Banner for Energie Fitness - Winchester

Energie Fitness - Winchester Reviews 229

TrustScore 4 out of 5

4.2

The Brooks Shopping Centre, Winchester, SO23 8QY Southampton, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Really friendly local gym. Great staff; they are very welcoming and have a knowledgeable and personal approach. The facilities are clean and the equipment is all I could ask for. I am enjoying my memb... See more

Rated 5 out of 5 stars

The gym is great and for me , the best in Winchester however I've only started to reuse it again after a considerable time so at the moment I'm still finding it as something of a chore but hopefully i... See more

Rated 5 out of 5 stars

I have been going to Energiefitness Winchester now for 4 years- never would have considered myself a gym person, but all the staff are so welcoming and friendly. Going regularly means that I see fami... See more

Company replied

Rated 5 out of 5 stars

Energies is simply like a family I’ve spent 6 years training tried multiple other gyms but there’s not one I find more enjoyable The atmosphere is great, its simple the navigate and the staff... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • The Brooks Shopping Centre, Winchester, SO23 8QY, Southampton, United Kingdom

4.2

Great

TrustScore 4 out of 5

229 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

really friendly staff

really friendly staff, clean amenities, good quality equipment!

15 June 2023
Energie Fitness - Winchester logo

Reply from Energie Fitness - Winchester

Thanks for the brilliant review Olivia!

Rated 5 out of 5 stars

A wide range if machines and free…

A wide range if machines and free weights with a good amount of plates perfect for powerlifting would recommend

8 June 2023
Energie Fitness - Winchester logo

Reply from Energie Fitness - Winchester

Thanks for the great review. We're so glad you're happy with our kit and facilities.

Rated 5 out of 5 stars

No complaints

No complaints. Friendly staff, clean, good facilities.

2 May 2023
Unprompted review
Energie Fitness - Winchester logo

Reply from Energie Fitness - Winchester

Thank you for taking the time to share your positive experience with us at Energie Fitness. We are thrilled to hear that you found our staff friendly, facilities clean and well-maintained. We strive to create a welcoming environment for all of our members and we are glad that we succeeded in doing so during your visit. Please don't hesitate to reach out to us if you need any assistance with your fitness goals or have any feedback for us. We hope to see you again soon! Kindest regards, Leonie

Rated 5 out of 5 stars

Great atmosphere and staff are lovely…

Great atmosphere and staff are lovely and always happy to help.
Great selection of equipment.

21 April 2023
Unprompted review
Energie Fitness - Winchester logo

Reply from Energie Fitness - Winchester

Thank you for sharing your positive review of Energie fitness, Zak! It's great to hear that you enjoyed the atmosphere and found the staff to be helpful and friendly. It's also fantastic that you appreciated the variety of equipment available for use. Keep up the good work, and we hope to see you again soon!

Rated 5 out of 5 stars

I just felt comfortable in gym

I just felt comfortable in gym . good atmosphere people friendly nice staff. Clean gym smiley face

13 April 2023
Energie Fitness - Winchester logo

Reply from Energie Fitness - Winchester

Thank you for sharing your positive experience at Énergie fitness Gary! It's great to hear that you found the atmosphere to be comfortable and the staff to be friendly. A clean gym is always important for a positive workout experience! Keep up the good work and enjoy your workouts!
Leonie

Rated 5 out of 5 stars

The staff are always super friendly

The staff are always super friendly, the equipment and classes are great 😃

6 April 2023
Energie Fitness - Winchester logo

Reply from Energie Fitness - Winchester

Thank you for sharing your positive experience at énergie fitness! We're glad you're enjoying the equipment and our range of classes. Keep it up Nicole!

Rated 5 out of 5 stars

great

Staff are very friendly and I always feel welcome at this gym

17 March 2023
Energie Fitness - Winchester logo

Reply from Energie Fitness - Winchester

Wow thanks for the great review Imogen! I'm glad you're enjoying your time at the club. Leonie

Rated 5 out of 5 stars

Been going for a time now

Been going for a time now, I really like the space, there is a huge a list of gear to choose from and the staff are very helpful. A few times I’ve asked for help using a new machine and all the staff know what they’re doing.

15 March 2023
Energie Fitness - Winchester logo

Reply from Energie Fitness - Winchester

Thanks for taking the time to share your positive experience at Energie fitness, Steve! We're glad to hear that you appreciate the space and the extensive selection of equipment available for your use. It's also great to know that the staff are helpful and knowledgeable, and that they've been able to assist you with new machines when needed. We value your continued patronage and look forward to seeing you again soon! Leonie

Rated 5 out of 5 stars

Outstanding gym

One of the best gyms i know, bunch of genuine trainers that are eager to help improve individuals quality of life in the long term. Highly recommend!!!

