I like the easy to understand comparison charts when choosing between bronze, silver, platinum etc. The communication before policy expiry is good. And so far, there have not been big changes in the... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The insurance was recommended by our travel agent (who explicitly told us he did NOT receive a commission from his recommendation). The website was easy to navigate & quickly found the product coveri... See more
All communication was completed with no fuse and everything was clear from the start. Price was as we expected for people of our age (62 & 67). Fortunately we had no reason to use you other than peac... See more
I had to cancel my trip because of illness and file claim to reimburse not refunded amount for tickets and hotel. I was surprised how easy process was and it took less than a month to receive compensa... See more
Company replied
Company details
Written by the company
Europesure offers Annual Multi Trip and Single Trip travel insurance to expats and local nationals based in the EU, the rest of the EEA, UK, Gibraltar and Monaco aged up to age 79. Standard covers include Medical Expenses, Cancellation and Baggage. A number of optional covers complement the standard travel insurance benefits available with three levels of cover . Options include COVID-19, Winter Sports, Golf, Business, Terrorism Disruption, Gadgets, Weddings and Car Hire Excess. The policies are underwritten at Lloyd's and Lloyd's Insurance Company. All quotes and purchases are made online with a debit of credit card with instant email policy issue.
Contact info
Chalkwell Lawns Suite 9 648-656 London Road, SS09HR, Westlciff on Sea, United Kingdom
- 00441277637580
- info@statusglobalinsurance.com
- www.europesuretravelinsurance.com
4.7
Excellent
587 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Although I didn't need to use the…
Although I didn't need to use the service,(thankfully) I had peace of mind knowing it was there.
7 May 2025
Reply from Europesure Travel Insurance
Thank you for your very kind review. We wish you safe and happy future travels. The team at Europesure
A very easy website to navigate
A very easy website to navigate, read through and decision making.
7 May 2025
Reply from Europesure Travel Insurance
Thank you for your very kind review. We wish you safe and happy future travels. The team at Europesure
Easy to follow
Found Europesure very easy to follow when I wanted to Insure for my trip.
Also found very reasonably priced.
21 April 2025
Reply from Europesure Travel Insurance
Thank you for your very kind review. We wish you safe and happy future travels. The team at Europesure
Reply from Europesure Travel Insurance
Thank you for your review. I have contacted our claims handlers and they cannot trace a claim on your Europesure travel insurance policy. Can you please send details of your claim to us at info@statusglobalinsuance.com as I wish to investigate why this matter took so long which is not acceptable. The team at Europesure UPDATE ; We do not appear to have received a reply to my request - can you please supply information on the claim for me to investigate. Kind regards
I have started my travels yet
I have started my travels yet. But I'm at ease that I have got good insurance. Hope I do not need to use it 💯.
I will be in contact after my trips to let you know how it Al worked out.
Tom
14 May 2025
Reply from Europesure Travel Insurance
Thank you for your very kind review and we hope you have a safe and happy trip. The team at Europesure
Easy to navigate
7 May 2025
Reply from Europesure Travel Insurance
Thank you for your very kind review. We wish you safe and happy future travels. The team at Europesure
Great flexibility and coverage,
Knowing that I was covered by this insurance for whatever eventualities.
Europesure offers affordable, flexible packages for the over 60s and 70s to almost anywhere, and will even cover pre-existing conditions!! RARE FIND!!
5 April 2025
Reply from Europesure Travel Insurance
Thank you for your very kind review and we are very pleased that the cover and price meet your needs and expectations . We wish you safe and happy future travels. The team at Europesure
Clear policy information
The choice of different insurance cover in each policy option is clear and easily understood. Renewal is quick and simple
25 April 2025
Reply from Europesure Travel Insurance
Thank you for your very kind review. We wish you safe and happy future travels. The team at Europesure
I can't open a file and no one seems to…
I can't open a file and no one seems to want to help me, let alone respond to my emails. You've got my money, and thats the end of it, thanks very much !
22 April 2025
Reply from Europesure Travel Insurance
Thank you for your review. We have seen all of the correspondence between you and the local agent plus our own admin team and understand that this was a technical issue in you not been able to open the protected document. I believe this has now been resolved to your satisfaction. The team at Europesure
Reply from Europesure Travel Insurance
Thank you for your very kind review. We wish you safe and happy future travels. The team at Europesure
Good insurance cover at a good price.
16 April 2025
Reply from Europesure Travel Insurance
Thank you for your very kind review. We wish you safe and happy future travels. The team at Europesure
No complaints.
7 April 2025
Reply from Europesure Travel Insurance
Thank you for your very kind review. We wish you safe and happy future travels. The team at Europesure
I have used Europsure for the last 6…
I have used Europsure for the last 6 years and they have been more than helpful. I would recommend .
7 April 2025
Reply from Europesure Travel Insurance
Thank you for your very kind review. We wish you safe and happy future travels. The team at Europesure
Avoiding a legitimate claim
When I had to ask for some medical assistance in Japan they kept referring me from one email to another and eventually did not assist me at all! After lodging a complaint.. I am still waiting.. I am in the process of referring the matter to some reliable supervisory authorities
20 March 2025
Reply from Europesure Travel Insurance
Thank you for your review and we are sorry for the problem you faced. It appears you were trying to deal with the claims handlers and not the separate 24/7 medical assistance team which caused the delay. This matter has been referred to Insurers. The team at Europesure
Clear and comprehensive
Easy to understand what is available and straightforward application.
7 March 2025
Reply from Europesure Travel Insurance
Thank you for your very kind review. We wish you safe and happy future travels. The team at Europesure
The main attraction is the fact that my existing conditions are taken on board…
The main attraction is the fact that my age is not relevant although I understand that I cannot continue with this policy beyond my next birthday. What a shame.
The fact that existing conditions are also taken on board is a big plus.
4 March 2025
Reply from Europesure Travel Insurance
Thank you for your kind review. As you state you would not, at present, be able to continue with this type of policy after next year but we will be launching a solution before this event. Kind regards, the team at Europesure.
Clear wording of offer easy to…
Clear wording of offer easy to understand key points of cover really good service
27 March 2025
Reply from Europesure Travel Insurance
Thank you for your very kind review. We wish you safe and happy future travels. The team at Europesure
Excellent company
Great website. Easy to complete application form. Good customer service. Reasonable prices with a good choice of cover
27 February 2025
Reply from Europesure Travel Insurance
Thank you for your very kind review and your positive feedback. We wish you safe and happy future travels. The team at Europesure
Reply from Europesure Travel Insurance
Thank you for your very kind review. We wish you safe and happy future travels. The team at Europesure
Reply from Europesure Travel Insurance
Thank you for your very kind review. We wish you safe and happy future travels. The team at Europesure
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