I upgraded this from a two star to a four-star since the time I put this in myself and the Midas GM were pushing the claims department pretty hard to get it going. When I was told 24 to 48 hours that... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The representative Robert was very helpful in providing me information about my claim he was great, patient and knowledgeable but as I read I pray that all goes well with my claim. I have been follow... See more
Company replied
⭐️⭐️⭐️⭐️⭐️ I had the absolute pleasure of working with Crystal at Everything Breaks. She went above and beyond in helping me understand my benefits and resolving an issue I was having. Not only was s... See more
Company replied
I had an emergency arise, and it has financially disturbed the Apple cart so to speak, and I called and spoke to Darlene and she was able to assist me so that I could still keep my coverage and not ha... See more
Company replied
Company details
Written by the company
With 20 years of experience working in the warranty business, the head honchos at Everything Breaks know that traditional extended warranties don’t always work in the consumer’s favor. Paying a large sum upfront for extended coverage isn’t consumer-friendly, and being bound to a contract for up to 72 months is just plain unreasonable. So, they created a monthly protection program that works for you by alleviating hefty upfront payments and long-term commitments. At Everything Breaks, we always keep the customer in mind when developing new protection plans. It’s our mission and pleasure to offer great coverage at an affordable price.
Contact info
McKinnon Street 3100, 75201, Dallas, United States
- 8889940914
- support@everythingbreaks.com
- www.everythingbreaks.com
3.5
Average
439 reviews
Replied to 90% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Everything Breaks
Thank you for the 5-star review! We’re glad to hear our team provided you with knowledgeable, professional, and friendly service.
Thank you Eddie and everything breaks.
Thank you, Eddie, for assisting me with my car. It broke down on the highway on my way to work, and I’m so grateful to have Everything Breaks as my extended warranty. It truly is a lifesaver, and I’ll definitely be an ambassador for your company. Thank you again for taking the time to calm me down and get help on the way. I really appreciate you and your team.
2 October 2025
Unprompted review
Reply from Everything Breaks
Thank you for the 5-star review! We’re so glad our team was able to help during a stressful situation and get you the support you needed on the road. It means a lot to know you feel confident in your coverage and would recommend us. We truly appreciate your trust!
Hello my representative Eddie was a…
Hello my representative Eddie was a warm and kind person he was patient , knowledgeable and very understanding. He went beyond his expectations to make me feel important and for that I want to thank him and pray they have others that will above and beyond to make their customers feel valued. Thank You
3 October 2025
Unprompted review
Reply from Everything Breaks
Thank you so much for the 5-star review! We’re glad to know our team was patient, knowledgeable, and understanding, and that you felt truly valued. We appreciate your kind words and your trust in us.
Accounting Issue
I had an issue that required speaking with someone from the accounting department. I spoke with Marco, who listened to my concern with interest and respect. He called my back within an hour with the information he had regarding the matter. We then began solving the issue with both his information and my information and with a short conversation we were able to resolve the problem to everyone's satisfaction. He was a most pleasant person to speak with and very helpful.
2 October 2025
Unprompted review
Reply from Everything Breaks
Thank you for the 5-star review! We’re so pleased to hear our team provided patient, knowledgeable, and understanding support. It’s wonderful to know you felt valued and well taken care of. We truly appreciate your kind words and your trust in us.
My customer service rep Eddie was very …
My customer service rep Eddie was very helpful and courteous. He is well knowledgeable about his job.
1 October 2025
Unprompted review
Reply from Everything Breaks
Thank you for the 5-star review! We’re glad to hear our team was helpful, courteous, and knowledgeable in assisting you.
Reply from Everything Breaks
Thank you for taking the time to share your feedback. We’re glad our team was able to help when you needed it, but we also see there’s room for us to do better. Your comments are important, and we’ll use them to continue improving our service. Hopefully, your next experience with us will be a 5-star one.
Magial
Magial, was very helpful in dealing with my problem today . He is a great asset to your company.
20 September 2025
Unprompted review
Reply from Everything Breaks
Thank you for sharing your 5-star experience! We’re so glad our representative was able to assist you and make the process easier. Your kind words mean a lot, and we truly value your feedback.
Marco is great!
Marco was very kind and helpful and solved all of my issues very quickly!
18 September 2025
Unprompted review
Reply from Everything Breaks
Thank you for your 5-star review! We’re so glad to hear that our representative was kind, helpful, and able to resolve your issues quickly. We truly appreciate your trust in us and look forward to being here whenever you need.
Robert 6158 was very helpful with this…
Robert 6158 was very helpful with this matter.
18 September 2025
Unprompted review
Reply from Everything Breaks
Thank you for your feedback. We’re glad to hear our team was helpful in assisting you. We’ll keep working hard to make sure your next experience is worthy of 5 stars.
We purchased a plan
We purchased a plan, yet it was cancelled several times by EB for nonpayment of premium. Their payments received posted the payment to the cc, yet sent out notices of cancellation. When our vehicle was in for repair of the air conditioner, the tech called EB with the amount repairs only to be told our policy had been cancelled! We had to get that straightened out! We ended up paying upfront front to get our vehicle back & experienced frustration to get refunded! It took several weeks only to be shorted $138 for what they called high labor costs. Then Jose whined when he has to deal with an unhappy customer. Our premiums pay his salary! EB then charged us for an additional month plus a $75 early cancellation fee. We would gave been money ahead never getting involved with EB. Hopefully this will save someone from going through the nightmare we experienced!
11 July 2025
Unprompted review
Reply from Everything Breaks
We’re sorry to hear about your frustration and want to provide full clarity regarding your account. You purchased your policy on May 17, 2024. A claim was filed by your repair facility on July 11, 2025. When our adjuster reached out, the facility did not answer, and by the time they returned the call on July 16, 2025, the repair had already been completed without authorization. On July 18, 2025, you requested reimbursement.
