Everything Branded UK Reviews 

2,896
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, responsive, and going above and beyond to ensure a smooth process. Many highlight the excellent product quality, noting items often exceed expectations and match design proofs perfectly. The ordering process is frequently described as efficient, with fast turnarounds and timely deliveries, even for last-minute requests, reflecting outstanding service and clear communication. However, some customers noted significant customer service issues, reporting unresponsiveness, disconnected calls, or a lack of follow-up on inquiries. A few others also experienced problematic order fulfillment, with missed deadlines, incorrect items, or orders not arriving as expected.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, efficiency, and excellent... See more

Product

Customers consistently note positive experiences with product quality, with many praising the good quality... See more

Order

Reviewers highlight positive aspects of order, often finding the process very easy and simple to make or... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the helpfulness,... See more

Service

Users describe positive interactions with service, with many reviewers consistently praising the efficiency... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really rapid response from the sales team, and they worked really hard to turn around our order really quickly. The quality of the product was really good and the design came out well. Only criticism... See more

Company replied

Rated 5 out of 5 stars

Jay, without doubt, was exceptional. Incredibly prompt. Polite. And nothing appeared to be to much trouble, even though there were several rounds of corrections. I would not hesitate to use these guys... See more

Company replied

Rated 5 out of 5 stars

Ordered branded merch for internal event from Isabel. She was super responsive throughout, even when the delivery could not be located at the hotel. She acted quickly and found the relevant delivery p... See more

Company replied

Rated 5 out of 5 stars

I found Everything Branded UK as I needed Flip Flops for customer giveaways, & Everything Branded went above & beyond from start to finish. Best price with postage, & Dos Mangio the business develo... See more

Company replied


Company details

  1. Promotional Products Supplier
  2. Promotional Item Store

Written by the company

Everything Branded is one of the UK's leading promotional products distributor. With over 30,000 products available online there is a printed product for every charity fundraising event, marketing drive or corporate awards giving. Every one of our customers will be given a dedicated account manager who will take you through the order process from first quote to potential re-order. EverythingBranded.co.uk offers completely free and unlimited visuals so you can see how your printed product will look before you buy it. Amendments are free too, we want to make sure you're happy before we go to print.

EverythingBranded

Written by the company

We Brand Everything

Cheapest Prices & Quickest Delivery

We offer a best price guarantee

If you find our products cheaper somewhere else, send us the quote. We'll be able to beat it!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(2,896)

116 reviews in the last 12 months

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Rated 5 out of 5 stars

It is a real pleasure to work with Triesha and team

It is a real pleasure to work with Triesha and the team. Their reliability, attention to detail and quality and fast turnaround time have always been appreciated. The wonderful contact and communication make it a pleasure working with Triesha. Thank you.

31 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

It’s great to hear how great your experience has been with Triesha. Sounds like they really go above and beyond to keep things running smoothly.
Many Thanks The Customer Care Team

Rated 1 out of 5 stars

In all my years of ordering online I…

In all my years of ordering online I have never felt so cheated. I ordered a pen on the over a year ago and to date(07/10/2023), still have not received it. I made an enquiry on or around the 18/10/2023 and was told someone would get back to me within 48hours when that didn't happen I rang the number at the bottom of the invoice email and was told it would have been sorted. I am still wait a whole year later. Would have given zero stars but I wouldn't have been able to write a review.

30 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Hi Janeeze.

Thank you for taking the time to leave us your feedback. We are sorry to hear that you have not had the best experience with us, we would love to look into this further for you, if you would kindly reach out to us with all of the details at customercare@everythingbranded.co.uk, we will investigate this issue further.
Many thanks, The Customer Care Team.

Rated 5 out of 5 stars

Great communication, quick delivery and top quality product!

I came to Ivan and team quite last minute for a product needed for an event we are going to. They were so quick with their response and got everything sorted in more than enough time. The product was great and our customers and clients loved it when we gave it out at our event. Thank you so much!

15 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

That's fantastic to hear! It sounds like Ivan and the team really came through for you, especially with the tight timeline. Glad the product was a hit at your event—sounds like it made a great impression!
Many Thanks, The Customer Care Team

Rated 5 out of 5 stars

Daniel O was great to deal with

Daniel O was great to deal with - responsive, and helped me navigate design approval and payment quickly as I needed the merch urgently!

30 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Sounds like Daniel O really came through for you! It's always a relief when someone is responsive and helps move things along quickly, especially when you’re on a tight timeline. Glad everything worked out!
Many Thanks, The Customer Care Team

Rated 5 out of 5 stars

Great support from Cameron

Cameron was very helpful, responded promptly to any deign updates we requested and even went the extra mile to call and arrange an expedited delivery although we were a bit past the deadline with the design. Highly recommend!

29 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

It’s great to hear that Cameron went above and beyond to ensure everything was completed on time, especially given the tight deadline. Thank you for sharing your positive experience
Many Thanks, The Customer Care Team

Rated 5 out of 5 stars

Great service

Great service. Patrick was very responsive, providing good customer service. Quality product and the company are easy to work with. Would use again.

28 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you for the positive feedback! It’s great to hear that Patrick was responsive and provided excellent customer service. We're glad you were pleased with the quality of the product and found the process easy to navigate. We’d be happy to work with you again!
Many Thanks, The Customer Care Team

Rated 5 out of 5 stars

Fast and easy

28 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Glad to hear it was fast and easy! We aim to make things as smooth as possible for you. Let us know if you need anything else!
Many Thanks, The Customer Care Team

Rated 5 out of 5 stars

Great experience

We've had a great experience working with May. Quotes and proofs are always delivered quickly, and our branded umbrellas have been getting lots of compliments. It certainly won't be the last time we use Everything Branded for our marketing and merchandise needs!

