Not great. RMA process is not good, Sales is unresponsive most days (2+ hour holds). It's a pretty sad state when they charge you for their own faulty equipment. I thought their higher cost and being... See more
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See what reviewers are saying
When we first started with this product, I felt their sales team and customer support were superb. Unfortunately, that has drastically gone downhill. It now frequently takes weeks to get a call ba... See more
We have had a very poor experience with EROAD. Since October 2025, we have repeatedly requested closure of our account and a final invoice. All units were removed in line with their requireme... See more
I can only speak from the accounts side of things but they are hands down the worst customer service we have experienced in 19 years of business. The customer service is non-exsistent from our 'rep'... See more
Company details
About EROAD
Written by the company
Easy, reliable, accurate fleet management.
EROAD connects drivers, dispatch and the back office with a unified solution that helps you maximize fleet safety, performance and compliance.
LEARN MOREContact info
15110 Avenue of Science, Unit 100, 92128, San Diego, United States
- 8555037623
- info@eroad.com
- www.eroad.com
1.7
Bad
24 reviews
Hasn’t replied to negative reviews
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EROAD is awesome
EROAD is awesome. And is definitely worth the money. There support staff are amazing, heather is awesome at fixing problems if she can't figure it out, she will call you right back with a answer.
27 August 2020
Unprompted review
Great Product and Great customer…
Great Product and Great customer service.
The people at EROAD are always ready to help. They are the greatest. The whole team is there to answer questions or look into issues when you need help .
27 August 2020
Unprompted review
Great company!
Great company!! friendly and very educated and knowledgeable staff. Affordable rates and great customer service
27 August 2020
Unprompted review
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