Insured bikes for another year. No issues as never needed to claim but all ok for past few years of using them. However, I am amazed this company still hasnt got an APP for easy reference and self se... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Read lots of good reviews, so decided to go ahead & insure my photography equipment through Eversure. The process was really easy & straightforward, really competitive quote, hopefully I will never... See more
Company replied
I had no interaction with Eversure just a renewal notice, price the same as last year, never had to make a claim so not much to comment but when I have spoken to them they have been friendly and helpf... See more
Company replied
After the initial disappointment with an increase in the premium despite not having made a claim, I called and was happy with the reduced price
Company replied
Company details
- Insurance Agency
- Caravan and Motorhome Insurance Company
- Cycle Insurance Company
- Insurance Broker
- Insurance Company
About Eversure
Written by the company
Eversure provides specialist insurance designed to protect the things most important to you - whether they’re part of your hobbies or your livelihood. Our Camera, Static Caravan, Touring Caravan, and Bicycle insurance policies are built to provide reliable cover and lasting peace of mind.
Our mission is to offer straightforward protection with a customer-first approach, so you can enjoy the things you rely on with confidence.
Contact info
Bury Street 1-3, GU2 4AW, Guildford, United Kingdom
- https://www.eversure.com/contact.aspx
- www.eversure.com
4.3
Excellent
883 reviews
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I notified Eversure before the 2025…
I notified Eversure before the 2025 renewal that I had changed my camera setup. But they insured for the old gear again this year. Having received two weird emails they eventually registered my new gear and as its worth less than the old stuff I got a £39 refund and an apology.
21 March 2026
Reply from Eversure
Hi there,
Thank you for taking the time to leave a review – we really appreciate your feedback.
Having reviewed your account, I can see that you contacted us in March 2025 to request a policy amendment. We did ask for some additional details at the time, but unfortunately we didn’t receive a response, so the changes weren’t completed.
I’m sorry this meant your renewal was generated using the previous information. We did require those extra details before we could proceed with any changes.
I’m glad to hear this has now been resolved for you.
Kind regards,
Chloe
Reply from Eversure
Hi Jason,
We're happy to hear that our instructions were quick and easy for you to follow. Thank you for your positive feedback!
Kind regards,
Anna
offering a fair price and not charging…
offering a fair price and not charging extortionate admin fees
24 March 2026
Reply from Eversure
Hi Colin,
We're happy to hear that you found our pricing fair and appreciated our transparent approach to fees. Thank you for your positive feedback!
Kind regards,
Anna
Easy to use and competitive pricing
24 March 2026
Reply from Eversure
Hi Graham,
We're glad you found our website user-friendly and that you appreciated our competitive pricing. Thank you for your positive feedback!
Kind regards,
Anna
Reply from Eversure
Hi,
We're happy to hear that you found the renewal process easy. We appreciate your positive feedback regarding our product.
Kind regards,
Anna
Easy to do on line
23 March 2026
Reply from Eversure
Hi,
We're glad you found it easy to use Eversure! Thank you for your positive feedback.
Kind regards,
Anna
Policy recommended
I have always found my renewals very prompt and good service provided
20 March 2026
Reply from Eversure
Hi Jane,
We're happy to hear that our renewal process has been prompt and that you've had good service. We appreciate your positive feedback!
Kind regards,
Anna
Reply from Eversure
Hi Kim,
We're happy to hear that you found it easy to get a quote and saved money. Thank you for sharing your positive experience with us!
Kind regards,
Anna
Avoid these amateurs
I made a claim against my bike insurance about a month before my insurance was due to expire. A few weeks later I received an email stating that my renewal was being declined, which was bemusing but not a problem as I hadn't asked for it to be renewed. Then a few weeks later I receive another email: "success! your cover has been renewed for another year!". No advance notification that this was happening, no idea how much they had taken out of my account, no communication at all. I phoned them, as to be expected on hold for ages, and eventually spoke to someone who didn't know what was happening and put me on hold again whilst she went to figure out was what going on. She came back to me saying she guaranteed that she would get back to me by the end of the day. She didn't get back to me.
