EURO-KNIFE.com Reviews 

99
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Order#82248 never received my package waited 7 months and never even got a tracking number tried reaching out multiple times and have been ignored $180 gone

Rated 5 out of 5 stars

Positive experience, competitive price, goods in excellent condition as expected to be for a Fallkiven knife. Before dying I was a bit afraid because not may review about them. Payment via Pay P... See more

Rated 5 out of 5 stars

Experience with Jozef was amazing, have now bought 2 knives off him and service and postal time was fast and excellent. I'm eying another one as I leave this reference. I have an eye on a ZEMAX in his... See more

Rated 5 out of 5 stars

Brilliant service all the way through....... I can highly recommend Jozef at Euro Knife. His communications are always prompt, excellent and informative and his descriptions of his products... See more

Company details

  1. Knife Store

Written by the company

Euro-Knife.com, is a specialised e-shop with knives and knives accessories. We offer hunting knives, throwing knives, ceramic knives, folder knives and many others. You will not find anything else than knives in our assortment because we want to do just one thing for 100%. We do not want to mix knives with for example flashlights, crossbows, bows or watches, simply said with products that have nothing to do with cutlery. We want to devote ourselves only to what we are good at. We offer you knives from many producers from all around the world, for instance USA, Germany, Japan, Russia. Our knives are divided into a well arranged categories which will enable you to orientate yourself well in our shop. Our goal is not only to provide our clients with products of the highest quality, but also with a professional approach. Our staff is willing to answer your questions regarding knives, their utilisation, availability or any uncertainities anytime. We would like to offer you a simple and safe on-line shopping. Do not hesitate to contact us with possible questions, comments, we will gladly answer them. You can send us an e-mail to info@euro-knife.com. We believe that you will be absolutely satisfied with our services! We wish you pleasant shopping.


Contact info

3.9

Great

TrustScore 4 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(99)

12 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered wooden boxes on Josef baslars…

So I just got my refund, so I said I will update my review.
I suspect many people didn’t receive their goods or get a refund, customer service leaves a lot to be desired and I will never go near this website again just not worth the hassle. This is as kind as I can be after my experience

8 March 2021
Unprompted review
EURO-KNIFE.com logo

Reply from EURO-KNIFE.com

Dear evileye you make b2b order for 10 wood boxes, after calculating postage you ask about cancel order and refund in few days all was done.
We reply to every email to max 48 hours we not reply you few minutes and see here from your emails:
xxxxxxxxxxxxxxxxxxxxxxx
Some of your email:
From: evileye deletedadress_@gmail.com
Sent: Monday, March 8, 2021 21:20 PM
To: Euro-Knife.com info@euro-knife.com
Subject: Re: www.euro-knife.com - Purchase Order 51380
The authorities in Slovakia are being contacted also. Watch what happens when you rip people off.
On Mon 8 Mar 2021 at 21:18, : evileye deletedadress_@gmail.com>> wrote:
Now wait for my Facebook and Instagram posts, it cost me a €100 but it’s going to cost you thousands!!!
Watch this space. Utter scumbag
On Mon 8 Mar 2021 at 21:13,: evileye deletedadress_@gmail.com>> wrote:
I want my money back
On Mon 8 Mar 2021 at 21:04, : evileye deletedadress_@gmail.com>> wrote:
I want my money back
On Mon 8 Mar 2021 at 21:03, : evileye deletedadress_@gmail.com>> wrote:
I want my money
On Mon 8 Mar 2021 at 16:22, : evileye deletedadress_@gmail.com>> wrote:
Ok, well I’m going into google review immediately, I’m a prominent knife maker on every forum online. Unless I get an immediate refund I’m going to make sure the world knows that your company is a scam. Facebook, Instagram.
On Mon 8 Mar 2021 at 09:45, : evileye deletedadress_@gmail.com > wrote:
Josef baslar may I see confirmation of my refund please, otherwise I’m going further.
xxxxxxxxxxxxxxxxxxxxxxx
For other customers please in case we not reply you in 48 hours use sms, private email etc...

https://www.euro-knife.com/contact/
Responsible sales manager: Ing.Jozef Baslár
Mobil.: +421 907 953 331 SMS ONLY WITH YOUR ORDER NUMBER
E-mail: jozef.baslar@gmail.com

Rated 5 out of 5 stars

JKR 516 Balisong (Order:51004)

JKR 516 Balisong (Order:51004)
I ordered this knife from "euro-knife" on 11.02.2021., It came on 19.02.2021.. I got the online-invoice very fast. Took few days for it to have the "shipped" status. Got everything in the mail(Knife and printed Invoice). More than satisfied with the service and the shipping, no defects, secure payment with credit cards and very user friendly site. But most important is the fact that their products got through borders without a problem.

19 February 2021
Unprompted review
Rated 3 out of 5 stars

Ordered a knife on 30th Dec 2020 have…

Ordered a knife on 30th Dec 2020 have still not received knife and when contact them all they say is that has been posted and not there responsibility but they took money not getting any help at all now they won't answer emails when you pay £60 for something you expect to receive it asked for money back and they said no would never recommend this site discusted

18 February 2021
Unprompted review
Rated 5 out of 5 stars

Good service

Good service, good product. Bought a knife, it shipped to Ireland no problem. Very pleased with this company and would highly recommend!

