In short ,Kaitlin. Such a helpful ,friendly and dare I say bubbly sales assistant. My husband and I hadn't really decided on purchasing a new suite but came out really happy with our order ...than... See more
Company replied
Location
Switch locationUnit 3 Braidwater Retail Park, Ballymena, BT423AG Antrim, Northern Ireland, GB
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See what reviewers are saying
Such a lovely big bright shop. The staff were absolutely amazing searching the entire shop for a 2nd matching cushion. Really nice chatty and exceptionally helpful sales team
Company replied
Beautiful smell when entering the showroom. And Met by sales person Chris. Chris saw us throughout what we were looking for.and purchase made. Thank you .
Company replied
Very welcoming store with patient staff. Michele Haliday is an asset to your company. She took her time and listened to what we wanted then showed us around. It did take us a few weeks to make up o... See more
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Company details
About EZ Living Interiors - Ballymena
Written by the company
Discover your new home at EZ Living Interiors
A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.
Contact info
Unit 3 Braidwater Retail Park, Ballymena, BT423AG, Antrim, Northern Ireland, United Kingdom
4.8
Excellent
379 reviews
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Beautiful smell when entering the…
Beautiful smell when entering the showroom.
And Met by sales person Chris.
Chris saw us throughout what we were looking for.and purchase made.
Thank you .
1 November 2026
Unprompted review
Reply from EZ Living Interiors - Ballymena
Dear Customer,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
A beautiful store
Paul was very friendly and helpful whilst we were choosing our chair. The store is beautifully laid out and we enjoyed some complimentary hot drinks. Unfortunately the lead time for our order is very long, hence dropping a star, but otherwise it was a very satisfactory shopping experience.
31 October 2026
Unprompted review
Reply from EZ Living Interiors - Ballymena
Dear Louise,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Rachel was very helpful and should make…
Rachel was very helpful and should make an excellent sales person. Her colleagues were very supportive of her.
29 October 2026
Unprompted review
Reply from EZ Living Interiors - Ballymena
Dear Norah,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Great shop. Fantastic staff
Such a lovely big bright shop. The staff were absolutely amazing searching the entire shop for a 2nd matching cushion. Really nice chatty and exceptionally helpful sales team
3 October 2026
Reply from EZ Living Interiors - Ballymena
Dear Elizabeth,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
In short ,Kaitlin.
In short ,Kaitlin.
Such a helpful ,friendly and dare I say bubbly sales assistant.
My husband and I hadn't really decided on purchasing a new suite but came out really happy with our order ...thanks to Kaitlin's enthusiasm and professionalism.
We will definitely return should we have any further need for more furniture
23 September 2026
Reply from EZ Living Interiors - Ballymena
Dear Fiona,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Kaitalin was really helpful &…
Kaitalin was really helpful & welcoming- great service provided
21 September 2026
Reply from EZ Living Interiors - Ballymena
Dear Ashley,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Noel Martin was brill with customer service
Noel Martin was brill customer service, really knows his stuff!
25 October 2026
Unprompted review
Reply from EZ Living Interiors - Ballymena
Dear Customer,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Noel Martin was very knowledgeable and…
Noel Martin was very knowledgeable and guided us professionally through the options for our new bed .
24 October 2026
Unprompted review
Reply from EZ Living Interiors - Ballymena
Dear Frankie,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Excellent service!
Just purchased a sofa from EZ Living in Ballymena. The shop is set out beautifully and smells amazing. Michele helped me choose the right sofa after several visits. She was so friendly and helpful plus she makes a great cup of tea. The rest of the staff were very friendly also. Thanks so much Michele.
24 October 2026
Unprompted review
Reply from EZ Living Interiors - Ballymena
Dear Kara,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Very helpful staff
27 September 2026
Reply from EZ Living Interiors - Ballymena
Dear Damian,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
The front Door was damaged
The front Door was damaged during the delivery and the driver did try and remove the large marks but failed .
30 September 2026
Reply from EZ Living Interiors - Ballymena
Hi John,
Thank you for reaching out.
I would love to offer my support and rectify the experience!
If you would contact me on: customercare@ezlivinginteriors.com, mark ''Trustpilot'' + your name and order number in the subject line.
This will allow me to look into the matter and offer the best steps to resolve the matter.
Kindest regards,
Customer Care | EZ Living Interiors
Excellent customer service from Noel…
Excellent customer service from Noel Martin, very knowledgable, polite and pleasant, no pushy sales drive. Can’t wait to get our dining suite.
21 October 2026
Unprompted review
Reply from EZ Living Interiors - Ballymena
Dear Davy,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Very welcoming store with patient…
Very welcoming store with patient staff. Michele Haliday is an asset to your company. She took her time and listened to what we wanted then showed us around. It did take us a few weeks to make up our mind but Michele was always there with good advice and never gave us the hard sell. Would definitely recommend Michele and the Ballymena Store
19 September 2026
Reply from EZ Living Interiors - Ballymena
Dear Liz,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
We recently bought our new sofa at EZ…
We recently bought our new sofa at EZ living Ballymena where we were given great advice from Chris who give us plenty of advice and took time to allow us to make up our minds over 2 extended visits.
24 September 2026
Unprompted review
Reply from EZ Living Interiors - Ballymena
Dear Neil
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience you shared with Chris
I’ll make sure to pass on your compliments
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Reply from EZ Living Interiors - Ballymena
Dear Rizwana
Thank you for reaching out.
We really appreciate your kind words and will be sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Didn’t receive what I was supposed to…
Didn’t receive what I was supposed to and told after wards that’s not in the system ! Showed a sofa with lots of cushions and told that’s what I would receive but not the case! Promised a piece of material into the deal and then had to pay for it !
12 September 2026
Reply from EZ Living Interiors - Ballymena
Dear James
I'm sorry to hear that you are not fully satisfied with your purchase.
Upon a full review of this case, we can confirm that the items delivered are consistent with those listed on your invoice ,
The cushions to which you refer are sold separately as is the additional fabric
My apologies if any miscommunication had lead you to believe otherwise.
I believe the matter has been addressed by our store manage but if any further assistance can be offered ,please let me know.
Chris was so helpful when I placed my…
Chris was so helpful when I placed my order. The rest of staff were great when I picked up order carrying it out to car for me. Will definitely go to the shop if I need anything in the future.
30 August 2026
Reply from EZ Living Interiors - Ballymena
Dear Carol
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Reply from EZ Living Interiors - Ballymena
DearDonese
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Excellent store and staff
Excellent store and staff , Noel Martin was friendly and professional, excellent service
1 September 2026
Reply from EZ Living Interiors - Ballymena
Dear Fiona
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Michelle was very attentive without…
Michelle was very attentive without being pushy. She was knowledgeable about the furniture and looked after me beautifully. Would certainly recommend the store.
3 September 2026
Reply from EZ Living Interiors - Ballymena
Dear Diane
Thank you for reaching out.
We really appreciate your kind words of commendation and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team member Michelle
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
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