I called Ever(not so)sure again the next day and spoke to someone else. Again she was not sure what had happened but assured me that the money that had been taken out of my account would be refunded. It was refunded-MINUS A PENNY!!!. In other words, not enough to complain about but enough for them to make a tidy profit should they do this to everyone they pay out to. Use Sundays for your cycle insurance- costs a bit more but more competent and trustworthy
18 March 2026
Reply from Eversure
Hi,
Thanks for your review, and we’re sorry for the confusion caused.
A renewal was initially not offered following your recent claim, and an email was sent in error before this could be referred to our underwriters. Once reviewed, the decline was removed and your policy became eligible for renewal again. Unfortunately, a new renewal invitation wasn’t issued, which we now know meant the charge came as a surprise - we sincerely apologise for this.
This has now been raised internally to prevent similar issues going forward, and we’re glad the matter has since been resolved.
Kind Regards,
Chloe
I found the insurance for my e bike…
I found the insurance for my e bike that is affordable for my budget and when I call their customer service is not difficult to speak to someone with my questions.
19 March 2026
Reply from Eversure
Hi Lyndon,
We're happy to hear that you found affordable e-bike insurance and that our customer service was easily accessible for your questions. Thank you for your positive feedback!
Kind regards,
Anna
Quote update
I was sent a quote, same price as last year, so I went on a comparison site and it was 50 pounds cheaper
Eversure honoured that new quote for me
19 March 2026
Reply from Eversure
Hi Keith,
We appreciate you bringing this to our attention and are so glad we could honor the new quote for you. Thank you for your feedback.
Kind regards,
Anna
Easy website to navigate and choose…
Easy website to navigate and choose relevant options for your insurance needs. Clear details of what’s covered and what’s not.
19 March 2026
Reply from Eversure
Hi Steve,
We're happy to hear that you found our website easy to use and that the insurance details were clear. Thank you for your positive feedback!
Kind regards,
Anna
I met Eversure Reps at The Photography…
I met Eversure Reps at The Photography Show in Birmingham and found them to be really friendly and knowledgable .
16 March 2026
Reply from Eversure
Hi Robin,
We're happy to hear that you found our guys at The Photography Show friendly and knowledgeable - we love meeting our customers in person! Thank you for sharing your positive experience with us.
Kind regards,
Anna
Reply from Eversure
Hi Sandie,
We're happy to hear that you found our process quick and easy, and our prices competitive. Thank you for your positive feedback!
Kind regards,
Anna
Ease of renewal and minimal price…
Ease of renewal and minimal price increase earned 5 stars.
17 March 2026
Reply from Eversure
Hi Brian,
We're happy to hear that you had a positive renewal experience and appreciate the minimal price increase. Thank you for your feedback.
Kind regards,
Anna
Reply from Eversure
Hi Peter,
We appreciate you reaching out for a competitive rate. We're glad we met your expectations. Thanks for your feedback.
Kind regards,
Anna
easy to do and a great price
20 March 2026
Reply from Eversure
Hi James,
We're happy to hear that you found Eversure easy to use and the price of our policy to be great. Thank you for your feedback!
Kind regards,
Anna
Trying repeatedly to phone eversure
Trying repeatedly to phone eversure. Very disappointing
18 March 2026
Reply from Eversure
Hi Janette,
Thank you for your feedback. We’re sorry to hear that you’ve been unable to get in touch and understand how frustrating this may be.
To help us assist you as quickly as possible, please contact us via our contact form on the website, and an agent will happily assist:
https://www.eversure.com/contact.aspx
Kind regards,
Chloe
Insurance like it used to be.
Talking to a real person! and the renewal came in cheaper than I was expecting.
17 March 2026
Reply from Eversure
Hi Mike,
We're happy to hear that you had a positive experience speaking with our team and that your renewal was less than expected. Thank you for your feedback!
Kind regards,
Anna
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