I had my car booked in for a minor problem but it started having bigger issues so I took the car in as I didn't feel safe driving it. Jake managed to get my car looked at early and both problems were... See more
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As described by DM in the review of 4 days ago, this is an identical replica of what happened to me earlier in August. I made a formal complaint and suggested they change their sales technique. It loo... See more
Company replied
My experience was very good the staff was very professional and kind and did what needed to be done the only down side is when I was driving in it’s very hard to see which way to get in to the car par... See more
Well not a first time fix but a difficult problem to find and repaired on the 3rd attempt. wiring faults are difficult to find when all you have is fault codes to work from so well done guys to sor... See more
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
608 Penistone Road, Hillsborough, S6 2FZ, Sheffield, United Kingdom
- 0114 283 4949
4.5
Excellent
327 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I feel reception was very helpful but I…
I feel reception was very helpful but I paid more for mot and extras online it says includes a mini valet and awash my car was only given a wash
18 March 2026
Reply from Evans Halshaw - Citroen Sheffield
Hi,
I am sorry to hear of your experience
It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Citroen Sheffield Customer Services
Reply from Evans Halshaw - Citroen Sheffield
Hello Susan,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
Great friendly knowledgeable staff.
5 March 2026
Reply from Evans Halshaw - Citroen Sheffield
Hello James,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Kas gave me a great deal and a really…
Kas gave me a great deal and a really smooth service 10/10
3 March 2026
Unprompted review
Reply from Evans Halshaw - Citroen Sheffield
Hi Lewis,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Kas at Dealership
Have a lovely day!
Evans Halshaw Citroen Sheffield Customer Services
Great experience
Great experience, Kas was very helpful and the process was smooth and informative
3 March 2026
Unprompted review
Reply from Evans Halshaw - Citroen Sheffield
Hello Erika,
Kas will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Citroen Sheffield Customer Services
Great experience from the team at Evans Halshaw
Fantastic customer service from the team. Had a few problems with a used car I bought all fixed in a timely manner. would not hesitate to recommend them. Wish all my experiences were like this. Well done Evans Halshaw
2 March 2026
Reply from Evans Halshaw - Citroen Sheffield
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Citroen Sheffield Customer Services
Good service from friendly team .
17 February 2026
Reply from Evans Halshaw - Citroen Sheffield
Hello Jane
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Citroen Sheffield
Hello Peter,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Great communication
Great communication, great service, friendly staff on hhis occasion thank you.
12 February 2026
Reply from Evans Halshaw - Citroen Sheffield
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Citroen Sheffield Customer Services
Car broke down within weeks of purchase – ongoing dispute
Bought a used car from Evans Halshaw Citroën Sheffield. The vehicle broke down within weeks of purchase with an engine fault and they are denying liability.
I was assured at point of sale that the car had been fully checked and was suitable for a long journey. While travelling abroad (around 2 weeks after the purchase date of the vehicle), approximately 200 miles into the trip, the vehicle developed a serious engine fault warning stating it would soon become unstartable.
I contacted Evans Halshaw Citroen and was advised to have the vehicle inspected and repaired by the nearest official Citroën dealership and to bring the costs back to them. The repair was carried out by Citroen mechanics, however the same engine fault reoccurred on the return journey.
Since then, Evans Halshaw have denied responsibility for the fault and later stated that no contact was made prior to the repair, despite call records and a transcript confirming that contact did take place. Liability for the repair costs has also been disputed.
I am now in a prolonged dispute in which my rights under the Consumer Rights Act 2015, including the right to reject a vehicle that developed a fault shortly after purchase, continue to be denied.
My family has been without the car for months while this dispute continues. I would strongly advise others to avoid this dealership at all costs and save yourself the stress. In my opinion I wouldn't buy a car from a dealership who won't admit any fault on a car that broke down within weeks of purchase.
4 August 2025
Unprompted review
Reply from Evans Halshaw - Citroen Sheffield
Hi Dom,
Thank you for getting in touch.
We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.
If there is anything we can help with, please email help@evanshalshaw.com
Kind Regards,
Evans Halshaw Customer Services
Service was efficient
4 February 2026
Reply from Evans Halshaw - Citroen Sheffield
Hello Gary,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Evans Halshaw Citroen Sheffield Customer Services
Reply from Evans Halshaw - Citroen Sheffield
Hello Celiamallin,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Citroen Sheffield Customer Services
Reply from Evans Halshaw - Citroen Sheffield
Hello,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Brand Customer Services
Disgusting attitude from staff on duty
Received a letter regarding a recall for the airbag in mid December, saying I must contact my nearest Citroen dealership, this being Evan’s Halshaw in Sheffield. I was passing by at 11am on 24/12/25 only to find the dealership closed. Today 10/01/26 I made the effort to go by and make an appointment to have the airbag replaced. On arrival the sales staff informed me that service was closed and I had to return on Monday, not even an offer of taking my number and they will get service to call me or even the offer of giving me their phone number to call them as I work Monday to Friday and am on the road and unable to go in during the week. The attitude of staff on duty was disgusting and this attitude made me lose my composure. One dealership I never want to have to return to. If I could give a negative rating I would
10 January 2026
Unprompted review
Reply from Evans Halshaw - Citroen Sheffield
Hi,
I am sorry to hear of your experience
It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Citroen Sheffield Customer Services
Car MOT
The team are always friendly and professional when I visit Citroen Hillsborough for my car MOT and Service Check up. The process is always smooth. 10/10.
9 January 2026
Reply from Evans Halshaw - Citroen Sheffield
Hello Alison,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services
Good customer service and also very…
Good customer service and also very efficient service from all the staff
7 January 2026
Reply from Evans Halshaw - Citroen Sheffield
Hello Mature,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Citroen Sheffield
Hello Lynn,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Happy Customer!
Excellent service from everyone I dealt with at the branch. I dealt with Jake in the sales team when I purchased my car and he was great. He explained all the options, was not pushy but patient and answered all my questions. The car had a couple of issues to sort as I viewed and bought it before the usual servicing and valeting etc. These issues were dealt with by Jake and the service team in a timely manner. I felt that Jake took care of me and my new car very conscientiously. Overall, I'm so pleased with my car and a happy customer.
15 September 2025
Unprompted review
Reply from Evans Halshaw - Citroen Sheffield
Hello Karen,
Thanks for sharing your recent experience!
It sounds like Jake has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Brand Customer Services
Just the usual when I go there
5 December 2025
Reply from Evans Halshaw - Citroen Sheffield
Hello David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Very professional with high standards .Aways kept informed every step of the way
Top quality work at a good price would recommend to anybody
12 December 2025
Reply from Evans Halshaw - Citroen Sheffield
Hello, James
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
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