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Express Online Training Reviews 

4,556
•
TrustScore 2 out of 5

1.9

Education & Training
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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, most reviewers were unhappy with their experience overall. Consumers reported that the online courses involved excessively slow assessment marking, confusing questions, and an overall extremely frustrating process. People felt that the platform consumed excessive time and led users to pay extra fees. However, some customers also noted frustrating technical difficulties and website glitches while trying to submit their required work. Reviewers additionally complained about unexpected high costs, hidden charges, and completely unhelpful support teams when seeking assistance. Many individuals ultimately advised future participants to avoid the online option and choose in-person training instead.

What people talk about most

User experience

Consumers find user experience to be extremely frustrating and time-consuming. Reviewers note that the... See more

Service

People report negative experiences with service, describing it as a slow and frustrating process associated... See more

Price

Reviewers mention negative feedback about price, noting that initial costs can be unclear and followed by... See more

Payment

Users describe negative interactions with payment, expressing frustration over unexpected up-charges and... See more

Website

Clients share negative opinions on website, describing it as an outdated and poorly designed platform with a... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Being 100% honest this was a genuine painful experience for getting the RSA. I can see why people call them a "scam" because you're ultimately forced to pay for quicker marking on your assessm... See more

Rated 2 out of 5 stars

Overall learning aspect was fine - a few typos in the course notes but other than that it made sense. The assessments were very picky and required answers which weren't even in the question - w... See more

Rated 2 out of 5 stars

I paid online thinking it would be easier and faster, but that’s totally wrong. The exercises and video assessments are really discouraging, and the online workload is much heavier than doing a real t... See more

Rated 2 out of 5 stars

Do not use this service. What is marketed as a faster and more affordable alternative to face-to-face training is anything but. I enrolled on a Wednesday expecting a streamlined online experi... See more

Company details

  1. Education & Training

Information provided by various external sources

White Card (Construction) | Responsible Service of Alcohol (RSA) | Responsible Gamling Service (RSG) | Licensee and Management of Licensed Venues

Contact info

1.9

Poor

TrustScore 2 out of 5

5K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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1.9

All reviews

(4,556)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

The information was easy to understand

The information was easy to understand. Helpful to have the questions linked to specific slides and to be able to click back into the relevant slide to find information. The videos helped to make it more practical and memorable.

6 March 2023
Unprompted review
Rated 1 out of 5 stars

Look out - SCAM!

No contact details at ALL!

I did all the tests and paid, but you cannot book the last audio assessment cause there are no available dates!
This is a SCAM website, don't pay!!!
You won't be able to get your money back.

1 March 2023
Unprompted review
Rated 5 out of 5 stars

great system

Easy to manage and question and answering system is great and easy to use

28 February 2023
Unprompted review

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