EYEKØNIK Reviews 

600
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 256 reviews, reviewers had a great experience with this company. Customers frequently praise the solid build of the glasses, noting that they feel comfortable and lightweight for regular wear. Consumers are also very happy with the customer care team, mentioning that representatives are exceptionally responsive, attentive, and helpful when resolving issues. Though some customers experienced delivery delays and tracking issues, others noted that packages took a considerable amount of time to arrive. A few people also mentioned that shipping expectations were unclear regarding where products are actually manufactured and shipped from. Additionally, a small group of reviewers found the return process frustrating due to unexpected costs.

What people talk about most

Product

People report positive experiences with product, noting that the sunglasses look great and feel solid.... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with the solid build and comfortable... See more

User experience

Clients share positive opinions on user_experience, highlighting great shopping experiences and overall... See more

Customer service

Customers report overwhelmingly positive experiences with customer service, praising attentive and friendly... See more

Delivery service

Users describe ambiguous interactions with delivery_service, reflecting a high level of disagreement among... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Released from midday glare to evening drinks without changing glasses. The design and lens function remain impressive. The build feels solid, not lightweight or fragile. Mila was great! Support answer... See more

Company replied

Rated 5 out of 5 stars

I bought the NORD and the BOJO. The NORD fitted me perfectly and quality is really good! But what truly stands out is their customer service. They helped med change one of the items to a new one handl... See more

Company replied

Rated 5 out of 5 stars

It was my first purchase of Eyekonik eye glasses. I found them very trendy. The customer service is very helpful and operational. I would like to thank particularly Mila who kindly answered me on all... See more

Company replied

Rated 5 out of 5 stars

I had to return a pair of sunglasses, and after a customs clearance mishap delayed the shipment, EYEKØNIK’s customer service helped me resolve everything in a professional and very generous way.... See more

Company replied


Company details

  1. Fashion Accessories Store

Written by the company

EYEKØNIK is an Amsterdam-based eyewear brand with the philosophy to see life through a new lens. We believe in creating a life where ambition, pleasure, and personal growth coexist in harmony. Together, we will redefine the very essence of what it means to live life to the fullest.


Contact info

4.0

Great

TrustScore 4 out of 5

600 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.0

All reviews

(600)

301 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

These are the kind of sunglasses you…

These are the kind of sunglasses you just grab without thinking. They’re light but still feel durable. I’ve been wearing them almost daily and no issues so far. Lenses are clear and easy on the eyes. Delivery was smooth.

4 April 2026
Unprompted review
Rated 4 out of 5 stars

I’ve had sunglasses that looked cute…

I’ve had sunglasses that looked cute but were uncomfortable after like 30 mins. These are not that. I wore them for hours and didn’t feel any pressure on my nose or sides. The design is simple but still makes my outfits look more put together. Really happy with these.not that.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

fits my face instantly

I usually struggle finding sunglasses that suit me but these worked instantly. The shape fits my face really well. I didn’t have to keep adjusting them which is rare. The lenses handled bright light nicely too. Really impressed.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Handles bright light well

they dont mess with my eyes in bright lightthat matters.

27 April 2026
Unprompted review
EYEKØNIK logo

Reply from EYEKØNIK

Thank you so much for your feedback. We truly appreciate your support and are glad to hear you’re enjoying the comfort and performance of your eyewear.

EYEKØNIK Team ♥

Rated 5 out of 5 stars

surprisingly soft and comfortable fit

They feel soft on the facewhich is weird to say but yeah. No tight spots anywher

15 April 2026
Unprompted review
EYEKØNIK logo

Reply from EYEKØNIK

Thank you so much for your feedback! We’re really happy to hear the fit feels comfortable and easy to wear throughout the day. We truly appreciate your support and taking the time to share your experience with us.

EYEKØNIK Team ♥

Rated 5 out of 5 stars

Best Customer Care Ever.

What can I say about EYEKØNIK... besides excellent quality product and a keen eye for details, they do deliver quite an amazing service.
Customer satisfaction just got a whole new meaning.

7 May 2026
Unprompted review
EYEKØNIK logo

Reply from EYEKØNIK

Thank you so much for your kind words and support. We truly appreciate you taking the time to share your experience with us. It means a lot to know that our products and service made such a positive impression.

EYEKØNIK Team ♥

Rated 1 out of 5 stars

The quality is so bad i have never used…

The quality is so bad i have never used them.

9 May 2026
Unprompted review
EYEKØNIK logo

Reply from EYEKØNIK

Hi Shervin,

Thank you so much for your feedback. We’re truly sorry to hear that you were disappointed with the sunglasses you received.

Please reach out to our support team at hello@eyekonikeyewear.com with your order information so we can further assist you and work toward a resolution for your concern.