1 February 2023
Unprompted review
Energie Fitness - Winchester logo

Reply from Energie Fitness - Winchester

Thanks for the awesome review Sara! I'm glad you're enjoying your membership.

Rated 5 out of 5 stars

Friendly staff

Well equipped gym, open 24/7. Friendly, helpful staff and good facilities. Lots of hand sanitizers!

1 February 2023
Unprompted review
Energie Fitness - Winchester logo

Reply from Energie Fitness - Winchester

Wow! Thanks for the great review Stephen.

Rated 5 out of 5 stars

epic membership

The epic membership has helped me massively to become motivated when joining the gym for the first time.
I have gained so much confidence in myself, inside and outside of the gym.
The staff are always helpful and supportive.

20 January 2023
Unprompted review
Energie Fitness - Winchester logo

Reply from Energie Fitness - Winchester

Thanks Jaz, It's great to hear you're enjoying your time here.

Rated 5 out of 5 stars

Great gym in Winchester!

When I was looking for gyms in Winchester, I looked round Energie and they were really welcoming and showed me around before I signed up! As a gym, the equipment is great, and if there’s something you don’t know how to use, the amazing, friendly staff will show you! Couldn’t recommend it more!

1 February 2023
Unprompted review
Energie Fitness - Winchester logo

Reply from Energie Fitness - Winchester

Hi Rebecca, Thanks for your amazing review - We love seeing you smashing your goals!

Rated 3 out of 5 stars

the gym is not bad

the gym is not bad, but changing rooms and showers are closed from 8 pm to 6 am and at the weekend from 3 pm is very strange, nowhere else have I come across such rules. Only one disabled toilet remains open, in which there is a shower, but if someone uses it, the gym is automatically left without a toilet for other users. I've seen replies from staff saying it's for safety reasons but it doesn't seem realistic to me, practically all 24h gyms in Southampton have access to changing rooms and showers. I think it's more about keeping clean and saving on cleaning companies.

30 January 2023
Unprompted review
Energie Fitness - Winchester logo

Reply from Energie Fitness - Winchester

Hi Darek. Thanks for your feedback. It's company protocol around 24 hour operating procedures to close our group changing rooms over night this is due to health and safety reasons. If you would like a chat please stop by the office on your next visit!

Rated 5 out of 5 stars

Excellent gym

This gym have friendly staff and helpful when asked for tips and advice.

27 January 2023
Energie Fitness - Winchester logo

Reply from Energie Fitness - Winchester

Thanks for the great review Noel!

Rated 4 out of 5 stars

Nice gym

Nice gym, friendly and helpful staff. There is plenty equipment and it's easy to find everything. I would say it lacks sanitisers around the gym and some of the bikes are a bit loose when used.

16 January 2023
Unprompted review
Energie Fitness - Winchester logo

Reply from Energie Fitness - Winchester

Hey Radka,
Thanks for your feedback. We have 5 sanitiser stations around the club available if you've missed them I would be happy to show you!
Our bikes have also just undergone a service and are now all back in action...but if you would like to chat further please let me know.

Rated 5 out of 5 stars

Awesome gym

Awesome gym, friendly and welcoming. Lots of different things and classes. Definitely recommend.

12 January 2023
Unprompted review
Energie Fitness - Winchester logo

Reply from Energie Fitness - Winchester

Thanks for the great review Marco :)

Rated 1 out of 5 stars

No 24hr Changing facility one disabled toilet

Gym is crammed with students from 15.pm onward so can’t access equipment so started to use early hours as they went 24hrs which was fine untill more people started coming in energyfitness Winchester may offer a 24 HR gym service they do not offer 24HR access to a changing facilities or toilet they offer a disabled toilet which is fine if only have couple of members in but if have more then 5 people or some one use disabled toilet shower leave you no faculties to use and there no open toilets in town centre

Energy fitness response to this is they offer a disabled toilet as there 24hrs changing facilities

There are many gyms like pure gym anytime fitness the gym provide 24hr access to changing facilities and disabled toilets
Had an email response from manger saying the changing rooms are closed between 20.15 am and 6.15 am due to lack of CCTV cameras and Health safety !! That why your left with disabled toilet it is actauly health and safety issue and human rights issue and a equality issue to close toilets between theses times 20.00 and 6.00am

10 January 2023
Unprompted review
Energie Fitness - Winchester logo

Reply from Energie Fitness - Winchester

Hi Charlie. Thanks for your feedback. This is disappointing to hear as the facilities worked well for you up until recently where we had to remove your access to the club due to misconduct. Whereas we appreciate your feedback we don't consider it to be a fair reflection of your experience based on how your membership with us ended. We thank for your custom and would like to wish you well for the future. Leonie

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look