Impressed with Mark at Customer Services, he organised a Royal Mail return rather than Evri as we have no drop off points where we live. Very happy to be able to return my not needed items, thank you
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Ever-Pretty is your go-to source for stylish and affordable dresses for every occasion! With countless on-trend evening gowns, cocktail dresses, and more, you can’t go wrong with a dress from our collection. Celebrate a wedding in style or rock a striking, bold look for your next night out. No matter where you’re headed, Ever-Pretty has the best dress for every event. The best part of shopping Ever-Pretty? Finding a gorgeous dress that fits your budget and your personal style. Shop for a look you love at a price that’s even better, only at Ever-Pretty.
Contact info
16721 Noyes Avenue, 92606, Irvine, United States
- +1 8886251828
- customerservice@ever-pretty.com
- www.ever-pretty.com
Replied to 70% of negative reviews
Typically replies within 2 weeks
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True to size
I listened to many reviews saying to size up which I did but unfortunately it was too big. The dress is beautiful so I returned for an exchange for my size and fits well. I am 5'2 so I do have to have it taken up as expected as its a maxi. It did take about a week to arrive but definitely worth it.
Great purchase
My order arrived quickly, the dress was well-made and a great fit for an upcoming event (my niece's wedding). When I emailed their customer service with a question about fabric care, they replied promptly and in detail. I would definitely recommend this store.
They deduct A LOT more than just a…
They deduct A LOT more than just a shipping fee for returns. I ordered 3 dresses because I wasn’t sure which style to get. Only took them out to try them on and packaged them back up. They deducted $60 from my order.
Lovely dress and great service
I am very happy with the dress I received. Delivery was quick and I feel like it ran true to size. I did have to swap the size, but only because I’m kind of “in between” sizes. The return process was simple and quick. The consultant was pleasant and helpful.
I’m very satisfied
I really like this site
I really like this site, really good quality dresses at good prices, returns are available and easy and always someone to chat to by email an fast response, il be using these again and would highly recommend 😊
I am preparing for my daughter's…
I am preparing for my daughter's wedding and ordered 2 gorgeous dresses from Ever-Pretty. They came in on time and were just beautiful and well made. Unfortunately, I had to return them not because there was anything wrong with the dresses but because I am so short! The Return Process was quick and easy.
Choir Dresses
Ordering was very well organised and delighted with the discount 40 ladies delighted with their dresses. Quick delivery and on time.
Customer service absolutely amazing had…
Customer service absolutely amazing had to change a dress because of certain circumstances and they helped me I was so stressed and they helped so thank you very much 10/10 service
Beautiful dresses
I have now bought two dresses from this company. Amazing quality, so well made and gorgeous dresses! A few times I have had to use customer service and they have been fabulous. Highly recommend.
Affordable dresses
Affordable dresses, I brought a few for a wedding I’m attending, needed return a couple which was a bit of a hassle but nothing too wild.
Dresses are lovely, bright colours and looked just like the pictures.
I would recommend to size up though, the sizing guide isn’t accurate.
I am extremely excited about my new…
I am extremely excited about my new dress this will be my 3rd I love how they fit and the choices of colors and styles.
Thank you Ever pretty
Easy ordering
It was easy to order and they had a quick turnaround. I did have issues with trying to return 3 of my dresses but once I reached out, customer service looked into the issue and allowed my returns.
the customer service was exceptional
the customer service was exceptional. They went above and beyond to make sure my dress selection arrived as promised for the ball for which I was trying to attend. The package arrived in time, and the email communication was on spot and very professional and a pleasure to correspond with. keep up the good work.
I loved the dress
I loved the dress, but it was a bit small. I went to exchange it but could not figure out how to really do it. Was getting frustrated. Went to the chat and that person was very helpful. Not being computer savvy that person walked me through the and made the exchange easy with help. The product is beautiful and cannot wait to wear it at my event. Would definitely buy from here again. Good product and great customer service.
I have bought a few dresses from Ever…
I have bought a few dresses from Ever Pretty. The quality is perfect especially in comparison to other shops and sites with respect to the prices. Sizes are true to size. Customer service is the best I have ever known. I totally recommend Ever Pretty 100% you will not be disappointed believe me (and I am very fussy).
More than top notch. Thank you EP.
Great dresses BUT save yourself some…
Great dresses BUT save yourself some money & buy them from SHEIN. I have spent over £120 extra to accidentally when having a browse find the same dresses on the SHEIN website under ‘EVERPRETTY bridesmaid dresses’. They are at least £30 cheaper on SHEIN with cheaper postage too!
The dress was beautiful, to me it wasn't true to size was easy to return, but they charge way to much to return , and for that reason I wouldn't order from ever pretty again
The dress was beautiful, but to me it wasn't true to size,it was easy to return but they change to much to return and for that reason I would not order from them again
Top customer service
Ever Pretty have been amazing. I had ordered 6 dresses in total for my bridesmaid and decided to return them and order a different material. I received a full refund but then realised I’d forgotten to contain one of the dresses in the package. I contacted Ever Pretty for a returns label and was told to donate the dress and not return it.
I ordered dresses for my bridesmaids…
I ordered dresses for my bridesmaids and they are so beautiful!! Perfect fit for all and very flattering - I had great customer service and would definitely order from Ever Pretty again 😊
Daphne in customer service has been…
Daphne in customer service has been amazing ! I've had to send back and swap dresses and she has been so helpful
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