Explorient Travel Services Reviews 132

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We cannot praise the advice and help we received from Kervin Yu of Explorient Travel Services enough. My wife went to Japan 49 years ago as a teen and always wanted to return to relive that magical t... See more

Company replied

Rated 5 out of 5 stars

Explorient is a truly first class operation. On our recent trip to Japan, they set up hotels, guides in multiple cities and two car services. Hotels and car services were very high quality and guid... See more

Rated 5 out of 5 stars

Kelvin Yu has organized 2 other trips to SE Asia for us, and each has been flawlessly done, and wonderful. In Myanmar we visited Mandalay and Yangon as well as taking a river trip on the Irrawaddy.... See more

Company replied

Rated 5 out of 5 stars

Explorient Travel Services staff did an outstanding job in making sure we had a fabulous time visiting Tokyo and Kyoto. A great deal of time was invested up front planning hotel accommodations and to... See more

Company replied

Company details

  1. Tour Operator
  2. Cultural Tours Provider
  3. Travel Agency

Information provided by various external sources

A U.S. based luxury tour operator specializing in Asia travel offering a wide range of unique, high-end vacation experiences throughout the Far East - everything from blissful honeymoons to unforgettable family holidays, inspiring heritage journeys to out-of-this-world epicurean adventures.


Contact info

4.9

Excellent

TrustScore 5 out of 5

132 reviews

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Rated 5 out of 5 stars

Trip of a Lifetime!

We had an unbelievable time and appreciate everything you did to make this a truly remarkable trip. From HCM City to Siem Reap, Hoi An, Hanoi, Luang Prabang and Chiang Mai, we were afforded unique and personal peeks into each city's history and culture through the lens of knowledgeable, high energy and engaging local guides. We also can't thank enough the remarkable folks in each city who provided us safe and comfortable transportation.

14 April 2018
Unprompted review
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Reply from Explorient Travel Services

Dear Kristi & Ron,

Wow! We are so honored to be a part of helping create that "Trip of a Lifetime"!

We take enormous pride in finding the best folks on the ground in effort to make the very most of the every trip, and we're just thrilled their service & hospitality exceeded your expectations. Thank you for entrusting in us to plan and executive this special and long awaited trip.

You have been a pleasure to work with and we hope to show you other parts of Asia on a future trip.

Thanks again and all the best!

Kervin @ Explorient

Rated 5 out of 5 stars

Totally Impressed wiht Explorient

Explorient did a great job in helping us plan our first trip to Asia. With the help of Explorient we pieced together exactly the places we wanted to see. They coordinated all the guides and drivers and helped us pick some fantastic hotels. Kervin was especially helpful in planning our itinerary and we so appreciated the bulk head seats on our flights that he helped reserve. Everyone showed up as planned, on time and provided great service. The accommodations and customer service received at all the hotels was the best I've ever experienced. We truly felt like hotel staff were there to please us. Thanks so much for making this a wonderful experience.

9 February 2018
Unprompted review
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Reply from Explorient Travel Services

Dear Ronnie,

Thanks very much for your feedback. We are delighted to hear you're impressed with our service here and abroad. Thailand and Cambodia are amazing countries and we're glad you've had a chance to experience them first hand. We certainly hope your two-weeks abroad conjure up wonderful memories for years and years to come.

Thank you for traveling us. We hope to have the opportunity to work with you in the future.

Sincerely,
The Explorient Team

Rated 5 out of 5 stars

I would use Explorient over and over …

I would use Explorient over and over again. Kervin planned an absolutely amazing trip for us. We had private tours, guides and cars waiting for us at each destination, including to and from the airports (as we went to three different countries during the course of our trip). We really just had to show up and we were taking care of. The hotels were centrally located, clean, upscale and all included amazing breakfast buffet's each morning. Our guides, were knowledgeable about each area and just wonderful people. I can't say enough good things about using Explorient, we had an amazing care free trip, all thanks to Kervin and the Explorient guidance/ tour planning. Thank you so much <3

24 January 2018
Unprompted review
Rated 5 out of 5 stars

Kervin was exceptional

Kervin was exceptional! As first-time travelers to Asia, we needed help piecing together all the moving pieces of a two-week three-country trip. No question went unanswered and no details were missed, our trip was PERFECT, and the support from all the partners involved was exceptional. To sum things up, the service was worth every penny, and I highly recommend Explorient for a wonderful travel experience. I look forward to using them for my next trip! Thank you!

