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Company details

  1. Fitness and Nutrition Service
  2. Vitamin and Supplements Store

Written by the company

EnergyBits® makes clean, plant-based algae tablets that fuel your body and mind with natural energy and recovery — no sugar, caffeine, or chemicals. Our spirulina and chlorella tablets are 100% pure, triple-tested for quality, and backed by science. Trusted by athletes, busy professionals, and wellness experts, EnergyBits helps you boost focus, support immunity, and feel your best every day — naturally.


Contact info

2.8

Average

TrustScore 3 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 37% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Clean energy + recovery you can feel...

I’ve been using ENERGYbits (spirulina) and RECOVERYbits (chlorella) and they’ve become a simple daily staple—especially with my hectic schedule and training. ENERGYbits gives me a noticeably steady boost in energy, focus, and workout endurance, and RECOVERYbits has been great for recovery support, immune support, and better sleep. I also like that they’re clean, easy to take, and feel like real nutrition instead of another supplement stack. I ’d recommend this to anyone looking for a clean, whole-food option that supports real, consistent results.

16 March 2026
Unprompted review
energybits.com logo

Reply from energybits.com

We are so happy to hear ENERGYbits and RECOVERYbits have become a helpful part of your daily routine! We love knowing they’re helping you feel your best every day. Thank you for sharing your experience and recommending us—it means so much!

– The ENERGYbits Team 💚

Rated 5 out of 5 stars

ENERGYBITS are my lifeline for brain…

ENERGYBITS are my lifeline for brain health, good sleep and maintenance of my allergies. The brand sources from Taiwan, which is the gold standard for growing and processing. Their team is small but mighty and help in a quick and honest fashion. I won't trust another brand.

3 March 2026
Unprompted review
energybits.com logo

Reply from energybits.com

Thank you for your kind words! We’re thrilled to hear that ENERGYbits are supporting your brain health, sleep, and allergy maintenance. We take pride in sourcing from Taiwan using gold-standard growing and processing practices—the best in the industry. It’s wonderful to see our quality recognized—it’s what truly sets us apart!

– The ENERGYbits Team 💚

Rated 1 out of 5 stars

I never received the shipment

I never received the shipment that was over $200. I was staying at a hotel for 3 months for work and my packages are always delivered to the front desk. It’s open 24/7. The delivery picture showed some warehouse and the package was left outside no where near the hotel and nowhere to be found. I sent pictures of the delivery and the hotel to show it looked nothing like the hotel. I wasted multiple hours emailing to get the same AI responses to check with a neighbor etc. I travel for work and had gone home and I explained I needed it shipped to a different place after waiting 2 months. They refused and shipped it to the hotel when I was no longer there. The hotel returned to sender. Then they said it was my responsibility to contact fed ex and I was on hold 45 minutes to be told that the actual client which was Energy Bits and they needed to contact them for the refund. I actually have to check to see if I was even refunded. If not I’m sure I’ll have to send multiple emails and get ridiculous AI responses as there is no phone number where you can actually talk to a person and it takes weeks for a real person to respond to your email. It’s a wonderful product but unfortunately the company is so poorly run I will never waste over 10 hours total again on ordering a product that they can not get to me. Worst service experience of my life.

30 November 2025
Unprompted review
energybits.com logo

Reply from energybits.com

Hi Jennifer,

We’re very sorry for the frustration you experienced with your order. We understand how upsetting it can be when a package doesn’t arrive as expected, especially while traveling. Unfortunately we are unable to redirect an order to a new address after it has shipped.

We did confirm that the original package was returned to our office and refunded the cost to you. We also suggested that you try sending any future orders to your home address, adding we could apply a promotional discount for your trouble. If you have not received that email, please check your spam or promotions folder.

We truly appreciate your support of our products 💚

Warm Regards
ENERGYbits Team

Rated 5 out of 5 stars

5-Star Recovery Supplement

I love fitness! I love running, lifting weights, pilates, and yoga. When I started using EnergyBit's chlorella supplements I noticed a difference after about 1 week of how quickly my recovery began. I also felt more energy. My endurance on my runs improved. I could lift heavier weights and not be so sore the next day. I would highly recommend to individuals who love staying active and are looking to recover faster. This is a total game changer.

5 March 2026
Unprompted review
energybits.com logo

Reply from energybits.com

Hi Danielle!

Thank you so much for taking the time to share such a thoughtful review. We truly appreciate you sharing your experience, and we’re so that our RECOVERYbits has supported your energy, endurance, and recovery.

Your feedback means a lot to us! 💚

Warm Regards,
ENERGYbits Team

Rated 1 out of 5 stars

This is the worst company you can do business with...RUN!!

This is the worst company with which I've ever done business. After reading all the reviews, I have the same problem everyone else does.They do not follow through with their orders or their promises. They just take your money and then drop you. I ordered the product almost 2 weeks ago and it's still sitting with a printed shipping label, but it never has left their location. I'm getting NO WHERE with their poor not so customer service.
These kind of people need to be put out of business and if you are smart, you will run as fast as you can and don't look back. Cathryn...what a pathetic legacy you leave!!!

10 February 2026
Unprompted review
energybits.com logo

Reply from energybits.com

Hi Abbas,

We’re sorry to hear about your experience and would be happy to help, however we are not seeing an account under your information.

Please feel free to contact us at customercare@energybits.com and our team will gladly look into this for you.

