Long term customer of Advent which over the years became Exertis Supplies. After change of ownership now left with queries and the accounts team and any other contact we had has now disappeared. No on... See more
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See what reviewers are saying
Purchased phone and was told about offer, after clicking link it states to apply after certain date. Set reminder on phone, followed all instructions and put in all relevant information. Had communica... See more
I purchased an Xbox package which included Game Pass and some other bits and pieces. I encountered difficulties in the set-up process including access to Game Pass. The assistance I received from Jami... See more
Found the while process of setting up purchase, delivery and forwarding communication with Klarna for the XBix Series X very easy. Can't fault the process from the initial "buy" command online. Thanks... See more
Company replied
Company details
Written by the company
Exertis is one of the UK&I's largest and fastest growing technology distribution -and specialist service providers. We partner with 700+ global technology brands and over 13,000 resellers, e-commerce operators and retailers. Our opening hours are Monday to Friday, 9am to 5:30pm.
Contact info
United Kingdom
- www.exertis.co.uk
3.4
Average
284 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Absolutely awesome
Absolutely awesome, a really easy way to get your Xbox x. It was quick and easy to fill out and very quick to get back to you if you are excepted. All in all a brilliant company and definitely recommended 5*****
1 March 2022
Reply from Exertis
Hello Aaron, thank you so much for your positive review. We are delighted that you are happy with our service and thank you so much for the recommendation.
Fantastic delivery and the goods were…
Fantastic delivery and the goods were as promised. Very happy with my order!
1 March 2022
Reply from Exertis
Hello Laura, thank you for taking the time to leave your review - we really do appreciate this. It is always great to hear from our customers that we are offering a service that meets their requirements.
Reply from Exertis
Hello Steven, thank you so much for taking the time to leave your review. It really makes us proud that we can deliver a no hassle, easy delivery service that has given you such a positive shopping experience.
Reply from Exertis
Hello Adam
We really do appreciate your review, we are so pleased you found our service excellent and enjoyed a speedy delivery.
Great way to get a box.
1 March 2022
Reply from Exertis
Hello Nick
Thank you for your review, we are so pleased you found this a great way to get your Xbox.
Reply from Exertis
Hello Amy
That is great to hear, so good that we could offer you a smooth service and fast delivery.
Delivered a day early
1 March 2022
Reply from Exertis
Hello Ben
Thank you for taking time to leave a review, we really do appreciate your comment and so pleased we could get your order to you sooner than expected.
Easy Application and fast service
So easy to complete application, and Xbox arrived super quick as promised. All Access pass is a must. Couldn’t fault the service.
1 March 2022
Reply from Exertis
Hello Rob
We do appreciate your time in leaving a review, we are so pleased you found the ordering processes so quick and easy.
Very easy to deal with,everything went…
Very easy to deal with,everything went smoothly thanks
28 February 2022
Reply from Exertis
Hello Andrew
Thank you so much for taking the time to leave a review, We are delighted that you are happy with the service provided.
Superb service
Superb service, extremely quick and well informed throughout the process. Would definitely recommend.
28 February 2022
Reply from Exertis
Hello Jon.
Thank you for taking the time to leave your review. We are delighted that you are happy with the service provided
Quick and easy to sort out payment…
Quick and easy to sort out payment details, kept up to date with payment details too. Its a good option to buying, with no interest added on. Had originally planned on buying Xbox on its own, but couldnt get one. Took this one with all access and pay monthly, which is fine. Would recommend to anyone who doesnt want to fork out a large amount in one go.
27 February 2022
Reply from Exertis
Hello Carol,
Thank you for taking the time to leave us such a positive review. We pride ourselves on our service levels so it's always great to hear that we are fulfilling our promises. Thanks for your custom, it's always appreciated.
Very happy!
After hunting everywhere trying to find an Xbox Series X, which was out of stock in all major retailers, I finally found one!
This was a last minute main present idea for a teenager. Delivery was super fast, everything perfect, and one very happy teen!! Thank you.
27 February 2022
Reply from Exertis
Hello Samantha, thank you very much for your feed back, we are so pleased we could assist in making your son happy.
Reply from Exertis
Hello Robert, so good to hear we provided you with a great service, thank you for your feed back.
Reply from Exertis
Hello, thank you for leaving your review, we are so pleased we could offer a quick and easy ordering service and we are delighted you would recommend Exertis.
Great service and really fast delivery
25 February 2022
Reply from Exertis
Hello Janette, thank you for leaving your review, we are so pleased we could offer you a great and speedy service.
excellent service
25 February 2022
Reply from Exertis
Hello Paul, thank you for taking the time to leave a review, we are delighted to have given you an excellent service.
Xbox
Bought my Xbox Series X All Access package and had delivery 36 hours later. Everything went smoothly and without a hitch.
25 February 2022
Reply from Exertis
Hello Rikki, thank you for taking the time to leave your review. We are delighted that you are happy with the service provided
Reply from Exertis
Hi Trevor, thank you for your feed back, we are so pleased you had no problems with your order journey from Exertis.
Everything went smoothly.
25 February 2022
Reply from Exertis
Hi James, we are so glad your order experience went smoothly, glad we could be of service.
Process was ok
Process was ok. But only the high street banks are supported. I was unable to use my preferred bank, Starling.
25 February 2022
Reply from Exertis
Hello Colin
We do apologise you were not able chose your preferred bank, however thank you for the feedback we are always looking to improve our service.
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