10 February 2021
Unprompted review
Rated 5 out of 5 stars

No problems so far

Delivered in specified time with no problems. Box was undamaged and the knife works brilliantly. Not sure if they still deliver to the UK since Brexit but I’m waiting for a response on that now.

4 January 2021
Unprompted review
Rated 1 out of 5 stars

Don't bother

Don't bother. Waiting weeks for 2 boxes. I was told I'll be waiting a few more weeks. I guess they pass the order onto China and the customer has wait the delivery time.

19 August 2020
Unprompted review
EURO-KNIFE.com logo

Reply from EURO-KNIFE.com

Dear Janet,

Every product on www.euro-knife.com is written delivery time and Availability in big bold font.

In case is product written: Availability: IN STOCK is in stock and can ship
In case is product written: Availability: 25-35 days is NOT in stock and can not ship

All is written in BIG BOLD font.

Im very sorry that you want box in one week if Availability: 25-35 days was written we can not do this, is impossible.


Regards,
Jozef Baslar
Sales manager
www.euro-knife.com

Rated 5 out of 5 stars

Great Product and Service

Great product and service. Placed my order and received an email confirming this. Two days later I had a further email confirming that the order had been shipped. Admittedly it took 14 days for my order to arrive but this is a reflection of the postage charged - so I just had to be patient !! Very pleased with the product, great quality and reasonably priced. Thank you.

25 June 2020
Unprompted review
Rated 1 out of 5 stars

Ripped off

Ripped off! Ordered a knife 2 months ago and last I saw of my money or heard from them again. Liars cheats & thieves

23 April 2020
Unprompted review
EURO-KNIFE.com logo

Reply from EURO-KNIFE.com

Dear Frank Hough,

this is big mistake, we are company : www.euro-knife.com and we are from Slovakia,
You make order in other page with simillar name: www.euroknives.co A lof of cutomers have simillar issue like you with this company and thing that is our company but is not true, is simillar name company from Serbia.

Please make new thread with SERBIA company www.euroknives.co please and update this experiense.

Regards,
Jozef Baslar
Sales manager



Rated 5 out of 5 stars

6 out of 5 stars.

The fact that Euro-knife company sales manager personally responds to complaints on this review platform gave me the confidence to order from them. I bought a russian Lemax knife. The package arrived in excelent order. It was shipped to the Netherlands. It is a beautiful knife!!

21 April 2020
Unprompted review
Rated 5 out of 5 stars

Good store

Ordered knife a tuesday, payment went through on friday, had it in my hands on wednesday even though shipping was expected to take 8 working days

26 November 2018
Unprompted review
Rated 4 out of 5 stars

Good experience!

First time experience with Euro Knife

I Ordered my knife on October 30, the knife had an availabilty time of 5-8 (working)days. Received a message by mail on november 6
(in 6 working days), that my knife was shipped to the Netherlands. On the 13th of november I received my knife. So the delivery to my home in the Netherlands took 8 days, which is pretty fast considering the fact that Euro Knife states that the delivery time to EU member states is 8-15 working days!

Possible tips voor buyers:
1) Always contact the customs of your country in advance, if the knife that you want to buy is legal in your country. I did this too, by just asking a question on the facebook page of the Dutch customs. That way I knew that I shouldn't be having any trouble to get my knife.
2) Ask Euro Knife to inform you about the order status by mail when you check out.
3) Ask for a tracking code for your order (so you can track your parcel from the moment it's shipped).

Tip voor Euro Knife:
1) Perhaps it would be an idea to send a tracking code to the customers mail when they order their goods. This gives a little bit more trust.

Overall I'm very satisfied with my knife and the good service of Euro Knife, relatively fast delivery, got well informed about the order status, it would however be nice if they gave a tracking code the moment your order is ready to be shipped to your home. I had to ask for it, although I received my knife the day after I contacted them about it.

15 November 2018
Unprompted review
Rated 1 out of 5 stars

Don't buy from this company

Don't buy from this company
They don't deliver your knife and do not refund your payment . I have been waiting for over a month for my package , and sent countless emails without them responding .

4 October 2018
Unprompted review
EURO-KNIFE.com logo

Reply from EURO-KNIFE.com

Im manager of euro-knife.com I asked all collegaues abou some issue or bad experiece but we have not info about you. Do not recived any emails from you about refund or troubles etc...
Also I checked spam etc... On web page in Contact is written: E-mail: info@euro-knife.com
Also is written:
In case we don't reply to your enquiry in 48 hours, please use email below:

E-mail: jozef.baslar@gmail.com
See:
https://www.euro-knife.com/contact/

Why you do not use my personal emai on web to hepl you ? I really have not info about you and also all collegaues do not know about you. We use also PAYPAL and GOPAY and and 3d secure VISA and Master Cards. You can also contact via other those cannals or Phone or SMS. Im very sorry but we have not recived email or other info from your site. I belive you send but we not recived.

Jozef Baslar
Responsible sales manager

Rated 5 out of 5 stars

A quality knife shop, good prices, decent stock

Searching for a shop that has good prices and good stock, i found Euro Knife and decided to give it a go, despite of some rather negative revievs read before buying. Everything went ok, i received the knife in a week.
One note on the rather negative side, is that i was not informed via e-mail about the shipping proces, so i had no information on when to expect my purchase to arrive.
But that is a minor issue, the shipping fee is low for Europe and i presume that a tracked shipment is not possible for that ammount. An e-mail when the goods leave the shop would be great.
Will order more from you, that's for sure!
Regards, Damir

30 October 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look