EZ Living Interiors - Boucher Road Reviews 

2,105
TrustScore 5 out of 5

4.9

Unit 4 Shane Retail Park, Boucher Road, BT12 6HR Belfast, Northern Ireland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We purchased 2 new beds and a new mattress which are due for delivery shortly. The customer service we received from the sales staff was excellent and staff were well informed on the products we were... See more

Company replied

Rated 5 out of 5 stars

Donna was fabulous from start to finish. We were looking for a new sofa and Donna was very knowledgeable about the options available to us. She explained the finance option to us once we had chosen. T... See more

Company replied

Rated 5 out of 5 stars

Cloe was super friendly and helpful, and made the whole experience really easy! She talked through all my finance options and delivery, and made the purchase a very calm process for an anxious first t... See more

Company replied

Rated 5 out of 5 stars

Bought new armchair's for the living room. I enjoyed choosing them in the store as I was looked after by a very helpful member of staff. I was not rushed. I received information on my purchase and del... See more

Company replied


Company details

  1. #3 of 25 best companies in Furniture Store
  2. #1 of 11 best companies in Bedroom Furniture Store
  3. #1 of 2 best companies in Furniture Accessories
  4. #1 of 6 best companies in Mattress Store
  5. #1 of 4 best companies in Sofa Store

About EZ Living Interiors - Boucher Road

Written by the company

Discover your new home at EZ Living Interiors

Shop All Departments

Shop Sofas

Shop Dining Room

Shop Living Room

Shop Accessories

A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.


Contact info

  • Unit 4 Shane Retail Park, Boucher Road, BT12 6HR, Belfast, Northern Ireland, United Kingdom

  • +442890662265

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,105)

2,725 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cloe was beyond helpful and very…

Cloe was beyond helpful and very knowledgeable. Really delighted with the service and selection of items

18 July 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Cara,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Cloe-Jasmin

Cloe was very polite, knowledgeable and extremely efficient, making the whole process hassle free and easy. Thank you.

18 July 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Colin,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Customer focused and very pleasant and…

Customer focused and very pleasant and easy to put an order down and pay all explained thoroughly 👌

26 June 2026
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Sonia,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Thank you Jonny for incredible service…

Thank you Jonny for incredible service and guidance :)

11 July 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Sarah,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Simon McConnell @ Boucher Road store…

Simon McConnell @ Boucher Road store made the purchasing process easy as he was very helpful He provided all the information I needed and ensured that delivery was arranged for a day that suited me.

23 June 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Anon,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Just bought a rug off Johnny from…

Just bought a rug off Johnny from Boucher rd Belfast. Great service and very helpful

11 July 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Mary,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

John R was extremely helpful

John R was extremely helpful. His customer services was 5 stars. Nothing was to much and would highly recommend

10 July 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Bronagh,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

It has good stock and the staff who…

It has good stock and the staff who dealt with us good at his job too.

8 July 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Ipsita,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Jonny H from the boucher road has been…

Jonny H from the boucher road has been very helpful in getting things sorted for us

13 June 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Danny,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Really friendly and helpful service…

Really friendly and helpful service from Johnny

13 June 2026
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Paul,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Really positive experience!

Ordered two items of furniture today. Stevie was so helpful and explained the process really clearly. Really well organised and straightforward process. Offered tea and coffee and the shop was beautifully presented. Really positive buying experience. Looking forward to receiving my furniture!

7 July 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Fiona,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 1 out of 5 stars

Wrong table delivered

Wrong table delivered . Contacted customer service 6 days ago . No contact m recieved email today stating it would be afurther 3 days to respond. Further to this .. the customer servicecteam informed me that the emails were down until today
Also your staff member placed the wrong order . Table was wrongly delivered ... after fall to store . Who I quote " what was he on " making such a mess . If the store would like to contact me directly to arrange refund & collection of wrong order .

16 June 2026
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Angela,

Thank you for sharing your experience with us

To provide further context, you contacted our Customer Care team by email on 1st July regarding your order, and we responded on 2nd July. Following this, our team sent you several further emails in an effort to assist, and we were awaiting your response before we could progress the matter.

We would also like to clarify that the table you received is the same model as detailed on your signed sales invoice. This invoice was provided to you at the time of purchase, and the item supplied matches the product that was ordered and agreed upon.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Called into boucher road today dealt…

Called into boucher road today dealt with John R and he was very knowledgeable and helpful. Lovely store with loads of eye catching furniture etc.

6 July 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Jacqueline,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful staff

15 June 2026
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Bryan,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Very helpful staff especially…

Very helpful staff especially Cloe@boucher road.

12 June 2026
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi John,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great experience

Great experience. John R was really friendly. Got some great items

6 July 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Christopher,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

I visited both stores on boucher…

I visited both stores on boucher seeking a new mattress. Staff in both were very helpful and courteous. No issues with delivery etc. Would use EZ living again.

12 June 2026
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Dear Customer

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

John R

John R, was super helpful!

5 July 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Jack,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great shopping experience

I have purchased from this store before. Keep coming back for huge selection of furnishings at great prices and sales bargains.
Staff are super friendly too!

5 July 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Shirley,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

First time sofa shopping and John R was…

First time sofa shopping and John R was great help!

4 July 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Rachel,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

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