Warm Regards,
ENERGYbits Team

Rated 5 out of 5 stars

I had a breast C diagnosis in 2021

I had a breast C diagnosis in 2021; decided not to do chemo, radiation….. as I’ve had 3 friends to do that route, were super sick and then passed. Saw Catherine and Energy Bits and tried many other brands first, but my hair was breaking off badly; I finally tried Energy Bits and hair did great; bought another brand, hair started breaking off again. I have not gotten on any monthly subscriptions, just buy it month to month as they offer 20 and 25% discounts all the time, so no issues with the company. Have also bought on Amazon if I need it in a hurry, but no discounts there. Have been on them now about 6 months and doing good.

31 January 2026
Unprompted review
Rated 1 out of 5 stars

They are terrible with their customer…

They are terrible with their customer service. I emailed them directly after receiving my first shipment, letting them know. I will contact them for the second not to mail immediately. They sent me a confirmation email confirming the change. Afterwards they sent out another shipment charging my card saying that the second order was already placed before the cancellation. These people are horrible will not order from them any longer.

29 January 2026
Unprompted review
energybits.com logo

Reply from energybits.com

Hi David,

Thanks for sharing your feedback! Just a quick note that we send reminder emails 3 days before subscription orders process. If an order has already processed, you’re always welcome to return the product for a refund.

If you have any questions, you can reach us anytime at customercare@energybits.com

Warm Regards,
ENERGYbits Team

Rated 1 out of 5 stars

My bag was underweight

My bag was underweight. Zoe was extremely snarky but provided some help.

Catharine Arnston is so passionate about the science aspect. I’m just appalled at her company from a business perspective. Very disappointed. So so disappointed in her business.

11 December 2025
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed

Extremely disappointed ! The youtube video promoting these products seemed so serious ?! I ordered but no shipping news whatsoever. Not even a shipping confirmation. Hebron healtcare is their partner but they are based in INDIA ??? I thought this was a US based company ? I requested my money ba k

13 November 2025
Unprompted review
Rated 1 out of 5 stars

Never received my order

Never received my order. Reached out to customer service no response It's been a week now and injeep getting advertisements but ko actual response. I just want my refund back now. STAY AWAY THIS IS JUST ANOTHER FAD

11 November 2025
Unprompted review
Rated 1 out of 5 stars

Deceptive advertising

Deceptive advertising. Ordered a "3 month supply" and the nutritional label has 33 servings. Unable to cancel until 2 billing cycles. Cheaper brands on Amazon

17 October 2025
Unprompted review
Rated 5 out of 5 stars

I was sent the wrong product Recovery…

I was sent the wrong product, Recovery bits instead of Energy bits. They with receipt of my email including pictures , very quickly responded and quickly sent me the correct product . I also got to keep the first product and plan on trying that also. They have a great very responsive customer service. I have just started the Energy bits and do like it .

13 August 2025
Unprompted review
Rated 1 out of 5 stars

Worst customer service I ever had…

Worst customer service I have encountered in a long time. I'm in Canada, ordered 4 weeks ago... they choose a carrier that was on strike... They switched to UPS. UPS sends my package to Bucharest! And They trying to tell me its probably the best route to get to me! Carrier are part of your responsabilities, not mine. You are as good as your last mile delivery, until it's in my hands and your responsability. I requested a refund ans cancellation order and they wont issue it. Been waiting for almost 6 weeks now and no movement, neither on m,y package or the company. It is ridiculous.
Own your process. Issue me a refund and cancel my order. Never will I ever refer this product.

14 January 2025
Unprompted review
Rated 2 out of 5 stars

I subscribe to Energy bit in the…

I subscribe to Energy bit in the spring. I Experience stomach pain and cancel my subscription. In October, I get an email saying my shipment Is being processed. I immediately contacted them and asked they not be shipped as my subscription had been canceled months ago. I was informed it was too late and I had to mail them back,at my own expense, and when received they would refund me. I receive the package and mailed back the same day. UPS shows they received it on October 3. it is now November 11 and I haven’t gotten my refund or any contact from them, they were very hard to get a hold of and have terrible customer service.

1 October 2024
Unprompted review
Rated 1 out of 5 stars

The Energy Bits not for Canadians

The Energy Bits bad is smaller than the competitors and quite frankly you are not getting your money's worth with this company.
I am a Canadian and ordered them form Canada. I had to pay an additional fee $32.00 at the post office.

Sooooo not worth it!

31 October 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE!

DO NOT PURCHASE FROM THIS COMPANY!! They do not care to honor their return policy. I was delivered a damaged package and items and was accused of lying by the owner herself when I reached out to let them know. They deliberately misinterpreted my email responses to make it seem as though I fabricated a story and outright called me a liar who damaged the packages. I can’t put into words the level of ignorance this company has for customer care. As someone who believes what we put out there will eventually come back to us, I know they will one day reap what they’re sowing. Please take my advice and shop locally or with a different company if you’re looking for spirulina and chlorella. This company is a scam and should not be in business.

8 May 2024
Unprompted review
Rated 2 out of 5 stars

Horrible service but even worse aftersales

The service here at ENERGYbits is horrible, but the company's after-sales customer service is even worse! The company offers terrible service for too high price. And yet, the customer service representatives can't even speak to their customers properly and respectfully. ENERGYbits is one of the most awful companies I've ever had to deal with.

14 February 2024
Unprompted review
Rated 1 out of 5 stars

I have been ordering these for a while

I have been ordering these for a while. The last bag they sent the tablets were so hard I felt like they were going to break my tooth!! I wrote them told them and the company said nope they are fine! For $130 bag of energy bits I think I am done ordering these if they don't take care of REPEAT customers

20 January 2024
Unprompted review

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