns in an easy-to-understand way via emails. The service is excellent and charges very reasonable price. It's highly recommended to people who wanna make a Will and deem that their Wills are not too sophisticated.

1 March 2021
Unprompted review
Rated 5 out of 5 stars

I have arrived at the doorsteps of…

I have arrived at the doorsteps of Ezwills through a search. My situation was complex, but I was not turned away at the door. I enquired further if my context is applicable to Ezwills products. They were helpful in directing me to the right source. Few businesses do this anymore. And this is the right way to do things.

All I can say is that a good man runs this business. And if you can trust the founder, you can trust him and his products.

26 February 2021
Unprompted review
Ezwills logo

Reply from Ezwills

Thank you so much for your review.

We try to help everyone make their own Will where we can.

If their situation is such that EzWills isn't the solution for them we rather say so than let them make the mistake of making a Will that's unsuitable. Good luck with the problem.

Rated 5 out of 5 stars

Easy to use and support is responsive

Easy to use and support is responsive. When I make some typo (without knowing), Ezwills support contacted me and willing to go the extra mile to refund and for me to correct it again.
One improvement is that the pdf generated could also auto send to our email as a backup copy after payment.

8 January 2021
Unprompted review
Rated 4 out of 5 stars

Easy and simple

Easy and simple. Just answer a few questions and you get want you want.

14 December 2020
Unprompted review
Ezwills logo

Reply from Ezwills

Whilst we rather have all 5 star reviews we are still grateful for your 4 star review. It is your honest personal opinion and we thank you for taking your time to share your opinion of your experience.

If there is something we did (or did not do) that stopped you from giving us 5 stars (instead of 4) we're more than happy to hear about it so we can see if we are able to do anything to improve the experience for others.

Rated 3 out of 5 stars

Unsure what happened to the payment…

Unsure what happened to the payment made for my online will. Is it recognised and submitted for safekeeping?

20 November 2020
Unprompted review
Ezwills logo

Reply from Ezwills

Hello there.

You have received the Will that was made for you and do not appear to have any issues with the Will itself.

You have contacted us by email after you made your Will asking that we provide you with witnesses to witness your Will at no additional costs.

We have responded to all your email queries already and explained everything to you.

We're sorry that you did not seem to understand that your payment does not include personal services like witnessing your signature and submitting your Will details to the Wills Registry.

Thank you all the same for using EzWills and for your honest review even if you gave us only 3 stars because you were expecting us to provide you with what would be personalised service and didn't understand EzWills is strictly self-service.

Rated 4 out of 5 stars

I would have given a five star rating if not for a main particular reason. Tried to send a couple of queries under "Contact Us" but was unsuccessful after several attempts. Hope to see improvement.

Firstly, I am glad to have come across your site through a digital search online for information regarding the making of a Will, not like writing one own's Will.

After reading those informations presented which were surprisingly simple to grasp without much of a legal jargon and understand though not 100% even for a layman with no knowledge of the law. That has given me the confidence to wanting to make my own Will instead of engaging a lawyer which I initially thought should be the way to do even with the hassle and much time needed.

So, after going through the exercise on "How It Works", I finally decided to proceed to making my own Will here. It was so easy and simple that any person could just do it and best part is that it wont take much of your time.

Without hesitation will definitely recommend to person/s who want to make their own Will.

5 November 2020
Unprompted review
Ezwills logo

Reply from Ezwills

Thank you for your review and for updating your review to let us know your reason for giving a four star review instead of a five star review.

Thank you also for letting us know that you did try to contact us using the 'Contact Us' form on our website . We have discovered that it was not working and if you had not told us about this we would not have known about it at all. It seems it hasn't been working for quite a while.

As a rule we have always replied to email enquiries within 48 hours as we view every enquiry as a potential paying user. So we are disappointed that we had the problem that we didn't know about.

Whilst we prefer all 5 star reviews we are still grateful for your 4 star review. It is your honest personal opinion and thank you for taking your time to share your opinion of your experience.

No matter how good we may think we are there is always room to improve.

Thank you again and stay safe.

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