Always a pleasure using Evans Halshaw Middlesborough for my car servicing. Angela Gardner always goes above and beyond in getting my car booked in at a date and time that suits me. I do a lot of miles... See more
Company replied
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Horrendous service would defiently not recommend to anyone to use the garage. Advised that fault would be fixed with no cost, total lack of transparency from staff who kept changing the story trying... See more
Company replied
The Customer Service experience was top-notch. The staff were friendly and efficient and my service visit was smooth and without hitch.
I would just like to thank the staff who carried out my annual car service and it's first MOT. I was well informed. The staff on the reception desk are always courteous friendly and knowledgeable an... See more
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Cambridge Road, Cargo Fleet, TS3 8AG, Middlesbrough, United Kingdom
- 01642 253666
4.6
Excellent
537 reviews
Asks customers to review
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The Customer Service experience was excellent.
The Customer Service experience was top-notch. The staff were friendly and efficient and my service visit was smooth and without hitch.
6 July 2026
Tyre fitting
Angela kept me informed of progress fitting the tyres and offering cups of coffee
7 July 2026
Great customer service
Great customer service. Good communication with customer, very friendly and pleased with service and presentation of showroom
6 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent service from start to finish keep you up dated if any problems with your car
Excellent friendly staff can’t do enough for you
6 July 2026
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hello Deborah,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Vauxhall Middlesbrough Customer Services
The service provided has got worse over…
The service provided has got worse over time. I won't be using them again. Uninterested in my issues and just wanted the money. I'd advise against them
30 June 2026
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hi,
Thanks for sharing your feedback on your experience with Evans Halshaw Vauxhall Middlesbrough. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Vauxhall Middlesbrough Customer Services
efficient and car cleaned
27 June 2026
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hello Anthony,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Always a pleasure using Evans Halshaw…
Always a pleasure using Evans Halshaw Middlesborough for my car servicing. Angela Gardner always goes above and beyond in getting my car booked in at a date and time that suits me. I do a lot of miles so sometimes have 2 services a year. Angela always gets my car out of the workshop promptly and it’s always CLEAN which is more than most dealers do….
29 June 2026
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hi Peter,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Angela at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Brilliant job as always on my car MOT…
Brilliant job as always on my car MOT and service, thankyou !
7 January 2026
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hello Lilly,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hello Karen,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Middlesbrough Customer Services
Horrendous service would defiently not…
Horrendous service would defiently not recommend to anyone to use the garage.
Advised that fault would be fixed with no cost, total lack of transparency from staff who kept changing the story trying to get us to pay for repair. Finally got sorted after them having the car sat their for 13 days. Appalling
8 June 2026
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hello Claire,
Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services
Very satisfied
The staff very professional and polite explained what they did on the service and I received a short video of what they did.
22 June 2026
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hello,
Thank you very much for leaving a 5 star review.
We really appreciate it!
Have a great day!
Evans Halshaw Vauxhall Middlesbrough Customer Services
Excellent service
Fantastic efficient and friendly staff ! Especially Richard and my car looked and smelt amazing thank you! Oh and the complimentary coffee was gorgeous
18 June 2026
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hello Lynn,
Richard will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Middlesbrough Customer Services
Richard’s was great tried his best but very disappointed.
Not Richard’s fault at all and he helped the best he could but total miss communication at sale on what’s included in guarantee and no booklet given upon sale.
Was not impressed I had to pay nearly £280 on my car when I only got in febuary and the issues it had are totally out of my control.
Quite disappointed really.
Abbie
10 June 2026
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hello Abigail,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at help@evanshalshaw.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Evans Halshaw Brand Customer Services
Staff always helpfull,work well carried out.
Staff always helpfull, standard of work on car, always first class, a nice touch to have car returned having had a nice cleanup.
10 June 2026
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hello Terence,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hello Michael,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Middlesbrough Customer Services
Lack of communication to waiting…
Lack of communication to waiting customers about the situation of their car undergoing services.
Why is there additional payments to be made, when you agree to a service agreement plan DD monthly payments.
4 June 2026
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hi Michelle,
Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hi Mark,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Richard at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hello Jithin,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Always friendly (thank you, Angela!)
Always friendly and positive (thank you, Angela Gardner!) when I arrive, and efficient and informative as work is being done on my car.
19 May 2026
Reply from Evans Halshaw - Vauxhall Middlesbrough
Hi Rod,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Angela at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
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