Evolis Studio Reviews 

192
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 181 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the final portraits are absolutely stunning, delivering amazing quality, vibrant colors, and remarkably sharp details that exceed expectations. People love how wonderfully simple and quick the entire creation process is, allowing anyone to easily produce cherished family keepsakes. Some reviewers experienced fulfillment issues, mentioning delays in receiving their digital files or completed portraits. However, some people mentioned receiving the wrong images or incorrect versions instead of what they originally requested and ordered. Despite these occasional order fulfillment issues, most consumers remain eager to recommend the service to their friends and family.

What people talk about most

Quality

People report positive experiences with quality, expressing deep satisfaction and noting that the final... See more

User experience

Customers had positive experiences with user experience, noting that the platform is easy to navigate with... See more

Service

Reviewers highlight positive aspects of service, expressing complete satisfaction with the fast, reliable... See more

Order

Reviewers mention ambiguous feedback about order experiences, as many delighted consumers express great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I lost my beautiful boy last week and looking through all my photographs I realised I didn’t have a single one of us together. That’s when I discovered Evolis Studio Within minutes of sending my pic... See more

Company replied

Rated 5 out of 5 stars

I lost my little boy (dog) almost 3 weeks ago, their website and variety put a smile to my face in creating a timeless portrait of the two of us together. Easy to navigate, instant response and very... See more

Company replied

Rated 5 out of 5 stars

I absolutely LOVE ❤️ EVOLIS!! It helped me to create a beautiful picture of my precious Maizie. I’m heartbroken bc she crossed the Rainbow Bridge VERY unexpectedly at the young age of 3. I will cheri... See more

Company replied

Rated 5 out of 5 stars

Wow I love this site ! Easy to navigate and then to my amazement produced a most stunning interpretation of myself holding my adored dogs ! I was blown away and instantly purchased without any updates... See more

Company replied


Company details

Written by the company

Evolis Studio was created to turn the moments you shared with your pet into something you can hold onto - not just as a memory, but as a feeling that stays. We believe the bond between you and your pet is made of quiet, everyday moments - the kind you don’t think about until they become memories. Every portrait is created to reflect that connection, with warmth, softness, and a sense of presence that feels true to what you shared. We create custom portraits from your photos, thoughtfully crafted to capture the connection between you and your pet. Each piece is personal, refined, and made to last - so it’s not just something you look at, but something you continue to feel. You can choose a digital version or a made to order physical piece, created just for you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

192 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(192)

192 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wow I love this site

Wow I love this site ! Easy to navigate and then to my amazement produced a most stunning interpretation of myself holding my adored dogs ! I was blown away and instantly purchased without any updates needed ! I highly recommend to anyone

2 August 2026
Evolis Studio logo

Reply from Evolis Studio

Thank you so much for your incredible feedback! We’re absolutely thrilled to hear that you found our site easy to navigate and were blown away by the portrait of you with your adored dogs! It means so much to know that you loved the result so much that no updates were needed. Your enthusiastic recommendation truly means the world to us!

Rated 5 out of 5 stars

Special day 💓

The pictures I sent looked like the both of us. I loved the way it turned out!

2 August 2026
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Reply from Evolis Studio

Thank you so much for your lovely feedback! We’re absolutely delighted to hear that the portrait truly captured the both of you and that you loved how it turned out! We’re honored to have helped create such a special memory for you.

Rated 5 out of 5 stars

It was just beautiful 😍

It was just beautiful 😍

2 August 2026
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Reply from Evolis Studio

Thank you so much for your lovely feedback! We’re absolutely delighted to hear that you found your portrait beautiful! Your kind words mean so much to us.

Rated 5 out of 5 stars

Nice photo

Nice photo, delivered instantly.

2 August 2026
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Reply from Evolis Studio

Thank you so much for your lovely feedback! We’re delighted to hear that you liked your portrait and were happy with the instant delivery! Your support means so much to us.

Rated 5 out of 5 stars

It did not download my picture

It did not download my picture but they immediately forwarded the picture to me

31 July 2026
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Reply from Evolis Studio

Dear Denise,

We previously replied to your email with instructions on how to download your image, and we also attached your image directly to that email to make it easier for you to download.

Please kindly check our previous response and, if possible, consider updating or removing your review based on the assistance we have provided.

Thank you for your understanding and consideration.

Best regards,
The Evolis Studio.

Rated 5 out of 5 stars

Magnificent souvenir

A beautiful souvenir of my precious Lilypuce.

31 July 2026
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Reply from Evolis Studio

Dear Yolande,

Thank you for getting back to us!

We’re reaching out regarding your recent 1-star review. We noticed that the comments in your review seem to express that you were pleased with our product, so we’re a little confused about the 1-star rating.

Would you kindly clarify what led you to leave a 1-star rating? Your feedback would help us better understand your experience and address any concerns you may have.

Thank you for your time and understanding.

Best regards,
The Evolis Studio.

Rated 5 out of 5 stars

Quailty of photo is really nice

Quailty of photo is really nice. Put together very well. I am very happy with how it turned out.

31 July 2026
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Reply from Evolis Studio

Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you’re happy with the beautiful quality of your portrait and how everything came together. It means so much to us to know that you love the final result.

