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Energie Fitness - Canterbury Reviews 109

TrustScore 4 out of 5

4.1

Unit 7, St. George Centre, CT1 1UL Canterbury, GB


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Rated 4 out of 5 stars

Does the job, affordable memberships. Could do with more classes in the evenings/weekends, I currently pay for the more expensive membership to get classes but don’t get the opportunity to go to class... See more

Rated 5 out of 5 stars

I really like this gym. It's very clean, tidy, and organised. Staff are very friendly and helpful. The gym has all the equipment I need for a good workout. It's also a good price and won't break the b... See more

Rated 3 out of 5 stars

This is a no frills gym. It's fine but things have lapsed on the cleanliness front. Not enough wipes for the machines (blue roll and slray would be fine). There's a toilet in the ladies that has been... See more

Company replied

Rated 4 out of 5 stars

I like the informal atmosphere and simplicity of the gym. Staff are welcoming and attentive. Changing and toilet/shower area always clean and tidy.Equipment is straightforward and no-nonsense, geared... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Unit 7, St. George Centre, CT1 1UL, Canterbury, United Kingdom

4.1

Great

TrustScore 4 out of 5

109 reviews

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Rated 4 out of 5 stars

Good but room for improvement

Does the job, affordable memberships. Could do with more classes in the evenings/weekends, I currently pay for the more expensive membership to get classes but don’t get the opportunity to go to classes very often. Also frustrating now that you need an app to access the front door whereas before it was face recognition. The balcony is nice to use in the summer.

7 February 2026
Unprompted review
Rated 1 out of 5 stars

Minimum effort attitude

I've been a member for nearly 2 years and I've been going to all sorts of gyms for all my adult life, but this is some next level laziness. Here is what to expect on a regular day at the Energie Fitness in Canterbury: want to do some bench press? Not enough bars for all the benches, so often you have to go hunting for one and add to your waiting time. But then surprise, you either get odd weight disks (20.4kg mixed with 20kg ones), or you have to go hunting again for any other size of disks. Want to do some dumbbells instead? Good luck, there are one pair per size, so again you will wait a while for anything between 7.5-15kg to become available. Then there's the noise, some people love to smash their weights to the ground just so everyone in the whole neighbourhood can hear how hard they are working. If you haven't been distracted enough by that, they will proceed to make grunting noises for every single movement. Don't count on their wi-fi either as it's unreliable and if a machine breaks down, it will take around 6 months to be fixed. I paid 1 year of month to month and then decided to go for the yearly contract and 10 months into that I've had enough and wanted to cancel it, but they are so greedy they refuse to end my contract early. So be careful which option you choose.

6 January 2025
Unprompted review
Rated 4 out of 5 stars

Updated review from the changes made lately

The
Énergie fitness in Canterbury has got a little bit better than from when I wrote the last review. The machines have been fixed, it's just certain free weights like dumbbells and barbells that need a service. I must say Emily, Anthony and Charlie have done wonders at the gym, they have changed the gym in a good and friendly way. A survey wouldn't go amiss with what customers would like. Classes would a bit too. Toilets are always clean and they have ensured that the gym is running well, unlike in the past. I would recommend them, very helpful and always try to maintain a great service. I do think the owners of the franchise should listen to their employees a little more as they are really trying, Emily does put her heart in the gym and so does Anthony and Charlie and a few of the new ones are getting the hang of the place. A good atmosphere and people there are quite friendly once you get to know them a little. Thanks for making the gym a better place to what it was.

19 June 2024
Unprompted review
Rated 5 out of 5 stars

Practical and convenient

I recently joined the Energie gym in Canterbury after a recommendation from a friend to try it out. The staff were very helpful, with one in particular taking time to show me the machines and equipment that I wanted to use. The staff are friendly, and for visits during working hours I can be sure to get access to the equipment that I need. Recommended!

5 April 2024
Rated 3 out of 5 stars

Out of order equipment

Since joining the gym in October 2023 the stair master has been out of order which has been quite annoying. It also seems that regularly other pieces of equipment are also out of order limiting my workout. I understand problems occur but they seem to take a while to fix. The staff are very helpful and welcoming.

29 March 2024
Energie Fitness - Canterbury logo

Reply from Energie Fitness - Canterbury

Hi Grace,

I hope you're well.

We're glad to hear our team members are treating you well and delivering great customer service however, we are very sorry to hear that there seems to be continuous issues with certain pieces of equipment. We want to deliver all the equipment you need to reach your goals, please speak to a member of staff and they will be able to provide an update.

Thanks for taking the time to leave a review, we really appreciate it!

Have a great day,
énergie Fitness Central Team

Rated 4 out of 5 stars

I like the informal atmosphere and…

I like the informal atmosphere and simplicity of the gym. Staff are welcoming and attentive. Changing and toilet/shower area always clean and tidy.Equipment is straightforward and no-nonsense, geared to serious fitness training. My only criticism is that one or two pieces of equipment have been out of service for far too long. But a good gym and good value. 👍🏽

15 March 2024
Rated 3 out of 5 stars

Things aren’t quite what they seem…

Been going for sometime and there is always something out of order. Nothing ever gets fixed. No one greats you and there is a severe lack of equipment. The showers are cold and there a literally no redeeming qualities. If it wasn’t my closest gym I wouldn’t go. Stay clear!

1 February 2024
Unprompted review
Energie Fitness - Canterbury logo

Reply from Energie Fitness - Canterbury

Hi Phil,

Hope you're having a good day.

We appreciate your comments on our equipment and do realise we have a way to go for us to be able the perfect health and fitness experience to you. Please contact a member of staff directly regarding any issues with the equipment or facilities and they will be more than happy to provide an update.

Best wishes,
énergie Fitness Central Team

Rated 4 out of 5 stars

Nice friendly and helpful staff.

Nice friendly and helpful staff..
The equipment could do with an update here and there but it’s is functional.
Have yet to experience a class can’t comment on that as they keep getting cancelled which is disappointing. It’s good that the staff ensure to let you know though.

26 January 2024
Rated 3 out of 5 stars

Good, but some parts missing

Good overall however there are to few lockers and an extra benchpress would be neccecary.

12 January 2024
Energie Fitness - Canterbury logo

Reply from Energie Fitness - Canterbury

Hey there,

I hope you're having a great day!

Your feedback is greatly appreciated and very valuable to us moving forward as we try to improve. We want to deliver the ultimate fitness experience to our valued members and we will certainly work towards this in the near future.

Thanks again for taking the time to leave a review, it's always great to hear what our members think.

Best wishes,
énergie Fitness Central Team

Rated 4 out of 5 stars

Deadlift platform

All around great gym, the staff are cool and helpful and there is a range of equipment. The only thing that prevented me from giving it the full five stars is the deadlift platform. The deadlift platform has been broken for some time with dents so customers have to use awkward areas to deadlift and there is a lot of loud noise.

10 December 2023
Unprompted review
Rated 5 out of 5 stars

Energie fitness is a great place to…

Energie fitness is a great place to train, nice open space so we can breathe easily not like most places where we are breathing recyclable air.
The gym floor is a nice place to meet some cool people and also enjoy your workout.

24 November 2023

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