As clearly stated on every page of your contract, authorization must be obtained from the administrator before any teardown or repairs begin. Because this step was not followed, the claim did not qualify for reimbursement. Despite this, we went above and beyond by processing payment to assist you. The difference you reference was due to the repair facility overcharging on parts, as well as your $100 deductible. You were not “shorted” — the amount was paid in line with your signed contract and the final invoice.
On August 20, 2025, another claim was filed but was still in process when you requested cancellation on August 21, 2025. Because cancellation was requested before the claim could be finalized, it was denied. You were not billed for any month after cancellation. The charge you reference occurred on August 17, 2025, which was your normal billing date as outlined in your plan. As stated in the contract you signed, a $75 cancellation fee applies when the consumer requests to cancel.
While we understand this situation was frustrating, it is important to note that we followed the contract language and procedures exactly as agreed to at the time of purchase. We strive to be fair, consistent, and transparent in every case, and your feedback helps us continue to improve communication with both customers and repair facilities.
I had a great experience with Marco…
I had a great experience with Marco with all the help I need it and he was very friendly I'm very happy
17 September 2025
Unprompted review
Reply from Everything Breaks
Thank you for your 5-star review! We’re so glad to hear you had a great experience and that our team was friendly and helpful in providing the support you needed. Your happiness means a lot to us!
Miguel attended me very well and gave…
Miguel attended me very well and gave some really good info on finding some good cars as well
16 September 2025
Unprompted review
Reply from Everything Breaks
Thank you for your 5-star review! We’re glad our representative was able to assist you and provide helpful information. We truly appreciate your feedback and are happy we could make your experience a positive one!
Darlene was great
Darlene was great and helped me get my subscriptions cancelled
. Thanks Darlene
11 September 2025
Unprompted review
Reply from Everything Breaks
Thank you for your 5-star review! We’re glad our representative was able to assist you with cancelling your subscriptions. We appreciate your feedback and are happy we could provide a positive experience!
I had an emergency arise
I had an emergency arise, and it has financially disturbed the Apple cart so to speak, and I called and spoke to Darlene and she was able to assist me so that I could still keep my coverage and not have the weight of the world on me right now. I truly appreciate her kindness and her compassion. Thank you so much for having the best employees.
11 September 2025
Unprompted review
Reply from Everything Breaks
Thank you for your 5-star review! We’re so glad our representative could assist you during a challenging time and provide support with compassion and understanding. We truly appreciate your feedback and are happy we could help make things a little easier for you!
I purchased a whole house and auto…
I purchased a whole house and auto policy and everytime I called I was told they didn't cover that. I cancelled the policy 3 times in 90 days and it didn't get done and I was still billed. I stopped that from happening again. the company doesn't rate even one star but that's the lowest I can go
10 September 2025
Unprompted review
Reply from Everything Breaks
We’re sorry to hear about your frustrations, and we appreciate the opportunity to clarify. After reviewing your account, we do see that you held both a home and vehicle policy with us beginning January 7, 2025. A claim was filed in June 2025 for replacement of ABS components. While part of the repair was approved, the ABS module and HCU were not covered, as documentation showed the issue existed prior to the policy start date. As outlined in your contract, pre-existing conditions are not eligible for coverage.
We also want to clarify that a cancellation request was first received on September 10, 2025, and your policies were cancelled at that time. We did not find any prior requests for cancellation on record.
We understand that denied claims and cancellations can be frustrating, but we strive to handle every case fairly and in accordance with the contract terms.
It was great because I been trying too…
Darlene was great and well spoken
8 September 2025
Unprompted review
Reply from Everything Breaks
Thank you for your review! We’re glad to hear our representative provided you with clear and professional assistance. It’s always our goal to make every interaction a positive experience.
Debra was kind and courteous about…
Debra was kind and courteous about helping me to save money on my contract on my 2017 RAV4. Thank God for everything breaks. Keep up the great work thanks
8 September 2025
Unprompted review
Reply from Everything Breaks
Thank you for sharing your experience! 🌟 We’re so glad our representative was able to assist you with kindness and courtesy, and that you’re happy with the savings on your contract. We truly appreciate your support and encouragement—it means a lot to us!
Reply from Everything Breaks
Thank you for your 5-star review! We’re so glad our representative was able to assist you and make your experience a positive one. Your feedback means a lot to us, and we look forward to continuing to provide you with excellent service.
The representative Robert was very…
The representative Robert was very helpful in providing me information about my claim he was great, patient and knowledgeable but as I read I pray that all goes well with my claim. I have been following all their steps and it's becoming scarey but I will have faith that this company will stand up to their end as I will do the same. Will update my progress
28 August 2025
Unprompted review
Reply from Everything Breaks
We’re happy to hear that our representative was able to provide you with helpful information and support regarding your claim. We understand that the process can sometimes feel overwhelming, but please know our team is here to guide you every step of the way. We appreciate your patience and trust, and we are committed to doing our part to make sure your claim is handled properly. Thank you for sharing your experience, and we look forward to standing by our commitment to you.
They were great!
Was super worried about filing a claim due to mixed feelings regarding warranty companies, as well as the reviews. But I was back in my car in no time. Car wouldn’t start, called for a tow, took it in on Monday and had my car back by Friday. Spoke with a few representatives from the company and they were transparent. Great service provided. Definitely recommend!
22 August 2025
Unprompted review
Reply from Everything Breaks
Thank you so much for sharing your experience! We know filing a claim can sometimes feel stressful, so we’re thrilled to hear our team made the process smooth and transparent for you. We’re glad you were quickly back on the road and that our representatives provided the service you deserve. Your recommendation means a lot to us! 🚗✨
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