Rated 5 out of 5 stars

Best pic of me

Best pic of me

31 July 2026
Evolis Studio logo

Reply from Evolis Studio

Thank you so much for your lovely feedback! We’re absolutely delighted to hear that you love your portrait and feel it’s the best picture of you! Your kind words mean so much to us.

Rated 5 out of 5 stars

Fast and good quality

Fast and good quality

1 August 2026
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Reply from Evolis Studio

Thank you so much for your wonderful feedback! We’re delighted to hear that you were happy with the fast service and the quality of your portrait! Your support means the world to us.

Rated 1 out of 5 stars

Didn’t get photo

Didn’t get photo. Please see my email to customer service

1 August 2026
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Reply from Evolis Studio

Dear Michele,

We’re reaching out regarding your recent 1-star review on Trustpilot.

Since you have now received your image, and we understand that using multiple email addresses caused some confusion with the delivery, we’re glad that everything has been resolved.

If you have a moment, would you kindly consider updating or removing your review now that the issue has been resolved? We would truly appreciate your understanding and consideration.

Best regards,
The Evolis Studio.

Rated 1 out of 5 stars

I never got my digital file sent to my…

I never got my digital file sent to my email.

1 August 2026
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Reply from Evolis Studio

Dear Margaret,

Thank you for your response!

We have sent the product to your email address. It is possible that the email containing your product has gone to your Spam or Junk folder, so please check it again.

We have also resent the product to you once again. In addition, we have attached the product and proof of the delivery time of your image directly to your email.

Please update or remove your review once you have received the image and understand the situation clearly.

Best regards,
The Evolis Studio.

Rated 5 out of 5 stars

It was very easy to upload my pictures…

It was very easy to upload my pictures and see the great results you did with them. Very satisfied!

31 July 2026
Evolis Studio logo

Reply from Evolis Studio

Thank you so much for your wonderful feedback! We’re thrilled to hear that you found it easy to upload your photos and were so pleased with the results! Your satisfaction means the world to us.

Rated 5 out of 5 stars

Very easy to use-

Very easy to use-
Love the results

1 August 2026
Evolis Studio logo

Reply from Evolis Studio

Thank you so much for your lovely feedback! We’re delighted to hear that you found the process easy to use and absolutely love the results! Your support means so much to us.

Rated 5 out of 5 stars

Great photo for my friend

I already did a pic for my boyfriend a d knew you’d do a great job for my neighbor who recently lost her dog. It came out great and I know she’ll love it. And the turnaround to get the photo was within hour or two.

31 July 2026
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Reply from Evolis Studio

Thank you so much for your wonderful feedback! We’re delighted to hear that you trusted us to create a special portrait for your neighbor after the loss of her beloved dog, and we’re so happy that you loved how it turned out. We hope it brings her comfort and becomes a cherished keepsake of her precious companion. We’re also glad you were pleased with the quick turnaround!

Rated 5 out of 5 stars
Evolis Studio logo

Reply from Evolis Studio

Thank you so much for your lovely feedback! We’re delighted to hear that you found the process easy and that you love your beautiful portrait! Your kind words mean so much to us.

Rated 5 out of 5 stars

A hug

I was looking for something special and when I saw the post, I really liked it.

31 July 2026
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Reply from Evolis Studio

Thank you so much for sharing your lovely feedback! We’re delighted to hear that you found something special in our post and that you loved the idea of creating a meaningful portrait. We’re honored to have helped bring that special moment to life for you.

Rated 5 out of 5 stars

Photo was very professional.

Photo was very professional.
Many great comments from family and friends. Thanks for the memory of me and Elfie.

31 July 2026
Evolis Studio logo

Reply from Evolis Studio

Thank you so much for your wonderful feedback! We’re delighted to hear that you found the portrait professional and that it received so many lovely comments from your family and friends. We’re truly honored to have helped create such a special memory of you and Elfie.

Rated 5 out of 5 stars

It is beautiful it means so much to us…

It is beautiful it means so much to us because we lost our beautiful dog and it was pleasure working with you guys Thank you very Will again!

23 July 2026
Unprompted review
Evolis Studio logo

Reply from Evolis Studio

Thank you so much for your heartfelt message. We’re truly sorry for the loss of your beautiful dog, and we’re honored to know that the portrait means so much to you. It was our pleasure to work with you, and we’re so glad we could help create something special to preserve the memory of your beloved companion.

Rated 5 out of 5 stars

I was very pleased with my experience…

I was very pleased with my experience with your company. Thank you

1 July 2026
Evolis Studio logo

Reply from Evolis Studio

Thank you so much for your kind feedback! We’re delighted to hear that you were very pleased with your experience with our company. Your support means the world to us.

Rated 5 out of 5 stars

Surprisingly pleased.

Surprisingly pleased easy to download on my iPhone and make printed copies.

1 July 2026
Evolis Studio logo

Reply from Evolis Studio

Thank you so much for your wonderful feedback! We’re delighted to hear that you were pleasantly surprised with your portrait and found it easy to download on your iPhone and print copies. Your kind words mean so much to us.

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