Good service had a couple issues with location as my house is hard to find and despite instructions and whereabouts, have posted to wrong address or randomly canceled last minute. Other than that with... See more
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Handing parcels at the doorstep and not just knocking and leaving the parcels. Drivers always polite and friendly.
LEFT IN TO OBVIOUS POSITION FLOOR OUTSIDE FRONT DOOR - COULD HAVE BEEN BEHIND PLANT POT
The delivery drive for our area is fantastic, always delivered to us within the time frame advised with a smile. Always so helpful too, had bad experiences in the past but our driver treida is th best... See more
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Company details
About Evri
Written by the company
Evri is the UK’s biggest dedicated parcel delivery company, leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.
From our roots as a mail order company 50 years ago, we’ve grown considerably over the decades – and we’ve had a few name changes along the way. Now, with our friendly team of 20,000+ couriers, 15,000+ ParcelShops and Lockers, and a growing network of state-of-the-art hubs and depots, Evri provides delivery solutions for anyone who wants to send a parcel.
Whether it’s someone sending a birthday present to a friend, a marketplace trader shipping in bulk or a major brand such as John Lewis, ASOS or Next, we work closely with diverse communities and more than 700 of the UK’s top retailers to safely get parcels from A to everywhere.
A lot of parcels, in fact. More than 730million a year.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the years celebrating our achievements in IT, innovation and our environmentally friendly green fleet.
Evri is more than just a name. It’s a statement of intent, reflecting our commitment to customers and clients.
Every parcel, every person, every place – every delivery made for you.
From our roots as a mail order company 50 years ago, we’ve grown considerably over the decades – and we’ve had a few name changes along the way. Now, with our friendly team of 20,000+ couriers, 15,000+ ParcelShops and Lockers, and a growing network of state-of-the-art hubs and depots, Evri provides delivery solutions for anyone who wants to send a parcel.
Whether it’s someone sending a birthday present to a friend, a marketplace trader shipping in bulk or a major brand such as John Lewis, ASOS or Next, we work closely with diverse communities and more than 700 of the UK’s top retailers to safely get parcels from A to everywhere.
A lot of parcels, in fact. More than 730million a year.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the years celebrating our achievements in IT, innovation and our environmentally friendly green fleet.
Evri is more than just a name. It’s a statement of intent, reflecting our commitment to customers and clients.
Every parcel, every person, every place – every delivery made for you.
Contact info
Download the Evri app
4.1
Great
5M reviews
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Parcel delivered on time and left in…
Parcel delivered on time and left in the safe place i previously requested. Very good service.
30 April 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Great delivery agent
Great delivery agent, Nigel, always goes the extra mile to be helpful.
3 May 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
A perfect delivery service.
3 May 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
As always polite friendly 10 out of 10
3 May 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Parcel was delivered 3 days early
Parcel was delivered 3 days early. Driver rang bell and left parcel on door step.
2 May 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Your staff shouldn't lie to cover up...
Just received a notification to say that EVRI couldn't deliver as 'there was no one available to receive the item'.
Problem is, I was in, the doorbell camera proves that EVRI have not attempted to deliver and I am now expected to wait in for another day.
You have one job to do! I get that things don't always go to plan but your staff shouldn't lie to cover up the fact that you haven't done that job.
5 May 2026
Unprompted review
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
My parcel was delivered in a timely…
My parcel was delivered in a timely manner, within the estimated slot. For once the driver waited for me to get to the door before handing me my parcel
30 April 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Great delivery service from Evri
Great delivery service from Evri. The courier Becki is a ray of sunshine. A valuable asset to the company.
14 October 2025
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Parcel open
Parcel was open at the top of the package checking contents to see if any items missing
2 May 2026
Terrible
I have used EVRI to send parcels to my family in the USA several times via my local parcelshop.
I am aware how to package items for international shipping and do so with care and with solid boxes.
Recently a parcel I sent arrived at the destination. The box looking like it had been kicked around each leg of the journey, massive hole in the side, box soggy. I still dont understand how at some point during the journey nobody thought to tape the MASSIVE hole.
Contacted both EVRI UK and EVRI international. Both provided no help or resolution, both blaming each other. I was actually told by a customer advisor that I need to package items better. I contacted head office, no response, I advised that I would like to escalate my complaint. No response. All in all terrible experience. In future I will explore other options for shipping.
18 February 2026
Unprompted review
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Disappointing - Left on doorstep of main road
Despite putting a safe place it was still placed on the front door step, baring in mind I live on busy main road with no front porch/directly on the pavement. Really disappointing.
4 May 2026
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
I just wish they would ring the bell to…
I just wish they would ring the bell to let me know they ha e delivered instead of just leaving outside the door. I,m disabled, so would like to know when parcel is delivered.
3 May 2026
Parcel was left on doorstep full view
Parcel was left on doorstep full view. At time it was delivered no on was home and actually away... fortunately it wasn't taken from the step, but could couriers have a little more consideration when leaving parcels.
3 May 2026
Emma makes my experience great
30 April 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Please let Eddie know I have my parsel …
Please let Eddie know I have my parsel Telephone no 02892683434 thank you.
5 May 2026
Unprompted review
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Poor customer service
I was waiting for my parcel to be collected. The tracking page said that it had already been collected, but this is not true. I tried to contact Evri, but there is no option for me to speak to a real person for help.
Update: There is no way for me to leave a voice message over the phone and the answers I got in the online chat box are canned. How could I possibly leave a message?
5 May 2026
Unprompted review
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
did not knock front.
2 May 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
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