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Evans Reviews 

13,674
•
TrustScore 4 out of 5

4.0

Plus Size Clothing Store
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Review summary

Created with AI, based on recent reviews

Considering 2,246 reviews, reviewers had a great experience with this company. Customers frequently praise the extensive selection of clothing and other items, noting the good variety and up-to-date styles. Many are very satisfied with product quality, describing items as well-made and true to their online descriptions. Consumers consistently highlight the rapid and efficient delivery, with orders often arriving quickly and well-packaged. However, some customers noted difficulties with the return process, including unexpected fees despite stated policies and issues arranging collections or obtaining reference numbers. A few also found sizing inconsistent, with items being too large, too small, or not fitting as expected. Additionally, some reviewers experienced problems with order tracking or delivery delays, even when paying for expedited shipping, and occasionally received minor faults.

What people talk about most

Product

Users describe positive interactions with product, often praising the styles, prints, and overall quality of... See more

Quality

Reviewers mention positive feedback about quality, with many customers appreciating the good quality cotton... See more

Delivery service

Consumers find delivery service to be positive, with many praising quick delivery times and efficient... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers finding the ordering process easy... See more

Return policy

Customers had negative experiences with the return policy, frequently citing issues such as unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good variety of clothes. Some tops and jumpers are too long for me - models used are 5ft 10 mainly. I was 5ft 5 then spinal fractures affected me and I'm now 5ft 3. I don't have all the clothes to cho... See more

Rated 4 out of 5 stars

Very good service the only thing I would say is that when you do a return evri and need tge qr code please put on website that the qr code that has to be scanned at the post office will be sent via em... See more

Rated 5 out of 5 stars

Delivered next day at standard delivery rates. Good quality cotton, dresses look like on the website (a lot of companies are less honest). I bought both dresses a bit too large , they are generously c... See more

Rated 5 out of 5 stars

Actually I have nothing bad to say: 1) orders delivered in record time - in my case abroad -in less than a week! 2) problems solved professionally and very quickly 3) Always great choice and good... See more

Company details

  1. Plus Size Clothing Store
  2. Shoe Store
  3. Women's Clothing Store

Contact info

4.0

Great

TrustScore 4 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.0

All reviews

(13,674)

2,119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

due to issues with the return

due to issues with the return - goods returned in November and still not refunded by the end of December - I am glad I have done the payment with Klana pay later as this would of been a nightmare to sort - everything has been sent to Klana to prove the return

18 November 2025
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Reply from Evans

We appreciate you sharing your experience. We're sorry to hear about the delayed refund for your returned goods. We know it can be frustrating when returns aren't processed quickly and we'll look into this.

Rated 2 out of 5 stars

Delivery was awful vowel did not bother…

Delivery was awful vowel did not bother to follow instructions and threw the package in bush by gates luckily my neighbour found it

9 December 2025
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Reply from Evans

We regret that the delivery wasn't satisfactory and that the instructions weren't followed. We appreciate you bringing this to our attention, and we'll look into it.

Rated 1 out of 5 stars

Partial refund when I sent whole order back.

I returned four pairs of jeans and was refunded for two. They say I haven’t returned them, that they run a clear desk policy, the parcel wasn’t damaged and will only refund when they get them back. How can I send something I’ve already sent !?!
I’ve had to raise a chargeback with credit card.

10 December 2025
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Reply from Evans

We regret to hear about the trouble with your return. We want to look into this. Please contact us with your order details so we can investigate the missing items and help resolve this issue.

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