22 January 2018
Unprompted review
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Reply from Explorient Travel Services

Hi Katie,

Thanks a million for the wonderful feedback, and of course for traveling with us on your first Asia adventure! "PERFECT" is certainly what we strive for everyday and we're thrilled our team here and abroad were able to deliver. We trust your introduction to Asia was a memorable one. and that you will return to this truly remarkable region in the future.

Thanks again. You've been a pleasure to work with and I look forward to planning your next Orient adventure!

Yours truly,
Kervin @ Explorient

Rated 5 out of 5 stars

Vietnam and Cambodia

Thoroughly enjoyed the whole trip. Everything was as we were told it would be, the guides in each place were friendly and knowledgeable, the hotels were good ( we will gloss over the New Year’s Eve entertainment in Siem Reap. Let’s just say, the hotel tried) the transport was good and on time. In addition, I asked for a separate tour of Hong Kong which was very well organised. The whole trip was most enjoyable and rewarding.

21 January 2018
Unprompted review
Rated 5 out of 5 stars

Excellent travel company

great itineraries, well organized,quick response time to questions, comprehensive knowledge of the countries we visited, excellent on-site guides chosen by Explorient, would definitely travel with them again, highly recommend.

13 January 2018
Unprompted review
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Reply from Explorient Travel Services

Dear Dogan Family,

We are thrilled to hear you were impressed with our service hear and abroad, and that your family had a memorable trip with us in Vietnam and Cambodia. Thanks so much for sharing your comments!

Thank you again and we hope to show you other amazing parts of Asia in the future.

Warmest regards,
The Explorient Team

Rated 4 out of 5 stars

We had a great time in India

We had a great time in India, all arrangements were perfectly organized for us.
Communication before the trip was prompt and easy, all queries have been carried out smooth and fast and followed up greatly.
We will definitely book again with Explorient for some more adventurous trips with the luxury of having private tours and guides to make our vacations memorable and hassle free.

12 December 2017
Unprompted review
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Reply from Explorient Travel Services

Hello Rainer,

Thanks very much for your comments. We are happy to hear you had a wonderful and "hassle-free" anniversary trip with us in India.

Thank you for traveling with us. We look forward to serving you on a future trip!

The Team at Explorient

Rated 5 out of 5 stars

Limited Available Time Used Extremely Well

Obviously you can’t really see China in the week we had available; however, if you have limited time than Explorient is the way to go. Explrient and their agents did an outstanding job of making sure the highlights we saw were truly remarkable and memorable. A perfect example was the Great Wall. There are closer viewing locations to Beijing than the one we went to but none better than the Mutianyu location. The guide adjusted the timing of our drive to ensure better weather and low crowds. It was amazing. All three guides in each of the three locales were friendly, engaging, and fun. All guides and drivers seemed to genuinely enjoy their work and showing off their hometowns. BL: GREAT VACATION/

6 December 2017
Unprompted review
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Reply from Explorient Travel Services

Dear Stephen,

Thank you for your comprehensive review of your China trip. It sounds like your trip to China, while short was very memorable. It is especially rewarding to hear you were impressed with our service both here and abroad. We take tremendous pride in our selection of high quality, attentive guides and we're glad you were able to experience them first hand.

Thank you for traveling with us. We hope to have the opportunity to work with you on a future trip!

Happy Holidays!

The Explorient Team

Rated 5 out of 5 stars

Traveled to Vietnam and Bangkok last …

Traveled to Vietnam and Bangkok October 2017. The trip was fabulous. The excursions.hotels, food were beyond expectations. This is our second vacation planned by Kervin and Explorient. We wouldn't consider anyone else for travel to Asia.

19 November 2017
Unprompted review
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Reply from Explorient Travel Services

Dear Macon family,

Thanks a million for being such a loyal traveler of Explorient's over the years. We're thrilled you had a fantastic time with us on your recent trip to SE Asia. "Beyond Expectations" are what we strive for everyday here at Explorient. We honored to know we delivered!

Thanks again for travel with us. I wish you and your family a wonderful Holiday Season.

