There was a problem with our standing order payments which took a while to sort out because of problems on the website (which have now been corrected)- I was really impressed with the speedy help and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The professional approach by the staff from when i first made contact. Mu only problem was with the virtual battery document which had to be reset so i could sign it. Now just waiting for my first i... See more
Company replied
The customer service was excellent. The agent patiently explained everything to me and was honest about whether or not their company could improve my situation or simply duplicate my current service,... See more
Company replied
Great job, friendly talk. The possibilities, the advantages clearly stated. You take care of the transfer between companies without my involvement. Now I just wait for the first invoice and hope that... See more
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Company details
Written by the company
At Energy Nordic, we specialise in providing both green and traditional electricity solutions across Spain — always with a focus on transparency, clarity, and exceptional customer care. We’re proud to support thousands of residents and expats with personalised service in six languages: English, Spanish, German, Danish, Norwegian and Swedish. From our clear, easy-to-understand billing to our responsive, multilingual team, we make sure you always feel informed and supported. We also offer solar panel installations, virtual batteries, EV charging points and energy efficiency improvements — helping you take control of your energy use in a sustainable way. Switching to Energy Nordic is simple: no paperwork, no supply interruptions, and full guidance throughout the process. Whether you're moving to Spain or just looking for a more reliable, transparent energy provider, we’re here to make your transition smooth and stress-free. Join a growing community that values clarity, sustainability and excellent service. Energy made simple. Service made personal.
Contact info
Calle Higueras del Lagarejo 6, 1º, 29651, Las Lagunas de Mijas, Spain
- +34 916 358 626
- info@energynordic.com
- www.energynordic.com
4.6
Excellent
494 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Its to early to give a review
30 September 2025
Reply from Energy Nordic Spain
Hi Thore, thank you for leaving your review! We understand it’s still early days, but we’re happy that the start has been smooth. Your confidence in Energy Nordic is very much appreciated, and we’ll continue to provide hassle-free support.
Warm wishes,
The Energy Nordic Team
We'd already used Energy Nordic
We'd already used Energy Nordic. Unfortunately, we'd temporarily switched companies. But today, October 9, 2025, we received a message from Isabel with some good advice. And we immediately took it, thanks to Isabel. Thank you so much.
9 October 2025
Unprompted review
Reply from Energy Nordic Spain
Hi Johan, thank you so much for sharing your experience!
We’re thrilled that Isabel could give you timely and useful advice.
We’ll be sure to pass along your compliments — she’ll be delighted to hear them. Your trust in us is highly appreciated!
Best regards,
The Energy Nordic Team
Reply from Energy Nordic Spain
Thank you so much, Erle, for your kind words!
We’re really pleased to hear that you’ve found our service helpful and affordable — that’s exactly what we aim for.
We truly appreciate you taking the time to share your feedback, and we’re happy to have you as part of the Energy Nordic community.
Warm regards,
The Energy Nordic Team
Very easy process.
29 September 2025
Unprompted review
Reply from Energy Nordic Spain
Thank you so much Kate, for taking the time to share your experience with us!
We are delighted to hear that you found the process so easy and straightforward. It makes us very happy to know that joining Energy Nordic has been such a smooth experience for you.
We truly hope you enjoy being part of our community and remember, we’re always here for you whenever you need us.
Warm regards,
The Energy Nordic Team
The sign up was smooth and quick
The sign up was smooth and quick. I cannot say much more at this time because I have not yet received my first bill.
19 September 2025
Reply from Energy Nordic Spain
Thank you very much for your lovely feedback!
We are so pleased to hear that the sign-up was quick and smooth for you.
We hope you truly enjoy being part of Energy Nordic and we look forward to assisting you whenever you may need.
Best regards,
The Energy Nordic Team
Reply from Energy Nordic Spain
Thank you so much, Bjorn, for your fantastic review!
We are thrilled to know that your switch from Endesa was such a smooth and positive experience. It’s wonderful to welcome you to Energy Nordic – we hope you enjoy the difference and feel right at home with us.
Please remember, our team is always ready to help with anything you might need.
Kind regards,
The Energy Nordic Team
Easy process
Easy process to move to another provider, but the contract needs to be easier for the customer to understand. I can not find if there is a cheaper time to use electricity as with my last provider
18 September 2025
Reply from Energy Nordic Spain
Thank you very much for sharing your experience with us!
We are glad to hear that the process of switching was easy, and we also truly appreciate your constructive feedback about the contract.
We always strive to make things as clear as possible, and our team will be happy to guide you through the details, including the best times to use electricity.
We hope you enjoy being part of Energy Nordic and please know we are always here to assist you whenever needed.
