Purchased monitor audio speakers and they was much better priced than elsewhere and I'm very happy with the purchase and the customer service. Karl kept me updated about delivery which was appreciated... See more
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From Initial enquiries when they were on my shortlist to the Denon Amp being delivered I must say I'm a tough cookie to be pleased. I was very happy indeed. The customer service was quick to... See more
I was looking for something to replace an old separates hi-fi system and considered good quality units from B&O, Sonos, Denon & JBL. I chose the Denon home 350 based on other reviews and am delighted... See more
Name well deserved! I purchased a pair of monitor audio speakers, were told immediately they were out of stock, however I could have the newest model for two thirds rrp! Had a good chat with a very pe... See more
Company details
Contact info
Unit 3, Maidenhead Enterprise Centre, Cordwallis Street, SL6 7BE, Maidenhead
- 0800 634 4484
- orders@exceptional-av.co.uk
- www.exceptional-av.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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exalant.
exalant after service got stuck with subwoofer.sorted it no problem.be bying again from them
Absolutely First Class !!
It is difficult to praise this company highly enough.
The prices are excellent and the service is extraordinarily good. Karl needs a special mention because he provides excellent communication at all stages , in a warm and approachable way. He never seems to stop working and replied to emails on a Sunday and well out of normal office hours. I ordered on a Sunday and received the item on Tuesday morning ! As I said, extraordinary ! Great success is surely deserved....
Guys here very helpful indeed, and good prices
Guys here very helpful indeed, with some best prices around. Unfortunately my Denon SACD player was faulty, but returns process was exemplary with speedy refund...highly recommended.
The product had a great price and came…
The product had a great price and came super fast, also the team communicate very well with me. I will definitely buy from Exceptional AV again.
A company worthy of it name !
From Initial enquiries when they were on my shortlist
to the Denon Amp being delivered I must say I'm a tough cookie to be pleased.
I was very happy indeed.
The customer service was quick to respond via email & phone ,also very helpful & polite.
Easy ordering
Kept informed at every step
Delivery was perfect.
I would give a bonus star if I could as they really should have 6 .
Absolutely Exceptional
Great product plus quick delivery.
Easy to order, recommended
Easy to order, great comms, and prompt delivery, all for a great price, recommended, from a satisfied customer, it's what shopping online should be,
Great price for a quality turntable
Great price for a quality turntable, delivered promptly. So far it's been performing very well. If this continues I'd be tempted to increase to 5 stars.
Fast and efficient shopping for AV goodies
Fantastic, streamlined shopping experience and great quick delivery. A pleasure to shop here!
Great Price and Exceptional Service.
Great Price and Service overall. Bought 2 items, one directly from Retailers website. The other via Amazon Marketplace (Dali Zensor center and Pico surround speakers) Both arrived within 48 hrs of placing order. Highly recommended.
Excellent service and a good product
Perfect service
Perfect service, excellent pricing, on-time delivery - what else could you ask for!!
Great service from Exceptional AV
Great service from Exceptional AV
Will definitely buy from this company again
Delivery first class next day service
Great prices
Great service
Great service, excellent range and prices. Was past cutoff but still delivered next day.
Definitely recommended
Great customer service, high quality components and quick delivery. I'm very satisfied with the purchase process, the products and the service.
Great service delivered promptly and…
Great service delivered promptly and very pleased with my purchase.
Wouldn't hesitate to purchase from you in the future.
Marantz Pm8006 & nd8006 purchase
Excellent service provided along with the cheapest price available.would use the company again.
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