Kervin @ Explorient

Rated 5 out of 5 stars

Excellent service

Excellent service , all the arrangements were done in promptly , the guides were magnificent knowledgeable,top Noch hotels , and very nice experience over all ,highly recommended

16 October 2017
Unprompted review
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Reply from Explorient Travel Services

Dear Minerva,

Thanks very much for your positive comments. Happy to know you were pleased with our arrangements in Japan and China.

Thank you for traveling with us. We hope to show you other amazing parts of the Orient in the near future.

Happy Holidays!

The Explorient Team

Rated 5 out of 5 stars

Exceptional Family Experience with Explorient

Our family had an enlightening, anxiety-free, and delightfully smooth 14-day tour of China with Explorient. We traveled with three children aged 8 and under, and so specifically chose Explorient for their all-inclusive multi-city guided family tour package. Our guides were professional, polite, patient, and so very knowledgeable. We appreciated how they educated and interacted with the children, and tailored the tours to fit their interest and energy level. We also appreciated that we never had to worry about flights, luggage, transportation, or any of our meals. It is worth noting that the hotels were truly exceptional! Our children still gush about the swimming pools and kids play rooms and grand buffet breakfasts. We fear no other vacation will ever equal this one in style and substance. We recommend Explorient without hesitation, and will definitely book with them again.

15 October 2017
Unprompted review
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Reply from Explorient Travel Services

Dear Esther,

Welcome home and thank you for your review! So happy to know your family had a fantastic trip with us in China. The level of service you alluded to is something we strive very hard to deliver every single day;. Nothing is more rewarding then hearing our travelers return with such memorable experiences. Thank you so very much for sharing, and of course for traveling with us on this special trip.

You and your family have been a delight to work with. We hope to have the opportunity to arrange a future adventure for your family!

Warmest regards,
Kervin / Explorient

Rated 5 out of 5 stars

Had an excellent trip with Explorient …

Had an excellent trip with Explorient for my honeymoon. They went above and beyond to accommodate when we missed a connecting flight due to delays from the US. During the trip, we had very nice and engaging guides that had an answer to all our questions. Explorient is the way to go if you want to travel in Asia.

3 October 2017
Unprompted review
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Reply from Explorient Travel Services

Dear Mike,

Thanks so much for your feedback. We are absolutely thrilled to hear you had a wonderful honeymoon trip with us to Thailand and Cambodia. Glad everything worked out OK despite the flight delay at the start of the trip.

Thank you for traveling with us on this very special trip and for your vote of confidence. We look forward to bringing you back to Asia in the future!

Yours truly,
The Explorient Team

Rated 5 out of 5 stars

Explorient exceeded our expectations

Explorient exceeded our expectations. Our guides were excellent. There was not one flaw in the planning of our trip. Thank you, Kervin!

2 October 2017
Unprompted review
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Reply from Explorient Travel Services

Dear Patricia,

Thanks very much for your trip comments, and of course for traveling with us.

We are thrilled to hear your China trip exceeded your expectations and that everything was executed flawlessly. We look forward to working with you again on a future trip!

Yours truly,
The Explorient Team

Rated 5 out of 5 stars

Kervin is knowledgeable and prompt

Kervin is knowledgeable and prompt. We got our paperwork within a week. The tour was a lot of fun and the tour guides were very cordial, informative, reliable, experienced and helpful. (Especially Khai do in Saigon and the guide in Hai Noi). We were given top of the line transportations, cruises, and hotels. We will recommend you to all of our friends and family. Thanks again for helping us with our traveling needs and will use your service again soon for our next trip.

22 September 2017
Unprompted review
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Reply from Explorient Travel Services

Hi Katie,

So wonderful to hear your family of 3 generations had a great trip with us in Vietnam. I trust everyone had some amazing memories! You've been a real pleasure to work with and I hope to have the opportunity to do so again in the future.

Thanks again and all the best to you and your family!

Warmest regards,
Kervin / Explorient

Rated 5 out of 5 stars

Our trip to Japan

Our trip to Japan went flawlessly with the help of Explorient. They set us up in great hotels and with wonderful guides. Couldn't have done this trip without them!

22 September 2017
Unprompted review
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Reply from Explorient Travel Services

Hi Kristen,

Thanks so much for your feedback. Happy to know your family is impressed with our service in Japan.

We appreciate your choosing Explorient for this special trip, and hope to have the opportunity to show you other parts of Asia in the near future!