Warm regards,
The Energy Nordic Team
Lower price and easy to switch energy company
Good service and easy to switch from Endesa to Energy Nordic and lower prices too.
15 September 2025
Reply from Energy Nordic Spain
Thank you very much, Sonja, for your wonderful review!
We are truly pleased to hear that the switch to Energy Nordic has been such a smooth experience and that you can now enjoy our service. Your kind words will be passed on to Rocío, who will be delighted to receive them.
Please remember, we are always here for you whenever you need us.
Warm regards,
The Energy Nordic Team
Friendly efficient service
17 September 2025
Reply from Energy Nordic Spain
Hi Michael,
Thank you very much for your wonderful 5-star feedback.
We’re delighted to know that you found our service both friendly and efficient – it’s exactly what we aim for.
Please remember we’re always here should you need any support or assistance in the future.
The Energy Nordic Team
Reply from Energy Nordic Spain
Hi Jean-Pierre, thank you so much for taking the time to share your experience. We’re truly pleased to know the changeover was smooth, and we’ll do our very best to keep everything just as easy for you in the future.
The Energy Nordic Team
Glad that the delivery of electricity…
Glad that the delivery of electricity went smoothly
1 September 2025
Reply from Energy Nordic Spain
Hi Jan, many thanks for sharing your experience.
We are pleased to know the delivery of electricity went smoothly and without concerns. Your trust means a great deal to us, and our team remains at your full disposal should you ever need any support.
The Energy Nordic Team
Well the ease of changing,I have not…
Well the ease of changing,I have not had a bill yet so early day
1 September 2025
Reply from Energy Nordic Spain
Hi Clive, thank you very much for taking the time to share your experience.
We’re delighted to hear that the changeover process was easy for you. It’s very important for us that our customers feel comfortable and confident when switching, and we truly value your feedback.
Please remember that we are always here to help with any questions or support you may need.
The Energy Nordic Team
Reply from Energy Nordic Spain
Hi J. Naisbitt, thank you for sharing your experience.
We are delighted that you found the transfer clear and without pressure. It is very rewarding for us to know that we could make this process easier for you. Should you require any assistance in the future, we will always be here to support you.
The Energy Nordic Team
Great customer service
Great customer service, able to speak to a "real" person. Would Definitely recommend.
25 August 2025
Reply from Energy Nordic Spain
Hi H Farr, thank you so much for your kind words.
We’re thrilled to hear that speaking to a real person made a difference for you. Our agents work hard every day to provide excellent customer service, and it’s wonderful to know that their efforts are appreciated.
We are always here if you need any support in the future.
The Energy Nordic Team
Excellent customer service
The process of changing to Nordic was made really easy and professionalisation
28 August 2025
Reply from Energy Nordic Spain
Hi Trevor, thank you kindly for your feedback!
We are pleased to hear the transition felt easy and professional. It is always encouraging to know that our customers feel well looked after.
Should you require any further support, we are here to help.
The Energy Nordic Team
your mobile website is not working so I…
your mobile website is not working so I am none the wiser
27 August 2025
Reply from Energy Nordic Spain
Hi Peter, thank you very much for your feedback. We’re sorry to hear that you experienced difficulties with our mobile app.
Your comments are very valuable to us, and we will use them to improve the app and make it more user-friendly.
In the meantime, if you need any assistance or guidance, please don’t hesitate to contact us – we’re always here to help.
The Energy Nordic Team
Reply from Energy Nordic Spain
Hi,
Many thanks for leaving us a review.
We are so glad that you found the process efficient and without problems. Your confidence in us means a great deal, and our team will always be available should you have any queries or require support in the future.
The Energy Nordic Team
The service I receive from Rocio…
The service I receive from Rocio Villagran at Energy Nordik, is nothing short of excellent. Prompt, courteous and professional.
29 August 2025
Unprompted review
Reply from Energy Nordic Spain
Hi Michael, thank you sincerely for your thoughtful review.
We are thrilled to know Rocio has provided you with such excellent service. She will be delighted to receive your recognition.
Please, remember that we remain at your disposal for any questions or assistance you may need along the way.
The Energy Nordic Team
Good service
18 August 2025
Reply from Energy Nordic Spain
Hi, thank you very much for sharing your feedback. We are pleased to hear that you are happy with our service.
Should you ever need help, guidance, or further support, please don’t hesitate to contact us – we are here for you.
The Energy Nordic Team
Reply from Energy Nordic Spain
Hi, many thanks for your review. We are delighted to hear that you experienced quick setup and appreciated the service provided.
Our team is always happy to assist should you need anything more in the future.
The Energy Nordic Team
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