24 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

We're so glad May was able to provide quick quotes and proofs, and it's great to know the branded umbrellas are getting such positive feedback. We look forward to working with you again for your future marketing and merchandise needs!
Many Thanks, The customer care team 😊

Rated 5 out of 5 stars

Great communication

Great communication, fast turnaround and good quality product. Will use again - thank you in particular to May who assisted me from start to finish.

23 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks for the great feedback! We’re so glad to hear that you were happy with the communication from May, fast turnaround, and quality of the product. We look forward to working with you again!

Many Thanks, the customer care team 😊

Rated 5 out of 5 stars

Great communication and quick turnaround

We worked with Triesha Moon who was a fantastic resource, making sure we were satisfied with our selections. The Everything Branded team created quick, professional proofs, and offered multiple colors and designs so we could get exactly what we wanted.

23 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks for the great review! It’s awesome to hear that Triesha was such a helpful resource. We really appreciate your feedback and look forward to working with you again!

Many Thanks, the customer care team 😊

Rated 5 out of 5 stars

Fantastic service and great products

Fantastic service and great products
It was a rush job and John Pineda was fantastic in getting the order delivered on time
We will definitely be using Everything Branded again

3 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks for the feedback! We're so glad John could help get everything sorted and delivered on time, especially with the rush job. We really look forward to working with you again in the future!

Many Thanks, The customer care team 😊

Rated 1 out of 5 stars

The WORST experience ever!

I had the worst experience with Everything Branded. They did not label my boxes properly (I reminded many times) and they were lost because of this. £1700 were thrown away and noone took responsibility for that. I do not recommend this company.

14 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Hi Julia,
Thank you for taking the time to leave your feedback and we are sorry to hear that you have not had a great experience on this occasion. We would love to assist you in this matter and restore your faith in our services. Kindly reach out to us with all the details at customercare@everythingbranded.co.uk, we would love to learn more about this experience and establish how we can help you moving forward.
Many thanks, The Customer Care Team

Rated 5 out of 5 stars

Great!

We needed to purchase new sustainable merchandise for our company and Cameron Robertson was so prompt and so helpful with organising everything. He was flexible with design and emails were clear. We will definitely use Everything Branded for our next purchase.

6 September 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks for the great feedback! We're so glad Cameron could help you with your sustainable merchandise needs. Looking forward to working with you again for your next order!

Many Thanks, The customer care team 😊

Rated 5 out of 5 stars

Brilliant quality jumpers and…

Brilliant quality jumpers and incredibly quick delivery. Thanks to Milli for all your support with the purchase.

10 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks so much! Glad to hear you're happy with the jumpers and the speedy delivery. Milli definitely made sure everything went smoothly. Appreciate your support!

Many thanks, the customer care team😊

Rated 5 out of 5 stars

5 Star!!

Amazing assistance from May! I was in touch with a few other promotional company before deciding to go ahead with everything branded. Solely because of the amazing assistance I received. May was very quick at replying and answering all my questions. She was not pushy at all. Will definitely order more from her. Thank you

17 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

We’re so glad May was able to provide such excellent support and made the difference in your decision to go with Everything Branded. We look forward to working with you again, and thanks for choosing us!

Many Thanks, The customer care team 😊

Rated 5 out of 5 stars

Superstar Triesha

Triesha was very quick to respond to all my messages and couldn't do enough to help, she was fantastic. I'll definitely use everythingbranded again because of her customer service.

11 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you for your kind words! We’re so happy to hear that Triesha provided such fantastic service and was quick to respond to all your messages. It’s great to know her support made such a positive impression. We truly appreciate your feedback and look forward to assisting you again in the future!

Many Thanks, The customer care team 😊

Rated 5 out of 5 stars

Thank you Kate Krensy Bandorio at Everything Branded

Thank you Kate Krensy Bandorio, for all your fantastic support in getting my order through to me at such short notice and in time for my organisations event.

Keeping me updated was really reassuring and I'm so pleased with the result. I will definitely be using Everything Branded again. What a team!

11 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

We're so glad to hear that Kate was able to provide such fantastic support and get your order to you on time for your event. It’s great to know that the communication and updates were reassuring, and that you're pleased with the final result.

Many Thanks, The customer care team 😊

Rated 5 out of 5 stars

Really quick responses from Jay and his…

Really quick responses from Jay and his team, very quick turnaround, would definitely use them again for more products!

10 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

We’re thrilled to hear that Jay was able to provide quick responses and a fast turnaround. It’s fantastic to know you’re happy with the service and will be returning for more products in the future. We look forward to working with you again!

Many thanks, The Customer Care Team 😊

Rated 5 out of 5 stars

Thank you May Catacutan

From my first enquiry to the delivery of the excellent product this was a first class experience. I was guided and offered suggestions from my initial brief with visuals helping me make the final choice. Very professional company with great friendly sales consultant.

28 September 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you for your kind words! We’re so pleased to hear that May provided you with a first-class experience, It’s great to know that the suggestions and visuals helped you make the best choice, and we’re glad you were impressed with both the product and the service. We truly appreciate your feedback and look forward to assisting you again in the future!
Many Thanks,
The Customer Care Team😊

Rated 5 out of 5 stars

Excellent support and product

Patrick's support to get our promotional pens sorted and delivered on time for an event was fantastic. THe product supplied is also really good. We're very happy.

11 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

We're thrilled that you’re happy with both the service and the product quality. Looking forward to working with you again in the future!

Many Thanks,
The customer care team 😊

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