The staff were extremely helpful - professional, friendly and efficient. They even invited me to sit on a desk in the corner of the showroom so I could work on my laptop while my car was being service... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The staff were extremely helpful - professional, friendly and efficient. They even invited me to sit on a desk in the corner of the showroom so I could work on my laptop while my car was being service... See more
Company replied
Excellent service, ensured we were looked after, car was managed well and valeted before collection, everything in place to ensure we were legal to take the car away and we were collected from the st... See more
Company replied
Staff at Evans Halshaw very good and explained what was necessary to me. They kept me informed regarding the servicing of the car and when it passed its MOT. I would definitely recommend them.
Company replied
Motability customer Ignorant staff, poor communication, staff not knowledgeable about procedures or who does what in the showroom. Left waiting after being told to stand at an empty desk, no chairs a... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Written by the company
Every Day Low Prices
Whitehall Road, LS12 4RJ, Leeds, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The experience of using their services was first class. Everything was explained in detail.

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Everything went smoothly and was done very quickly. Car works a dream now.

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
I was dealt with politely and efficiently. Thanks to all in the Servicing department

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Very proffesional service and polite young men who put me at my ease being a women in a man’s environment. I was very impressed

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
I had a great experience at Evans Halshaw on Whitehall Rd in Leeds. Excellent service and all the staff were friendly and helpful . Would definitely recommend.

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Very good customer care,staff really professional at there jobs,refreshing to receive it,not always the case.

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
I was 30 mins late. - no problem
I was kept informed of progress - great
Vehicle ready sooner than anticipated - great again
Ash - on desk - very polite and friendly.

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Staff was friendly and gave clear explanation which was easy to understand about the service plan.
Clear explanations were made on a video when my car was being serviced. Thank you for the great work you are doing.

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Kept me informed of the whole process and advised of any additional works which may need attention in the future

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
I was greeted by Nathan at the service desk who swiftly explained the plan for the morning.
It was a smooth and positive experience.
The video and health report was delivered to my email promptly as I was waiting on site. I believe Anthony completed my vehicle check and gave clear advise.
My car was washed and returned prior to the 1pm time frame I was expecting which was great.
Another colleague from the team ( I didnt catch their name sorry ) took my payment and walked me back to my car which was a nice touch.
A great experience with this team as I do usually find ( though the sales team are a different story )
Credit where credit is due, Nathan in particular has always resolved my queries and been extremely polite, even when I have been a nightmare.
Thankyou all involved in my visit yesterday, hopefully see you in 12 months and not before politely

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Car was in for a warranty issue that took nearly 4 months and multiple calls from me to get booked in. Poor communication. Timings agreed not met. Apparently my car needed additional work at an extra cost but when I questioned and refused to pay for it, it then didn't need doing!

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Van went in with no faults.. came out with engine management light on... trying to wash their hands of it. Awful service. Standard for a dealer. Dont use.

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Always very helpful and friendly and give clear explanation of what is required.

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Absolutely shocking! Will never have MOT done here again. Customer service is terrible.

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.