EYEKØNIK Team ♥

Rated 5 out of 5 stars

I wasn’t expecting much but these…

I wasn’t expecting much but these turned out solid. They sit well on my face and don’t slide when I look down. I’ve worn them for hours without issues. The build feels consistent. Pretty reliable.

17 April 2026
Unprompted review
EYEKØNIK logo

Reply from EYEKØNIK

Hi Joep,

Thank you for taking the time to share your experience with us. We’re so glad to hear they’ve been comfortable and dependable for everyday wear. Your support truly means a lot to our team.

EYEKØNIK Team ♥

Rated 5 out of 5 stars

I bought these randomly and didn’t…

I bought these randomly and didn’t think much of it. But they turned into my go to pair. They don’t slidedon’t pinchjust sit comfortably. I’ve worn them for errands and longer days out. Still feel great.

21 April 2026
Unprompted review
EYEKØNIK logo

Reply from EYEKØNIK

Hi Bree,

Thank you so much for taking the time to share your experience. We’re very happy to hear that the sunglasses have become a reliable everyday pair for you and that they’ve been comfortable throughout daily wear. Your support truly means a lot to us.

EYEKØNIK Team ♥

Rated 1 out of 5 stars

I have purchased in total 6 pairs of…

I have purchased in total 6 pairs of glasses from eyekonik.
My latest purchase going back to February this year. I love the style of the glasses but customer service and response times are non existent. I had an issue with the lens on a pair of blue light glasses and have been waiting 3 months now for any response at all. I have made multiple attempts on various platforms and all of which seem to go into the ether and never return. Lovely feeling glasses. Terrible customer service.

6 May 2026
Unprompted review
EYEKØNIK logo

Reply from EYEKØNIK

Hi Daniel,

Thank you for taking the time to share your feedback, and we’re truly sorry to hear that your concern regarding the lenses has not yet been resolved. We understand how frustrating this situation must be, and this is certainly not the experience we want you to have with us.

Our team has replied to the emails we received regarding your concern and has been waiting for your response so we can continue assisting you further. Kindly check your inbox, including your spam or junk folder, and reply to our latest email so we can work toward resolving this for you as soon as possible.

We truly appreciate your patience and continued support.

EYEKØNIK Team ♥

Rated 5 out of 5 stars

I ordered these just to try something…

I ordered these just to try something new. Ended up liking them a lot. The frame feels balanced and not awkward. I’ve worn them for a few days straight now. No issues so far.

27 April 2026
Unprompted review
EYEKØNIK logo

Reply from EYEKØNIK

Hi Paul,

Thank you so much for taking the time to share your experience. We’re very happy to hear that you’ve been enjoying your new pair and that they’ve been comfortable for everyday wear. Your support truly means a lot to us.

EYEKØNIK Team ♥

Rated 5 out of 5 stars

packaging and quality both solid

The packaging was actually really nice which I didnt expect. Everything felt clean and put together. The sunglasses themselves feel sturdy but not bulky. I’ve used them a lot already and they’re holding up well. Feels like a good purchase.

21 April 2026
Unprompted review
EYEKØNIK logo

Reply from EYEKØNIK

Hi Federica,

Thank you so much for taking the time to share your experience. We’re very happy to hear that you’re satisfied with the overall quality and presentation of your order. It means a lot to us that it has been serving you well so far.

We truly appreciate your support!

EYEKØNIK Team ♥

Rated 5 out of 5 stars

i didnt expect to wear these this much…

i didnt expect to wear these this much but now they’re always in my bag. super easy to throw on and they just work.

17 April 2026
Unprompted review
EYEKØNIK logo

Reply from EYEKØNIK

Hi Emilia,

Thank you so much for your kind feedback. We’re really happy to hear our sunglasses have become part of your everyday essentials. Your support truly means a lot to us.

EYEKØNIK Team ♥

Rated 4 out of 5 stars

gets more comfortable with wear

At first i thought they might be tight but they settled after wearing them a bit. Now they fit really comfortably and dont move around. I’ve already worn them multiple times and they still feel new. The build feels strong too. No complaints at all.

11 April 2026
Unprompted review
EYEKØNIK logo

Reply from EYEKØNIK

Hi Monika,

Thank you so much for taking the time to share your experience. We’re really happy to hear the fit became comfortable over time and that the quality has continued to meet your expectations. Your support truly means a lot to us.

EYEKØNIK Team ♥

Rated 4 out of 5 stars

super light but still sturdy

they feel so light on my face but not cheap at all. kinda obsessed ngl.

6 April 2026
Unprompted review
EYEKØNIK logo

Reply from EYEKØNIK

Hi Sienna,

Thank you very much for your kind feedback. We truly appreciate your support and are glad to hear you’re enjoying your experience with our product.

Warm regards,
EYEKØNIK Team ♥

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