Express Medical Supply Reviews 

11,833
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I am my father’s full time caregiver. I just had to relocate him from Louisiana to Maryland. I had a wonderful medical supply store in Louisiana, but unfortunately I haven’t been able to find a decent... See more

Company replied

Rated 3 out of 5 stars

I ordered Bard red rubber, and the quality is worse than the last order. They are too soft and hard to insert; very disappointed.

Company replied

Rated 5 out of 5 stars

I didn't realize I was running low on supplies, exmed.net was my goto, as a friend reccomended their service. I ordered my supplies on Monday morning, Friday afternoon I had supplies in hand w/ no... See more

Company replied

Rated 5 out of 5 stars

This organization has been providing me with my products for many years, gratefully! They are responsive, fair, proactive to all needs and often I'm running late and need a 'little' extra attention... See more

Company replied

Company details

  1. Hospital Equipment and Supplies Store
  2. Pharmacy

Information provided by various external sources

Express Medical Supply is a family-run medical supply store that has been in business since 1994. We take pride in serving high quality discount medical supplies to both individuals at home and health care professionals across the United States. Our central location in St. Louis, Missouri allows us to quickly ship a wide variety of medical supplies directly to your home or office. So whether you need ostomy supplies or adult diapers, you can trust Express Medical Supply to deliver quality medical products quickly. EXPRESS MEDICAL SUPPLY, INC - THE BEST IN SERVICE, QUALITY & VALUE


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(11,833)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A good company to do business with!

Excellent experience with this company. Good inventory of needed items, prompt shipping, packed with excellence by Jon. A good company to do business with.

14 February 2021
Express Medical Supply logo

Reply from Express Medical Supply

Richard, thank you for shopping with us!

Rated 5 out of 5 stars

Love this company

Love this company! This is my go to medical supply store. Prices are lower than any others I have found. Quick shipping and never a mistake. A reliable source.

14 February 2021
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Reply from Express Medical Supply

Brenda, thank you for ordering with us!

Rated 4 out of 5 stars

The processing was wonderful per usual

The processing was wonderful per usual. However, perhaps due to it being a smaller order they didn't take identifying their company name seriously like my previous orders. Hence, my SNF held the package a lot longer as they didn't see it's importance. I was disappointed by this. That is the only reason I gave them only 4 stars. I have worked with them before and always appreciated the care in shipping and processing. They are an excellent company but I wanted to bring this to their attention.

13 February 2021
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Reply from Express Medical Supply

Donna, thank you for bringing this to our attention, we appreciate the feedback because it helps us do better. Thank you for your order and for letting us know how it went. Thank you!

Rated 5 out of 5 stars

Easy to re-order

Easy to re-order, and prompt shipping of my order.

11 February 2021
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Reply from Express Medical Supply

Kevin, thank you for shopping with us!

Rated 3 out of 5 stars

I have been searching for a way to…

I have been searching for a way to safely transport my mother's oxygen bottles, so I was excited to find this product. The divided mesh container is good, though fitting the regulator into the bag was challenging. But the plastic hooks that attach the bag to the child-safety loops built into the vehicle are insufficient in case of an accident: the plastic can easily snap from the force of restraining the heavy cylinders. I'm going to try to replace these cheap hooks with metal climbing carabiners, much safer.

9 February 2021
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Reply from Express Medical Supply

Lynne, thank you so much for the feedback, that is very helpful! We appreciate you letting us know how this product worked for you. Thank you for shopping with us!

Rated 5 out of 5 stars

Prompt Shipments

They have a wide selection of products and they always ship promptly.

9 February 2021
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Reply from Express Medical Supply

Laura, thank you for shopping with us!

Rated 5 out of 5 stars

My first time buying stuffs

My first time buying stuffs . I’m very happy with the delivery. Everything was fine and on time. Feeling very satisfied. Thanks 😊

9 February 2021
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Reply from Express Medical Supply

Higinia, you are very welcome! Thank you for ordering your supplies with us!

Rated 4 out of 5 stars

I received my shipment in a timely…

I received my shipment in a timely manner considering we are being cautious with the pandemic situation. All the items were carefully packed with no damage to any of the items. Thank you to Jon who did a great job. I am glad to do business with this medical supply company. Thank you.

9 February 2021
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Reply from Express Medical Supply

Magdalena, you are very welcome! I am glad to hear you were happy with your order. Thank you for shopping with us!

Rated 5 out of 5 stars

My order arrived quickly

My order arrived quickly; & was appropriately packaged in a discreet box

9 February 2021
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Reply from Express Medical Supply

Janet, thank you for shopping with us!

Rated 5 out of 5 stars

Website was user friendly

Website was user friendly, easy to navigate above all I loved the prices of the items. The order arrived in a timely. I would shop there again anytime.

9 February 2021
Express Medical Supply logo

Reply from Express Medical Supply

Gertrude, thank you for shopping with us and we look forward to helping you again!

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