Euronics Reviews 

Bought three appliances through my local Euronics in wellington,
Great price and service from Jon.
However I did have repeated issues with a Beko oven.
After failing to get anywhere with the manufacturer, I got back in touch with Jon, he helped the whole process, agreed to replace the old oven with new no questions asked and repeatedly apologised!

Can't thanks the branch enough

We needed a small repair to our washing machine after we make a mistake with the loading. We had previously bought it from John at the Euronics shop in Wellington [Shropshire]. John organised everything and within a few days Matt had been at the time promised, carried out a great repair with no fuss or mess. Quick, clean, tidy, job done.
Throughout, we were kept well informed about the whole process. Yet again a 1st class service from the Euronics team and John at Wellington. Thank you.
It's the value of buying local.
Keep our high streets alive. Use them or lose them.

We have just bought a new built in oven model, model number ROEN8201B. This is an A rated oven at £300.00. It must be the slowest oven I have ever had to reach operating temperature. It has taken approximately 30 minuets to reach 200 deg. It is also a very noisy oven due to the fan.

Great service from this company (Euronics). However, did not get my Blomberg eye level cooker as there were no installers available so had to cancel the order. Was kept informed and up to date by Dean (Bentley Walker, Hayling) and Joe (Andover) by phone in their efforts to find an installer – to no avail. Money was refunded back into my account 3 days later – thanks Joe.

Euronics Liphook Surrey. Mark and his team helped me find a great washing machine for my needs. As a cautious buyer I had lots of questions and all staff patiently answered them. I thoroughly recommend Mark and his team.

I like to buy locally if possible, so went to Euronics in Wellington Telford, where we had shopped before . Was served by Jon again . A very helpful man. Nothing was too much trouble, he knew his job, and wasn’t pushy .

Bought a washing machine from RSM Knaphill via Euronics. I placed the order online after RSM were recommended to me. Brilliant, friendly service. They went above and beyond when installing the machine. Excellent Service! Thank you.

Such stores are the reason why I buy online.
Elderly neighbour purchased a small TV and they sold her what is little more than a Samsung Monitor.
As she couldn't set it up with existing cables and boxes I advised her to take it back and buy one with built in FreeSat.
On the phone they said no problems, bring it back.
Upon return they said the monitor had fingerprints on it and couldn't replace without a 10% charge!
Disgraceful service, no wonder Amazon has done so well.
Update.
My neighbour finally agreed to pay a £10 surcharge and the extra for a replacement TV.
I went round to fit and seeing a Samsung box, quickly researched to find that once again, they'd supplied one without FreeSat and she'd been told she couldn't get a 32" with it and would have to use her old digital boxes.
Knowing that they stock 32" LG with freesat I rang and said they'd supplied the wrong one. The staff member said indeed it was not suitable and that as long as I hadn't opened the box, they'd swap it.
What! It took considerable effort to not lose my temper at this, but calmly stated that it would be irrelevant if I had, because they had clearly miss sold my neighbour. This went on by 5 minutes but was a waste of time.
DO NOT BUY from Euronics Newtown as they will lie and overcharge you for the wrong device.

Recently bought dishwasher for a rental property
After a few phone calls arrived at 3.30pm for morning appointment
Appliance not level but was told that was the best they could do
Ended up pulling the appliance out myself to adjust the legs
All in all not the best experience

Why would nick Knowles endorse this company? They are the dearest there is.

I recently had a fantastic experience with Euronics when purchasing an American freezer. They delivered it the next day, which was quite impressive. The delivery team, Jake and Raj, were excellent, providing a courteous and helpful service, ensuring everything was in perfect condition. I also found a great selection of products at the Ashton Store in Preston, and the ordering process was simple and efficient. Though I had a small issue with communication on a previous order, I appreciate the overall service and speed at which my air conditioning unit was delivered and installed. Despite a hiccup, I will definitely shop here again for my appliance needs.

We went into our local store (Stellisons Canterbury) to buy a tumble dryer. A very nice man helped us choose but said it wasn't in stock at branch but he could get it there the next day. I asked if it would definitely be there and was assured "barring a natural disaster, yes" I paid for the item and went away thinking "What lovely local service". My wife rang the next day and asked when we were likely to be able to pick it up. She was met with an abrupt reply saying "I don't know". She then said "It will be there today won't it" and was rudely told that he couldn't say definitely and certainly couldn't give any idea of a time. I talked to the chap and suggested that it may help compete with the online retailers if they could be a little more certain on delivery times. I got a rude, short reply saying "well I can't do anything about that, I'm just an employee". He then just put the phone down. I went into the store and asked for, and received a refund. Placed my order online sadly. That level of customer service is shocking and uncalled for. I gave some suggestions for future improvements (its called customer feedback!) At no time did I shout or get angry. Maybe the chap was having a bad day, but still unacceptable

We made an appointment for the as ou 1 year old washing machine was making a hissing sound from the pipe and was leaking water the engineer came to fix the problem and found a dead mouse that had chewed the pipe when he had finished I asked where the mouse was he said oh I left it for you to sort out
Hence he didn't get his tip

Ashton Store Preston, had what I needed in stock simple easy to deal with. I will use again.

Bought an American freezer at a great price. They delivered it the very next day which was amazing. Jake and Raj were fantastic on delivery. I had a call exactly 30 minutes before they arrived and they were extremely helpful and polite in unwrapping and making sure everything was in perfect condition. 10/10 to Euronics Walsall store!!

Very quick service, I ordered an air conditioning unit over the phone and it was delivered in a few hours and installed the next day. Tasos thank you so much for arranging this so quickly, considering other shops needed 10-15 working days to install. Thanks again definitely will use you again!

If you are thinking of buying a new kitchen appliance, I cannot praise Northern Domestics highly enough.
The chaps in the shop.... SUPERB
The delivery/fitters....... SUPERB
excellent range of products.
downside, I don't like climbing stairs!!!! but worth doing this place is beyond criticism. Thank you to all.

Appalling service from Sittingbourne branch. Repair man looked at our fridge in our tenants house, heard nothing from them - chased them a week later to just be questioned. Go elsewhere in my opinion

Terrible customer service.
No cordination nor communication on delivery.
Need to learn timings and notification for the customers if not going to plan with the delivery, simple phone call or text to say 'running late, new ETA is: '
So much for trying to use local business. Carrys next.
Anne Carson

This refers to Buywise on the Isle of Wight. Our fridge freezer packed up yesterday and I phoned Buywise to find out about delivery times. Spoke to Monique who asked what we were looking for. We hadn't looked at products at the time so she took us through what was available. We decided on a unit and before we had even paid for it, it was on the delivery van. Within 30 minutes it arrived and was installed. The first thing the driver told me was it was unwrapped purely because the packaging was damaged and they wanted to check the unit before loading it. I have never ever had such a wonderful service before and would definitely recommend them.