The Equity Release Experts Reviews 60

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We’d like to say a huge thank you to Marc Orme at The Equity Release Experts for all his help in setting up our Lifetime Mortgage. Marc was a pleasure to deal with throughout the entire process—p... See more

Rated 5 out of 5 stars

My Equity Release adviser from Key Advice was Neil Clarke. I can highly recommend him from start to finish he was compassionate and caring while still being professional. He guided me through the p... See more

Rated 5 out of 5 stars

Our Equity Release advisor was Marc Orme. We would highly recommend Marc, he guided us through the process keeping us informed about each stage with emails and phone calls. He explained everything t... See more

Rated 5 out of 5 stars

Lesley Frame was our consultant through our recent journey. We had no knowledge of equity release and we found her to be extremely helpful, knowledgeable and patient at all times. She guided us effi... See more

Company details

  1. Pension Fund

Information provided by various external sources

We’re trusted independent equity release experts, and we search and compare equity release products from across the whole market to find the best plan for you.


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4.8

Excellent

TrustScore 5 out of 5

60 reviews

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Rated 5 out of 5 stars

We’d like to say a huge thank you to…

We’d like to say a huge thank you to Marc Orme at The Equity Release Experts for all his help in setting up our Lifetime Mortgage.

Marc was a pleasure to deal with throughout the entire process—professional, clear, and always happy to answer any questions we had, which made everything feel straightforward and stress-free.

We wouldn’t hesitate to recommend Marc to any friends or family who are considering equity release. Thanks again for all your support!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Leena was absolutely fantastic in…

Leena was absolutely fantastic in helping me, she has been very supportive and incredibly knowledgeable in helping me release equity and I would highly recommend Leena and Equilaw to anyone looking for some solid advice thank you Leena from Amy.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Our Equity Release advisor was Marc…

Our Equity Release advisor was Marc Orme. We would highly recommend Marc, he guided us through the process keeping us informed about each stage with emails and phone calls. He explained everything to us to ensure we fully understood the process and gave excellent advice.

Excellent service.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Very good experience overall.

From day one, Neil Bell of TERE was extremely transparent, concise, knowledgable, and helpful, guiding us through what was quite a complicated application. Excellent service all round.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Marc Orme, first class service

Marc Orme was so professional throughout the process. He kept me informed, answered any queries and questions and I asked a lot. This was a big decision and took me some time to make that decision. There were many options which Marc talked me through them all very clearly. I would highly recommend Marc Orme, he give first class service. Thanks Marc for advice, support and going the extra mile, much appreciated.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

My Equity Release adviser from Key…

My Equity Release adviser from Key Advice was Neil Clarke. I can highly recommend him from start to finish he was compassionate and caring while still being professional.
He guided me through the process keeping me fully informed throughout, with both emails and phone calls.
On completion he phoned to ask if I had any more questions and if he could give anymore help.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Neil Bell

Neil Bell from The Equity Release Experts has been our expert consultant to complete our equity release application. Neil has provided the best advice and has supported us through the whole process. We would highly recommend Neil to other customers to TERE.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Will Thom

Will Thom was my representative and I found him to be very helpful, kind, friendly, patient and efficient. Lots of ‘adjectives’ but I can’t recommend him more highly. He made the whole process very easy. I’m very happy I went to Key.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Lee Stanford

Lee Stanford has been thorough, understanding and extremely competent in his advice, manner and service.
He walked us through our Equity plan , so perfectly, that we finally understood how things worked.
Amazing deal and superb advice , worth every penny.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Having just completed my Equity…

Having just completed my Equity Release, it could not have gone smoother. The process was helped by my advisor Joseph Burton who covered all aspects of the procedure explaining everything from start to finish and sorting out problems .

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Very friendly.

Very friendly.. and made to feel at ease, helped with every step of the way.. really appreciate it. Thank you

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Highly recommend Ben Atkinson. He has been thorough, patient and looking out for our interest at all times. Very professional and helpful.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Ben Atkinson was very thorough in all aspects of the equity release from explaining what this means, the interest rates and repayment options should you choose to make them. He kept me informed throughout the process and all documents were sent as received within the timeframes he gave us. In fact Ben is an asset to this company. I highly recommend both Ben and this company if you are thinking of equity release.

1 May 2025
Unprompted review

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