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Energie Fitness - Battersea Reviews 123

TrustScore 4 out of 5

4.1

44 Falcon Road, London, SW11 2LR London, GB


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Rated 5 out of 5 stars

The experience was great. With back problems and posture problems, the free complimentary personal training session was a great insight of what gym equipment can be used, instructed well by personal... See more

Rated 5 out of 5 stars

Great gym and great location - just 10 minutes by foot from where I live and 5 minutes from Clapham Junction, meaning I can always quickly pop on before or after work on the way to/from home. All the... See more

Rated 1 out of 5 stars

A tired gym which is far too busy for the quality and quantity of equipment. The joining fee alone is criminal, and the subscription fees are far too expensive for the level you are getting. The staff... See more

Company replied

Rated 5 out of 5 stars

It’s a small gym, but staff were super friendly. They would help you if you have any question. So far, I haven’t found a gym with people like this at all in London! Kudos guys :)


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 44 Falcon Road, London, SW11 2LR, London, United Kingdom

4.1

Great

TrustScore 4 out of 5

123 reviews

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Rated 5 out of 5 stars

Lovely gym

Lovely gym, has everything you need and a friendly atmosphere!
Could do with a few more machines and better (or any?) AC

28 November 2022
Rated 5 out of 5 stars

Really friendly and cosy gym.

Really friendly and cosy gym.. I signed up and been every day since. A guy called callum signed me up, I was made to feel very comfortable and he's very approachable, professional and has been on hand to help with anything needed.
All the other staff are very friendly and approachable also when I've needed anything (but I've not really met them properly yet to name apologies) but I have classes booked and im super excited. Overall a lovely, friendly, very clean gym. And I've not seen any egos which is refreshing.

7 October 2022
Unprompted review
Rated 3 out of 5 stars

Bit disappointing

Atmosphere is dreadful. The water is warm... Yuck! The gym is too warm and is therefore uncomfortable. I joined this gym as an upgrade to the gym group, how wrong I was.

22 July 2022
Energie Fitness - Battersea logo

Reply from Energie Fitness - Battersea

Hi CEM,

I hope you're well.

We're very dissapointed to hear that your énergie Fitness experience has not been satisfactory for you. With regards to the issue of the water and the gym as a whole being too warm, please raise this with a member of staff and they will be able to assist you. We really hope to change your mind of us in the near future.

Thanks for taking the time to leave a review, we really appreciate it.

Best wishes,

énergie Fitness Central Team

Rated 3 out of 5 stars

Good gym

Good gym, nice people but there have been more than once instance where someone has forgot to come open up the gym and we’ve been waiting
outside for more than an hour and a half to open up. Wasn’t impressed.

28 May 2022
Energie Fitness - Battersea logo

Reply from Energie Fitness - Battersea

Hey there,

We're glad to hear that you are enjoying the gym. However, it sounds like there are a few things we can improve on with regards to delayed opening times. We can only apologise for this error on behalf, please raise these concerns with a member of staff and they will be more than happy to assist you.

Thank you for taking the time to leave a review, we really appreciate it.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Excellent

Excellent , I would like to give you 5 stars.i am happy to live near the gym meaning that I wouldn't have to travel far to work out.

23 May 2022
Rated 3 out of 5 stars

Members are great but the gym is poor…

Members are great but the gym is poor in equipment and space also facilities are limited not many different type of machines only one bath room

29 April 2022
Energie Fitness - Battersea logo

Reply from Energie Fitness - Battersea

Hi Fredi,

I hope you're well.

We really appreciate you taking the time to leave feedback with us.

We're glad to hear that you are satisfied with the atmosphere in your énergie Fitness Club however, it sound like there is still some things we can improve on. Please run any suggestions you may have by a member of staff and they will be more than happy to listen.

Best wishes,

énergie Fitness Central Team

Rated 1 out of 5 stars

No abductor 😢

No abductor 😢
Went to subscribe with my girlfriend and unfortunately we’ve changed our minds, as there was no abductor machine….which is crazy as I thought that it was one of the main ones to have at the gym, specially for girls. It’s such a shame as the rest is just fine. Extremely friendly stuff and good atmosphere.

28 November 2021
Unprompted review
Energie Fitness - Battersea logo

Reply from Energie Fitness - Battersea

Hey Maria.

I am sorry to hear you are unhappy with the facilities provided within your club. Please feel free to mention to a member of staff the equipment you would like to be introduced into the gym as they are always open to suggestions on how to improve. I am however glad to hear that the staff are delivering the high-quality customer service that we strive to deliver at énergie Fitness.

Thank you for taking the time to leave your thoughts, we're always trying to improve.

Best Wishes
Dan
énergie Fitness Central Team

Rated 2 out of 5 stars

The joining process is a nightmare

Tried to join 3 times and still does not allow me.

8 November 2021
Energie Fitness - Battersea logo

Reply from Energie Fitness - Battersea

Hi David

I am sorry to hear that you have found the joining process frustrating, please try again on the website later but if the problem persists please contact your desired gym at: 0203 475 0744. Thanks for leaving your thoughts, we're always trying to improve our service.

Best Wishes
Dan

Rated 5 out of 5 stars

Very nice staff

Very nice staff, gym isn't packed and has enough equipment. Affordable compared to others in the area.

27 August 2021
Energie Fitness - Battersea logo

Reply from Energie Fitness - Battersea

Hi Jakub,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Very good

Very good, just a bit too small and no shower facilities

20 August 2021
Energie Fitness - Battersea logo

Reply from Energie Fitness - Battersea

Hi Giuseppina,

I hope you're well.

We appreciate you taking the time to leave a review and for leaving such positive feedback. Our members of staff are always working hard to deliver a great health and fitness experience. It does sound like we are a few steps of being perfect, so if you have any suggestions for improvement please run it by a member of staff.

Thanks again,

énergie Fitness Central Team

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