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Rated 5 out of 5 stars

Cooler door hinge broke, restaurant must to maintain temperature, Needed hinges quickly, ordered from another company, big mistake, it took 2 weeks and received wrong ones. I ordered from Tundra, 3 da... See more

Company replied

Rated 5 out of 5 stars

I mis-read a product description thus received an item I couldn't use. Its quality appeared to be great, however. The point is the customer service representative I talked to was really helpful and pl... See more

Company replied

Rated 5 out of 5 stars

All the bench parts were mounted on a pallet and protectively wrapped to prevent any damage to any part of the bench especially the wooden top surface. The holes for the large screws that attach t... See more

Company replied

Rated 1 out of 5 stars

We were wanting to use Tundra for larger items like equipment and told we were given a discount but prices are what comes up with no account. We but around $500K in parts from their other company and... See more

Company replied

Company details

  1. Food, Beverages & Tobacco

Written by the company

As your dedicated restaurant supply and commercial kitchen partner we’ve got everything you need and want so you can smoothly run your food service establishment. Our catalog offers over 65,000 items ranging from back of house to front of house and everything in between including ice machines, oven ranges, refrigeration, smallwares, disposables, and much more. We have what you need when you need it, at competitive, wholesale prices — often available for same-day shipping.


Contact info

3.4

Average

TrustScore 3.5 out of 5

845 reviews

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Rated 5 out of 5 stars

Company is legit

Ordered an expresso machine at discounted price. Wait for a month due to back order. Customer service provided me an estimated date when it will be shipped and the package finally arrived as promised.

11 October 2024
Unprompted review
Rated 1 out of 5 stars

this is scam

this is scam. they asked your ID with name and address and credit card picture to send to them before they ship package, but after I cancel order they stop replying.

16 September 2024
Unprompted review
Rated 1 out of 5 stars

Canceled my order without telling me

Canceled my order without telling me. After I contact them two times they finally told me it was because they could not verify my identity. They then wanted me to send a wire for a $135.00 order. I asked them to call me or to verify me with my drivers license so I can place my order. After that they stopped answering.

27 August 2024
Unprompted review
Rated 1 out of 5 stars

Placed an order on 12/26

Placed an order on 12/26, the confirmation page that popped up after I placed the order said I would receive an email confirmation. Did not receive that. Waited one week, went back to their web site to check the status of my order, it said, "In process." Waited another 8 days, checked the status and it still showed, "In process." They had a feature on their home page titled "Request a call." I filled out the form, gave the Invoice #, name, and my phone number. Waited all day...no one called me. Finally learned thru the chat feature that the produce is on back order, estimated to be 4-6 weeks! Lousy service. I give them a D minus.

3 January 2024
Unprompted review
Rated 4 out of 5 stars

found it

tundrafmp had the faucet in stock, other company had a lead time 10/31/2023 when I order the faucet in June
restock date changed 6 time

18 August 2023

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