Eurosport Reviews 

I was overjoyed to see that I could watch the Australian open via Eurosport on Amazon prime. I subscribed but now bashing my head against the wall in frustration with such disorganized and downright amateur access. Where do I start? Live coverage....none of the streams are labelled so no indication who is playing. I eventually found the LIVE Murray match amongst a dozen mostly empty 'Session replay' streams. It boggles the brain how coverage for the qualifying rounds was neatly organized and a breeze to find and watch but come the actual grand slam, its complete chaso. That brings me swiftly to the most misleading issue of this whole debacle.....there are no replays available for on demand watching. Despite dozens of streams labelled session replays, these are all empty. Maybe there are but after checking the first 10 on day 1, I gave up. Bad bad bad.

Hello,
Thanks for your reply. The man who commented on figure skating in Bulgarian, I think his name is Nayden Borichev is competent, and has a good sense of humor and good diction, but the woman - I do not remember her name, at this European Championship was unbearable. There are not many fans of this sport in Bulgaria, and this woman may refuse the few people who watch it.
Once again thank you.
Vesela

I appreciate you taking the time to answer my question and how quickly you did so..maybe one day these copyrights will be a thing of the past

Couldn't reset password - Ilham was very polite and helpful and together we sorted out the problem in no time at all. Thanks!

I contacted Eurosport as the streaming of a tennis match - for which I explicitely signed up - did not work.
An answer and refund was received within less than 24h. Great service! Thank you

It’s sad how this broadcaster would appear to continue to want to broadcast the Australian Open after the way the authorities have treated Novak Djokovic.

Surely this is a wonderful opportunity to say “No, we will not support this event in light of the mistreatment of the players.”

That would be a powerful statement.

Have taken out Discovery+ subscription via Amazon Prime to watch Eurosport 1&2 via BT TV ! Because of the 1000's of screen options on Discovery+ it is almost impossible to find Eurosport ! My life is wasting away searching up/down left & right looking for it. With modern technology it should be so simple . Emailing Discovery+ I am told I need a separate account ????

I realised that I was being charged twice for the same sport package and contacted the helpline to understand why. It turned out that I had registered 2 accounts with different emails and this is what had caused the confusion . Ilham resolved the problem, cancelled my outstanding subscription and refunded me the last two subscription payments. A great customer experience.

I am enjoying the tennis, snooker and some Rugby, very much but want more of the latter! Also more advance information on upcoming events, so that I don't miss them.

Problem with my email ! Very quick answer and Very helpful.

Very fast live feedback when I had a question about the app. 5 stars

I had problems to pay my membership via my IPhone… I tried over and over again… later I tried it via my MacBook and this did go without any problems. I can only advise the app developers to make it work via the phone app as well

Used to like watching live snooker. Eurosport has moved to Discovery+ and now it’s a complete shambles, sometimes it is on but mostly it is not. The WST ought to review their TV contract and move it before they lose their audience completely.

I bought a Monthly pass for £6.99 per month, after several months Eurosport emailed me to offer an upgrade to an Annual Pass which I accepted, the pass was to cost £19.99 which seemed at the time a good idea. Eurosport emailed me back to say that the current subscription had been cancelled and I would be billed for the new one from the following month. What they did not tell me was that they would carry on billing me for the cancelled subscription, it would cost £78 for the year and the total cost of the Annual Pass would then be £98. When I disccovered this little scam I contacted Eurosport yesterday and yes they replied very quickly, but only to say it had nothing to do with them but to a third party who happen to be Google. I was told I couldn't have my money back, on Google's help page it states that there are no refunds. So Mr Eurosport, here is one very unsatisfied customer who has paid almost £100 for a service he contracted you to supply for just under £20. Very poor, sharp practice.

On 6th December I wrote to Eurosport withdrawing authorisation and cancelling the subscription, they did not reply. On 21st December, Eurosport stole £39.99 from my bank account. I wrote to them two hours ago informing them of their theft and its only as a result of that message that they have replied to my original one. I guess it may be true that they are not able to cancel a subscription taken by a third party, but the £39.99 wasn't - it was stolen by Eurosport. I have this all in writing so Mr Eurosport, I would like my original £78 plus £39.99 back please plus interest. I know Google Play haven't stolen the £39.99 because my bank have put a stop on all payments to Google plus I have written to Google separately to inform them of their error with instructions to cease and they appear to have done.

I had prompt responses to my emails, during a query relating to a refund. The team understood my requests and gave clear answers in response

I received an email requesting to update the payment information for Eurosport. I was not sure if this email was sent by Eurosport, so I requested additional information.
I received an immediate response from Eurosport Customer Support, clarifying the issues I mentioned.
The response from Customer Support was concise, friendly and helpful.

They charge you a premium rate and their programmes are flooded with advertising, often overlapping the event taking away key moments in the match. Very frustrating.

Was great when I used it. When I didn't use it I forgot to disable automatic renew which then charged my account. A quick email to customer services and they refunded the amount immediatly even though contractually they didn't have to. Great service!

I bought yearly ESplayer subscription, because of a great cycling and cyclocross live coverage. Most of the times everything works, but sometimes there is English audio missing.