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Energie Fitness - Lincoln City Reviews 99

TrustScore 4.5 out of 5

4.3

31 Sincil Street, Lincoln City, LN5 7ET Lincoln, GB


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See what reviewers are saying

Rated 3 out of 5 stars

The gym lost its quality and was poorly maintained. The broken straps have just been patched up with a knot rather than being replaced, and there are no longer any wipes or other type of sanitisi... See more

Company replied

Rated 4 out of 5 stars

The gym is great and the staff are very friendly! The only thing I’d change is making sure all of the showers work properly and maybe adding a hip thrust machine if they could find the space. But over... See more

Rated 5 out of 5 stars

Just the type of gym I was looking for. It is walking distance for me, the equipment is fine and during the hours I need to use the gym it's quiet. The staff seem friendly and the owner has been helpf... See more

Rated 5 out of 5 stars

I joined the Gym about a month ago. I'd never set foot in a gym before. The staff were great. They showed me round, talked me through everything. I decided to join and I've never looked back. I ca... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 31 Sincil Street, Lincoln City, LN5 7ET, Lincoln, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

99 reviews

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Rated 4 out of 5 stars

Overall, a lovely little gym

The gym is great and the staff are very friendly! The only thing I’d change is making sure all of the showers work properly and maybe adding a hip thrust machine if they could find the space. But overall, a very lovely gym.

10 February 2023
Rated 3 out of 5 stars

Poor quality

The gym lost its quality and was poorly maintained.

The broken straps have just been patched up with a knot rather than being replaced, and there are no longer any wipes or other type of sanitising solution to use before and after each use.

When I use the machine, I have to screw the nuts and bolts in more tightly since they are loose.

13 January 2023
Unprompted review
Energie Fitness - Lincoln City logo

Reply from Energie Fitness - Lincoln City

Hey Dan,

I hope you're having a good day.

We're happy to hear that you have enjoyed certain aspects of your énergie Fitness club however, we completely understand and appreciate there are specific areas we can improve on. We will certainly take your feedback into consideration moving forward and hope to deliver the perfect fitness experience in the near future.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Have a great day,
énergie Fitness Central Team

Rated 1 out of 5 stars

Needs more equipment and more space

More equipment, more space, more staff

25 November 2022
Energie Fitness - Lincoln City logo

Reply from Energie Fitness - Lincoln City

Hi Rosie,

I hope you're well.

We're really sorry to hear that there are certain areas of your énergie Fitness experience that have not been up to scratch. We aim to create an environment in our gyms that motivates our members to reach their goals and it seems we have fallen short. Please speak to a member of staff about your concerns and they will be more than happy to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

An amazing gym

An amazing gym. The staff are really helpful and greet you when you enter the gym. Great equipment and very clean

16 September 2022
Unprompted review
Rated 2 out of 5 stars

Wouldn't recommend.

Cons:

The staff. The reason I didn't give it one star is because there's one or two staff members aka the girls who are nice, polite with a smile on their face. The grumpy old man always wearing the hat though? All he does is eye up everyone (for no apparent reason) and then go round confronting members if they make a bit of a sound and telling them they'll have to pay for equipment. Always has a dirty look on his face.

Secondly, the toilets absolutely stink. Now I've seen staff clean it I think but the stench has been there for ages. It's so hard to use. The changing rooms are awkward because it's mixed men and women together.

The water cooler got repaired after 4 weeks.

The gym itself is quite small and not got the best variety of equipment which is fine and still doable but when there's a whole host of other problems and it does become an issue.

Pros:
Has the bare minimum required for a workout

Overall:
Wouldn't recommend. Old man needs to be tought how to talk to people. Goes round interrupting workouts and giving people dirty like a headless chicken. Arguably the worst gym I've been to and perhaps people who think this is a good gym haven't ever been to another one.

13 August 2022
Unprompted review
Energie Fitness - Lincoln City logo

Reply from Energie Fitness - Lincoln City

Hi there, ​​

Thanks for taking the time to write a review. I’m so sorry about your unfortunate experience at énergie Fitness and I’m particularly dismayed to hear that you felt that the facilities weren't clean or that a staff member was unwelcoming.

Please know that we take complaints very seriously and I will pass your comments on to gym management. We listen to our members daily in our quest to continually improve and we work hard to make our gym an inspirational place to work out.​

Please do not hesitate to reach out if there’s anything further we can do. ​

All the best,​
énergie Fitness Central Team

Rated 5 out of 5 stars

Just the type of gym I was looking for

Just the type of gym I was looking for. It is walking distance for me, the equipment is fine and during the hours I need to use the gym it's quiet. The staff seem friendly and the owner has been helpful with advice on using some of the equipment I'm not familiar with. Cost is also competitive.

22 July 2022
Rated 5 out of 5 stars

Perfect for me

Very accommodating, friendly, informed staff. Nice size gym with decent, well kept equipment. Great value, I'm really enjoying going

24 June 2022
Rated 4 out of 5 stars

Great gym

Great gym, love the atmosphere there and the equipment. Would be perfect if there were mirrors in the studio, a decline bench (easier hip thrusts for short people), and a hyperextension bench.

3 May 2022
Energie Fitness - Lincoln City logo

Reply from Energie Fitness - Lincoln City

Hey Kat,

Thanks for taking the time to leave a review!

We really appreciate your kind words, it's what drives us to deliver a great health and fitness experience. We're always trying to improve the service we provide, so if you have any suggestions please feel free to speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Very impressed!

Very impressed with how the gym are helping me with my sport specific goals. I have also gotten over some gym nerves by coming here too; can highly recommend énergie fitness LC to anyone!

29 April 2022
Rated 3 out of 5 stars

Helpful Staff

Staff are very friendly and helpful, make you feel at ease.

Love the location in town.

I do appear to go when busy, so find it difficult to get a locker, most not having a lock on.

No issue with aerobic equipment, getting use to weights equipment. Good area for abs work, along with fitball. Would like to have a medicine ball, the weight balls have at the moment are too heavy.

Find difficult using unisex showers/toilets, but I get by.

25 March 2022
Energie Fitness - Lincoln City logo

Reply from Energie Fitness - Lincoln City

Hi Brainyjenny,

We're glad to hear you are enjoying the gym and our staff members are delivering the high quality customer service we aim to provide to every customer.

We are sorry to hear there are a few issues within your gym regarding some of the facilities. If you have any suggestions for improvement please speak to a member of staff and they will be able to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

I joined the Gym about a month ago

I joined the Gym about a month ago. I'd never set foot in a gym before. The staff were great. They showed me round, talked me through everything.
I decided to join and I've never looked back. I can honestly say I really enjoy going to the gym. I'm 56 years old and I feel great.
The gym is kept clean and tidy. Staff helpful and friendly.

18 March 2022
Rated 4 out of 5 stars

New to the gym.

New to the gym.. all abilities.. love that the equipment is for everyone to use.. looking forward to trying the classes

31 December 2021
Energie Fitness - Lincoln City logo

Reply from Energie Fitness - Lincoln City

Hey Ann,

Thanks for taking the time to leave a review!

We really appreciate your kind words, it's what drives us to deliver a great health and fitness experience. We're always trying to improve the service we provide, so if you have any suggestions please feel free to speak to a member of staff.

Thanks again,

énergie Fitness Central Team

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