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Energie Fitness - Dumbarton Reviews 220

TrustScore 4.5 out of 5

4.5

32 High Street, Dumbarton, G82 1LL Glasgow, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My daughter and I have taken advantage of the Epic package and the communication and attention to detail since starting has been amazing. Reece goes out his way to let you know he is around for any q... See more

Rated 3 out of 5 stars

Friendly staff Good selection of resistamce training equipment Clean and fresh appearance and atmosphere. Excellent cardio equipment. Good app for booking classes No disabled shower... See more

Company replied

Rated 4 out of 5 stars

It’s great that the gym is open 24 hours. Variety of equipment and facilities is great but there is insufficient cardio equipment such as treadmills and cross trainers. When I went to the gym at just... See more

Rated 5 out of 5 stars

i was very dubious about coming as not been to a gym in over 20 years. My first trip was with my daughter and although I went with her in my second I was happy for her to go her own way. I love the f... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 32 High Street, Dumbarton, G82 1LL, Glasgow, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

220 reviews

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Rated 5 out of 5 stars

New beginnings

i was very dubious about coming as not been to a gym in over 20 years. My first trip was with my daughter and although I went with her in my second I was happy for her to go her own way. I love the flexibility, I have been in early morning afternoon and night. The environment is inviting and a comfortable atmosphere once there with lots of equipment. I am enjoying my journey with énergie fitness so far

6 October 2023
Rated 2 out of 5 stars

Gym owners only interested in £ not members

Been a loyal member of this gym for more than a year and a half and have hit hard times and cancelled my membership in person last month I have now had a email wanting £43 from me 2 days after my direct debit was cancelled. The owners are only interested in money and definitely not the cleanliness of the gym which is poor at best I have never seen anyone clean a shower or a machine the whole time I have been a member.
I can say that the staff that work on the floor are great and can’t complain they have been amazing and friendly.
I am disappointed in the franchise owners and I think they should think of what’s happening at the moment with the cost of living crisis.
I have never missed a payment my whole membership and to get that shows everything I need to know and I won’t be back!
Beware of this if joining this gym money is the only drive behind the franchise nothing else!

3 October 2023
Unprompted review
Energie Fitness - Dumbarton logo

Reply from Energie Fitness - Dumbarton

Hi there,

I hope you're having a great day.

We're very sorry to hear of the frustration you have faced regarding payments to your énergie gym. We assure you that all fees are clearly stated in your membership T & C's however, if you feel this is incorrect please contact your énergie gym immediately. We sincerely hope this query can be resolved asap.

Thanks for leaving feedback, we always appreciate it!

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

Made to feel really welcome

Made to feel really welcome. Shown round all the gym and the studios and everything explained so well. Great juice bar. Personal trainers make you feel great and really helpful and very friendly and approachable at any time

6 July 2023
Rated 1 out of 5 stars
Energie Fitness - Dumbarton logo

Reply from Energie Fitness - Dumbarton

Hey Ross,

I hope you're well.

We at énergie Fitness are very sorry to hear you are unhappy with some of the payments that you have incurred throughout your membership. We assure you that all fees are clearly stated in your membership T & C's however, if you feel this is incorrect please contact your énergie gym immediately. We sincerely hope this query can be resolved asap.

Thanks for leaving feedback, we always appreciate it!

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

Supportive staff

a huge thank you to Chris.
Chris welcomed me to energie in such a calm and considerate way after I told him on Monday last week I tried to go to the gym at Clydebank with my bf, and left after 3 minutes, crying in my car at how overwhelmed and awkward I felt. It was really distressing. I didn't think I was going to manage to complete or even start the program I was on.
After explaining this to Chris having pushed myself to just try again and try energie on the Wednesday, Chris was so open and understanding. I've told so many people about how positive an experience I had, and how by Chris simply taking a deep breathe with me and asking "ok, are you ready?" Before taking me through the gate just gave me that wee moment to inhale and go ok, let's do this! It really meant so much!
Chris showed me round the gym and especially areas that I could work out quietly if I needed to myself, like the studio of there are no classes on, and the yard area.
He checked in with me a couple of times throughout my first session and made me feel safe and like I belonged there with everyone else. Since then, I've been twice, and felt so comfortable and confident to walk around and do my thing and I really do feel this was down to Chris's caring, soft approach!
I am so grateful that he walked with me and just helped me get over that first hurdle!

20 April 2023
Rated 5 out of 5 stars

Great gym

The staff are always extremely helpful, the place is always clean and tidy and the equipment/facilities are great! Couldn't ask much more from a gym!

30 March 2023
Rated 3 out of 5 stars

Great gym but the music is too much

Great gym but the music is too much . If I wanted to listen to UK drill I'd hang around with my son . Also tried going to gym around half 9 last night and changing room steam and suna were shut I thought I was closed at 10 . Also music so loud couldn't listen to my own pod cast . Would be good if they had quiet time or turned it down slightly. I worked in the music industry and it just gives me a sore head / ears now . Apart from that it's a good gym , clean and it has everything I need . Lovely staff that are always helpful and the places it kept to a high standard . Bathrooms are spotless . Showers aren't to warm or powerful.

24 March 2023
Energie Fitness - Dumbarton logo

Reply from Energie Fitness - Dumbarton

Hey Kelly,

I hope you're well.

We completely understand there are a few areas we need to improve in to deliver the perfect health and fitness experience to our valued members. Rest assured we will certainly take your comments into account moving forward as we are constantly trying to improve. Thank you for taking the time to leave a review, your feedback is vital to us here at énergie Fitness.

Have a great day,
énergie Fitness Central Team

Rated 5 out of 5 stars

Happy beginner

Only joined on Tuesday and so happy that I did. Done my very every 1st class on thursday,connor got me through it. Very friendly staff, so helpful. Love the fact can use steam room and sauna

10 March 2023
Rated 5 out of 5 stars

Cracking gym

Staff are engaging, friendly, knowledgable and supportive.
Good atmosphere in the gym.
Steam room is delightful.
Classes are organised, start on time and are varied. Trainers encourage you to push yourself safely.

14 January 2023

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