Absolutely excellent service from Elaine. Couldn't have been more helpful. Thank you for your advice and prompt delivery of supplies.
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A breath of fresh air after dealing so heavily with eBay and Amazon. Did not debit my card before checking stock levels. Unfortunately in my case they didn't have stock but after explaining my current... See more
Best customer experience I've received for a very long time. We purchased an Avaya licence from Extera. Our telecoms provider charged us £550, Extera charged us £314 and practically installed it for u... See more
After a broadband upgrade we found ourselves with a dead Avaya phone system, after a call to Extera we were quickly underway to finding a solution. From the first contact I felt that these guys kne... See more
Company details
Information provided by various external sources
Telephones, Headsets, Phone Systems, Voice & Data cabling trust Extera to exceed your expectations. Formed in 2001 we have a real passion for delivering the ultimate in customer services.
Contact info
10 Manor Park, Banbury, OX16 3TB, Banbury
- 01295 220600
- customer.services@extera.co.uk
- www.exteradirect.co.uk
5.0
Excellent
876 reviews
No recent history of asking for reviews
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Good advice, fast service
An excellent company
Helpful Chat line advice and next day delivery.
4 July 2016
Unprompted review
Efficient and helpful
Fast delivery however we had ordered the wrong items. This was no problem for Rob who replied to my email requesting their returns information, he responded quickly providing the information as requested but also established the correct items I would need and then dispatched them right away. Great service. .
27 June 2016
Unprompted review
Excellent Customer Service!
Great advice and excellent after sales service - could not recommend more!
16 June 2016
Unprompted review
excellent customer service.
Very impressed with the helpfulness in ammending an order (my mistake in the first instance). Very pleased.
15 June 2016
Unprompted review
Great advice on the phone
Provided good, knowledgeable advice with options of products and price bands with clear explanation of advantages of products. Excellent service.
7 June 2016
Unprompted review
Purchase of headset
Fantastic customer service, excellent communication throughout the whole process. Much appreciated, THANKS!!!
26 May 2016
Unprompted review
Company that rivels my own ethics
Not only did I commission Extera to put my own phone system in we now without hesitation put them forward to our clients to do their phone systems. As an IT consultancy company we were looking to start a phone system branch of the company given we could not find a quality phone company to outsource the work too, that changed when Extera came on board. As a rule I do not do these types of review but Extera exceeded my expiation's. You will struggle to find a better phone solution provider.
25 May 2016
Unprompted review
Packed well, delivered quickly
2 May 2016
Unprompted review
Great Service
Most competitive price on my product and extremely swift delivery. Very happy and will buy from them again.
26 April 2016
Unprompted review
Purchase of headset. Excellent service with well manered customer service
Exellent service
23 April 2016
Unprompted review
Excellent
Good prices - fast delivery - good communication - excellent after sales service
19 April 2016
Unprompted review
Brilliant Service
Goods arrived which they said they would. Young lady on phone was very polite and helpful.
18 April 2016
Unprompted review
Very prompt delivery
I received a call to advise the phone I ordered was out of stock in white and was offered an upgrade - I declined but it was nice to be offered. I accepted black and no regrets, In fact I ordered another 2,
12 April 2016
Unprompted review
Great service
Excellent customer service, fast delivery and easy processing. Highly recommended.
12 April 2016
Unprompted review
Professional, courteous, efficient and speedy service.
We needed an item to work with a specific telephone. Kerin was very helpful, she knew the exact item we needed and ordering was straightforward and efficient.
The items arrived the next day. Would recommend.
5 April 2016
Unprompted review
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