Euro Car Parts Reviews 

Had a slight issue with an item i purchased,
Keeleigh. R from customer services helped resolve issue , thanks much appreciated top customer satisfaction, I always use euro car parts

I brought a battery and had it delivered. It was for the car i registered for and it was 2inches o small. I had no time to re order so had to use a piece of wood to take up slack on battery clamp.

Good service

Very friendly staff and helpful

Take long and not receive the order

Very good staff,thank you very much

Absolutely disgusting service on 2 separate occasions from same staff member at Borehamwood branch. He should be train properly how to speak to customers.

Update - Having left a review on here, I was contacted by Keeleigh from Euro Car Parts, she apologised for the issue and said she would look into it, Keeleigh promptly did so and got back to me with the reason for the return, turns out it was a stocking issue in the warehouse and the bulb was not available anymore, (that must be an opportunity for improvement by the developers!). All money refunded and a very nice discount off further parts from ECP and more importantly, faith in ECP restored.
Stars increased to 5 to reflect this and the original review left for context (PS the Left in the dark bit was a tad tongue in cheek in case anyone missed it.)

**Ordered a bulb , got all the delivery info and waited in for its arrival, never arrived, then got an email saying my return had been completed, no message to say why or what happened, just left in the dark! Did get refunded all my money though. **

Is been 7 days and I did not get my delivery

Always have any part required and always at a good low price.

I'm going to be honest every time I go to Euro car parts. The service from the desk staff is fantastic. Always happy to help. Thank you!

I can’t give zero stars but if I could I would. Ordered Monday morning received a text my order is ready to collect. Arrived to collect my order to be told it’s sadly not there as it’s coming from Basildon branch. So advised I’m not around until Friday so will collect then. Arrived Friday to be told it’s on its way from Basildon… I know the a127 traffic is bad but not 4 days bad! The order was then made by the lady again in which I collected the next and had to pay again loosing the 30% off which I had originally got.. to also be told I won’t be receiving my refund until the original items arrive… this is absolutely unacceptable and very customer service. I will not be using euro car parts again. If you are local to Southend I highly recommend GSF who was able to fulfill my order on the same day and provided what could only be described as exceptional service from beginning to end.

Hi they customer service team at euro car parts I am very happy with the service I cot from your team
I.look.two.buy from you again very soon
Thanks again
Alexander mornkng

Quality parts at very decent prices and regular discounts and promotions. If not in stock always next day collection. App is very user friendly and order process nice and simple. Any returns are equally straightforward. Staff super helpful and very friendly.

I have been trying to make a purchase online which Euro Car Parts and your system will NOT let me pay for it. I have tried 6 times via Apple Pay and entering my same card details with no luck. My card is a NatWest Master Debit card. When I entered my card manually I even had to authorise this transaction on my banking app to approve to find out Euro Car Parts system then said payment failed. So I suggest you sort out your system otherwise you will lose my custom and lots more customers.
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Regularly use this company to order service parts such as oils, filters and washers. Never had an issue.

Ease of ordering and collecting

Helpful, efficient and friendly. Great customer service.