In Kefalonia, we had to leave a €800 deposit which we got back at the end. We thought we had insurance for two people, got there and they said there’s only one person on the insurance so still unsure... See more
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EXER Rent A Car is a registered trademark of EXER LP which is a low cost car rental company and has been successfully operating in Greece for over 30 years, offering a wide variety of car rental services with fully inclusive rates and no hidden extras. Based in Rhodes , our company today operates in more than 40 locations over the mainland and the Greek islands, making us one of the largest car rental company in Dodecanese and Cyclades . Our fleet (more than 1500 cars) consists of a wide range of car types, including all popular categories, as well as 4X4, Mini-Vans, and MPV‘s. EXER has extensive experience in dealing with foreign markets, using the latest technology for our central reservation system.
Contact info
Greece
- www.exer.gr
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Very good service, no hidden costs
The reservation was easy and fast done online. The customer service could be contacted per Email and the answer came soon.
The car that we booked was not available but upgraded to a better one. The service at the airport was very good. No hidden costs. Very good experience from booking till return of the car.
OVER 150 DAYS STILL NO DEPOSIT BACK
stay well clear of this company they are a absolute joke over 150 days now and still haven't got my deposit back for a car that was retuned in perfect condition and signed off as that. iv had to use two different email address as they just stop replying back. shocking company stay well clear
Terrible Company
After giving us a 20 years old car that stopped working during our trip and scamming us making pay a more than 100 euros for speed fees, we still facing a big problem: 4 months and they didn’t release the deposit charged for the car rental. The company doesn’t answer any email. The support is nonexistent and even their website is out. Did you bankrupt and toke all clients deposits? I demand my refund urgently!! I do not recommend this company even for my enemy…
betraying clients who were involved in accident
it is clearly your business practice to betray your clients who were involved in an accident. Although, the other driver admitted his clear fault and it was confirmed by the police report, I did not get back my money. Furthermore, I did not even get an answer from Exer.
I am sure that Exer is improving their financial situation by betraying international clients/tourists.
I haven't booked with this company as…
I haven't booked with this company as they don't appear to have made any improvements on their very negative feedback
Exer did well for me
Exer was fine. They didn't try to tack on more insurance . I had a contract and voucher through rentcars dot com , and Exer respected the contract. The contract said they would meet me at the arrivals gate , but they did not know what flight i was on.had to call them , luckily i have a Turkish cell phone , they picked me up in 10 minutes . All good , would use them again.

Reply from EXER Rent A Car
Exer break DCC rules and fails to provide lighting for inspection
Obtained my quote in EUR for Car Hire in Corfu. Evening flight from UK so arrived at Exer office near Corfu airport late. 2 issues: 1) Exer forced me to accept Dynamic Currency Conversion to GBP for car hire payment, stating that this was their "company policy". This ended up costing me more. They are not allowed to do this (DCC is the customer choice, not the merchant choice). My choice then because refuse the car hire or be continue. Naturally, the latter as it was 10pm and 1hr drive from our hotel, not really 'a choice'. I have a chargeback pending on this now and I will be reporting Exer for their business conduct as a card merchant. Issue 2) There was no lighting for me to be able to inspect the car for damage and there were several scuffs. Taking photos with mobile phone flash turns out to be rather inadequate if called upon later. Exer need to provide appropriate lighting for evening collection within their office hours. Would not recommend and will not use again.

Reply from EXER Rent A Car
We travelled to Rhodos this month and…
We travelled to Rhodos this month and had two experiences: one with hotel business, another with Exer - car rental business.
Hotel had a right to check us in from 1500 hours, but they were ready check us from 11.30. Hotels had issue with room quality and they fixed it. Hotel had a right to check us out up to 11AM, but they allowed us to to stay until late evening at NO COST.
Exer... The worst ever experience with car rental company... We paid for rent and insurance via ryanair.com and when arrived to take a car they demanded a credit card. Ok, that's their requirement, but from the moneywise point there was NO DIFFERENCE! They could reserve amount with debit card the same.
But they demanded credit card and charged 130 EUR for not having it. ROBBERS! On top, they charged that amount of 130 Eur TWICE-after 10 days I still see reserved amount on the account.
Unpleasant predators business. AVOID AT ALL COST!

Reply from EXER Rent A Car
Efficient and clear procedure.
Efficient and clear procedure.
Different from most car rental companies they don’t try to sell you extra insurances and/or charge you suspicious damages.
This is my experience from 3 different rentals in 2024.
SCAMMERS!
SCAMMERS!! they forced us to take the insurance with them which was 160€ for a week (way more expensive than it should be in rhodes). additionally the car we booked was not avaiable for the whole trip. they dowgraded our car but we still had to pay the insurance for the higher category, no sense. Moreover, they tried to make us cancel the reservation with booking and make a new one with them so they would get double paid

Reply from EXER Rent A Car
Everything went fine
Everything went fine. The car had some damages already because of end of season. Documentation was from both sides by photos. The staff was very friendly. The money blocked on credit card was unblocked shortly after we brought back the car. Would choose Exer again. Agency from Thessaloniki Airport. Also pickup and bringing back was well arranged.
The car fine. No problems with the engine.
The car fine. The only problem I had at the pickup was with finding the office (where I could get the car keys. It finally turned out to be a man with the keys.
A good experience
Used the Messinian office for Kalamata airport rental. The transfer was quick and painless. There was a hiccup over the 'additional driver' (booked through Economy Car Rentals) because there had been no mention of additional insurance fees for over 75 drivers on the booking site, not the fault of Exer. The guy at the hire desk was very helpful, agreed to remove the second driver, and gave us a better deal than originally with only one driver. The car was only one season old and very clean. Would definitely use again.
Update October 2025:
We did use them again, this time the car was rather shabby, not in great condition. It proved adequate for the duration of our stay and the rental price was very keen (get what you pay for?) Once again the whole process was fairly smooth and the credit card 'block', although high, was cleared on return of the vehicle with no issues. On the basis of car condition I probably would not use them again.
Good experience
Good communication, fast bureaucracy, good car, as requested, clean, and most importantly, nice people.

Reply from EXER Rent A Car
Helpful staff and a good car for us
Helpful staff and a good car for us. (Crossland)

Reply from EXER Rent A Car
Staff was very efficient and engaged
Staff was very efficient and engaged. They kept their word. We called for help during our stay and they responded very professionally.

Reply from EXER Rent A Car
Great service
Great service , staff were really friendly. Check in and out was quick and easy. Car was good. Having hired cars in Europe for many years had some bad experiences. First time using Exer and would definitely recommend and use again.

Reply from EXER Rent A Car
Perfect Service!
My experience was at the Exer Rhodes location at Rhodes airport.
The service was perfect. There were enough employees available to ensure a quick and smooth process. Very friendly and helpful staff. I can highly recommend this provider.

Reply from EXER Rent A Car
Everything was good
Everything was good, the car was perfect, the reception at the office was good and the staff was friendly. We returned the car a few hours earlier and that was good too. The deposit was also immediately reversed on the credit card. I highly recommend Exer.

Reply from EXER Rent A Car
Great service
Everything stick to the plan, very nice lady to assist you

Reply from EXER Rent A Car
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