Sincerely,
The Explorient Team

Rated 5 out of 5 stars

Best Vacation Ever

I traveled to Hong Kong, Singapore and Thailand and had a wonderful experience. Every aspect of my trip was well organized and very well coordinated, I could not have asked for a better vacation.

19 September 2017
Unprompted review
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Reply from Explorient Travel Services

Dear Martina,

Wow! "Best Vacation Ever" - what wonderful words to hear!! This is the type of feedback that make our work here at Explorient so very rewarding. Thanks so much for sharing your experience with us, and of course for choosing Explorient for your very first trip to Asia. We hope to have the opportunity to show you other fascinating parts of the Far East in the future.

Until then, enjoy the cooler weather ahead and all the best!

Yours truly,
The Explorient Team

Rated 5 out of 5 stars

Highly Recommend Explorient!

This was our second trip with Explorient. Kervin responded immediately to all of our questions, and worked with us to develop a customized itinerary for Hong Kong and Taiwan. The hotels were excellent and arrangements were executed smoothly.

18 August 2017
Unprompted review
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Reply from Explorient Travel Services

Dear Phillyvoyager,

Thank you for your review, and of course being a loyal Explorient Traveler! Very happy you enjoyed Hong Kong and Taiwan.

Thanks again for traveling with us. It's a pleasure to working with you as always.

Warmest regards,
The Explorient Team

Rated 5 out of 5 stars

Awesome trip to Japan.

We had a wonderful experience with our trip to Japan. Knowing nothing about coordinating a trip to such a far and remote country I reached out to Explorient Travel and Kervin put our trip in motion. Kervin coordinated the best of all worlds so we could take advantage of our 10 day trip to Japan. All our accommodations and private guides were awesome. We visited Tokyo, stayed at a Royakan in Hokone where we had a spectacular day to see Mt Fuji, took the bullet train to Kyoto and then also squeezed in Hiroshima and another night at a royakan in the beautiful island of Miyajima (recommended by Kervin) All our tours were professionally planned and with our guides we navigated through the most beautiful temples, shines and sights and learned all about the customs and tradition of the Japanese people. I cannot say how thankful I am to have found Explorient Travel and would highly recommend them.

24 July 2017
Unprompted review
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Reply from Explorient Travel Services

Dear Desiree,

Wow, what wonderful feedback! Sounds like your family had an amazing trip and got to experience Japan quite a bit. So happy to know you were pleased with our arrangements and had a memorable trip.

Thanks again for traveling with us. Let us know when you're ready to visit other amazing parts of Asia. We would be delighted to serve you again.

Sincerely,
The Explorient Team

Rated 5 out of 5 stars

We cannot praise the advice and help we …

We cannot praise the advice and help we received from Kervin Yu of Explorient Travel Services enough. My wife went to Japan 49 years ago as a teen and always wanted to return to relive that magical trip. We did a lot of research of various companies and selected Explorient which had a group tour which closely matched our desired sights. With Kervin's help we customized the tour which evolved into a private tour. All the arrangements (hotels, guides and drivers) were perfect and flawlessly carried out. We would not hesitate to plan and book with Explorient again.

13 July 2017
Unprompted review
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Reply from Explorient Travel Services

Dear Ron,

Thanks so much for your feedback. SO HAPPY to hear you and Jan had a wonderful Anniversary trip. "Perfect" and "Flawless" are what we work very hard to strive for - we are thrilled you were pleased with our service while getting a chance to experience Japan's amazing sights and sounds (and food of course). I'm sure much has changed in 49 years!

Thanks again for traveling with us on this special trip. We look forward to have the opportunity to work with you on a future trip!

Warmest regards,
Kervin / Explorient

Rated 5 out of 5 stars

Great job

Great job! I'm a very seasoned traveler and I have never used a travel company before. We enjoyed everything they setup for us. Bravo!

6 July 2017
Unprompted review
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Reply from Explorient Travel Services

Dear Terry,

Thanks very much for your feedback! We are thrilled to know you had a wonderful experience with us in Hong Kong, Thailand & Bali, and that our service met your expectations as we know this was a very special trip.

Please accept our sincerest thanks for traveling with us. We hope to have the opportunity to do so again in the future.

Sincerely,
The Explorient Team

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