Eversend Reviews 

818
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 400 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service and swift response times, noting helpful and efficient support. Many people find the app easy to use, providing fast, reliable, and seamless transactions for various financial needs. However, some people mentioned experiencing delays with payments not reflecting or issues with funds after deposits. A few other people also felt that customer support became unresponsive, especially when dealing with blocked accounts or unresolved transaction issues. Additionally, some users reported issues with card rejections and basic app functionalities being under maintenance.

What people talk about most

Customer service

Users describe positive interactions with customer service, highlighting the support system's efficiency and... See more

Service

Clients share positive opinions on service, highlighting its speed, reliability, and accessibility for... See more

Response time

People report positive experiences with response times, with many reviewers highlighting the swift and... See more

Application

Customers consistently note positive experiences with the app, with many considering it one of the best they... See more

Payment

Consumers find payment to be ambiguous, with many praising its seamlessness for international transfers and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had issues reconciling my maiden name with my name after marriage. Reached out to the team and I got a response in minutes. All through the process, they were prompt and worked smart (a team member im... See more

Rated 5 out of 5 stars

The swift customer response shows they have customers at heart . Don’t be scared . Eversend is the safest for me because it helps me split and recieve payments from my international partners

Rated 5 out of 5 stars

I had a great experience using the Eversend app to send money from the diaspora. The process was fast, smooth, and very reliable. I especially appreciated how easy the app is to use and how quickly th... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

Eversend – Move money easily Eversend simplifies global money movement with secure, fast, and low-cost stablecoin-based payments, cross-border transfers, multi-currency virtual accounts, and virtual cards. Designed for individuals and businesses, Eversend ensures seamless international transactions with transparent fees and top-notch security. Join today and experience effortless global finance.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

818 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(818)

451 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Well first I thought the app was a scam…

Well first I thought the app was a scam cuz my money didn't appear in eversend after I transferred it buh the customer support was able to make me understand that the name of the bank used to transfer was different from the name in my eversend bank..
And they' said my refund will come within 3-15 days...
In case it happens to you
No panic just contact customer support and pray it's joalice or bukola that answer's.......

16 February 2026
Unprompted review
Rated 1 out of 5 stars

A Pattern I Can’t Ignore

I previously updated my review in November 2025 after Eversend refunded me and resolved a serious issue where my money had disappeared. I gave them credit at the time because they eventually fixed it.

Unfortunately, I’m back here again in February 2026 with a very similar problem.

on this day recently, I topped up some money and the funds have not reflected in my wallet. On top of that, I’ve noticed unexplained deductions and unclear charges from the virtual CC. mark-you this issue was never there when i firstly started using the app . The app is extremely slow, freezes often, and after reinstalling it to try and fix the issue, I can log in but cannot properly load my balance.

This is no longer a one-time mistake. When the same type of issue happens more than once, it becomes a trust problem.

Customer support has also been disappointing this time. My message was seen in the in-app chat but not responded to. When people’s money is involved, silence is unacceptable.

I gave them the benefit of the doubt before. But recurring financial inconsistencies make it very difficult to trust this platform.

Handling money requires consistency and transparency. At this point, I cannot confidently recommend this app.

26 February 2026
Unprompted review
Rated 1 out of 5 stars

Poor app

Poor app. So full of bugs. I deposited money but each time I deposit, they have to review my transaction for hours which is such a bad experience.

22 February 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend.

I highly recommend.
I have been using Eversend for some 4-5 years now and I mostly don’t have reasons to make a complaint to customer service except a very few occasions which usually is always due to a network issues for delayed transactions and their response is always swift and issues resolved quickly, safe for just one time that the issue lasted till the next day before been resolved. It has been a pleasant journey with them and I’ll continue transacting using this platform, I highly recommend.

19 February 2026
Unprompted review
Rated 3 out of 5 stars

I've used it for some months

I've used it for some months, they're trying really. But I can't withdraw in Senegal and I can't withdraw via crypto. They should try to fix that. Also their virtual card works perfectly for me

19 February 2026
Unprompted review

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